Pruitthealth - Elkin

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Pruitthealth - Elkin

560 Johnson Ridge Road, Elkin, NC 28621

For more information about senior living options: (844) 490-3973

3.2 from 100 reviews
5 stars
46
4 stars
7
3 stars
7
2 stars
5
1 stars
35

Skilled Nursing Facility

Overall Review of Pruitthealth - Elkin

Pros

  • pro The staff are great and care for patients well.
  • pro The building is very clean and beautiful, with staff going above and beyond to care for patients.
  • pro The aquatic pool is a great asset of the facility.
  • pro PruittHealth is described by families as a blessing, with professional and courteous staff.
  • pro The staff are kind and dedicated, working hard to keep residents fed and safe.
  • pro The facility feels like home thanks to wonderful, compassionate, and helpful staff.

Cons

  • pro The room was dirty.
  • pro She had not been helped out of bed for several days.
  • pro The smell was unpleasant.
  • pro Her mother-in-law did not receive proper care, and her condition progressed rapidly as a result.
  • pro She became malnourished and dehydrated.
  • pro She had a bed sore on her bottom exposing the tailbone.
  • pro The facility needed a complete overhaul.
  • pro The workers were constantly complaining about not having enough staff.
  • pro There were no patient advocates at the facility.
  • pro It prioritized money and bed turnover over patient care.
  • pro The quality of care was absolutely horrible.
  • pro Residents often waited hours for help and were left in urine.
  • pro Clothes belonging to residents went missing frequently.
  • pro Nurses were hard to reach; calls to the line often went unanswered.
  • pro Bedbugs were present at the facility.

Review

The collection of experiences people have shared about PruittHealth reflects a striking divide. On one end are scenes of neglect and frustration, while on the other are reminders that care and compassion can, in fact, show up in this setting. Across the board, the building itself often emerges as clean or aesthetically pleasing, with several reviewers emphasizing a "beautiful," "spacious" facility and even highlighting amenities like an aquatic pool. Yet that physical attractiveness does not reliably translate into consistent care, and many commenters feel the care quality lags far behind the appearance.

A frequent point of contention is basic daily care and the attentiveness of staff. Several reviews describe rooms that are dirty or not maintained, and they recount times when patients were left in bed for days without assistance or feeling neglected when they needed help to go to the bathroom, be fed, or changed. One reviewer paints a grim scene of a mother-in-law who was unable to feed herself for an extended period and who developed malnutrition and dehydration, along with a bed sore so severe that the tailbone was visible. The same respondent notes a staff shortage that leads to complaints about not having enough people to properly care for patients, as well as a call for additional training for aides and nurses, underscoring a perception that care quality suffers when staffing is thin and training inadequate. In another, the frustration is directed at the lack of timely information and advocacy for patients, especially when families believe the facility's priorities lean toward the dollars and the bed turnover rather than patient well-being.

Intertwined with these negative accounts are testimonies that praise staff dedication and competence. Some families recount excellent personal interactions with caregivers, noting that the staff were friendly, professional, courteous, and took genuine pains to help their loved ones. One reviewer with a parent in rehab describes the care as "a calling and not a job," and another highlights a nurse who went the extra mile - helping with a shower and even drying the writer's hair. Positive comments also emphasize long-tenured employees, clean facilities, attentive aides, and caregivers who go "above and beyond" to meet patients' needs. In these narratives, the care environment feels more like a responsive team effort than a mere job.

The issue of patient advocacy emerges as a particularly thorny topic. A recurring critique is that there are no effective patient advocates at the facility, with complaints that the focus is too often on billing or bed turnover rather than on advocacy for longer stays or appropriate care. A specific account cites Ms. Pearce, described as a patient advocate, who allegedly told family members she would not advocate for extended stays despite medical notes recommending additional care. The reviewer who shared this story feels let down by the system's inability to secure needed services through the facility's own channels, eventually seeking help elsewhere. Yet there are also voices that describe PruittHealth as a blessing when staff stepped in to support a spouse dealing with dementia, illustrating how variable the experience can be even within the same facility.

The spectrum of experiences also includes several strikingly negative incidents that some readers treat as warnings. One family shares a harrowing account of a grandfather's death attributed to trauma from a fall, with the family alleging the facility attempted to conceal information or cover up issues by blaming COVID. Another reader describes a culture where patients or family members encounter delays in communication with doctors and administrators, with reports of dirty floors, lost clothing, and incomplete or delayed responses when trying to contact the facility. There is also a particularly painful narrative about a patient who was left with ongoing needs unmet - such as difficulty in accessing help for toileting, extended periods of being wet, and fall risks when attempting to use the restroom. This cluster of experiences feeds a sense that, for some families, basic dignity and safety were not consistently guaranteed.

Amid the contrasts, there are a handful of more balanced or cautiously positive notes. A reviewer currently undergoing rehab says the staff are friendly and dedicated, with specific mentions of individuals who made efforts to ensure comfort, and the overall impression is that the workers see their roles as a calling. Another account from a family member in Elkin emphasizes that the staff were exceptionally good to a loved one, the facility was clean, and the general day-to-day operation was solid. A different voice reflects appreciation for the facility's care when it is functioning well, acknowledging that, like many health care settings, there are days when staff shortages strain the system but that the care team still strives to provide safety and comfort. These experiences suggest a genuine potential within the facility for compassionate care, even if it is not realized consistently across all visits or units.

Taken together, the reviews describe a setting where the quality of care can be dependable and compassionate in some cases, yet deeply concerning in others. The same walls that house a beautiful, well-kept building can also witness rooms left unclean, patients inadequately supported, and families left anxious about what is happening to their loved ones. Concerns about staffing levels, the adequacy of training, transparency in communication, and the presence of patient advocates recur across many narratives, painting a picture of a facility with significant room for improvement in governance and quality assurance. For families evaluating care options, the messages converge on a practical, if sobering, takeaway: visit in person, observe the environment and the flow of care, talk to frontline staff and residents, and listen to the cadence of advocacy and accountability within the facility.

In the end, these accounts do not point to a single, uniform reality, but rather to a landscape in which experience depends heavily on location, time, and circumstance. Some families report warm, responsive care and a facility that feels like home, where cleanliness and compassionate staff support the patient's daily needs. Others recount a troubling mix of neglect, delayed responses, and medical oversights that left them feeling the environment did not protect or nurture their loved ones. What remains clear is the crucial need for ongoing attention to staffing adequacy, consistent training, transparent communication, and strong patient advocacy to ensure that the facility's strengths - its beauty, its dedicated workers, its potential for compassionate care - do not get overshadowed by preventable shortcomings in daily practice.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pruitthealth - Elkin is an assisted living community located in the charming town of Elkin, NC. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.

For those looking to relax and pamper themselves, our on-site beauty salon provides a variety of salon services. Residents can also enjoy their favorite shows with cable or satellite TV in the comfort of their own rooms. Our community operated transportation makes it easy for residents to get around town for shopping or appointments.

Staying connected is important, which is why we offer a computer center equipped with high-speed internet access. Our dining room provides restaurant-style dining where residents can enjoy delicious meals prepared by our skilled culinary team. For those who prefer to cook their own meals, each room comes fully furnished with a kitchenette.

We understand the importance of maintaining an active lifestyle, so we offer a fitness room and wellness center for residents to engage in exercise programs that cater to their individual needs. Our gaming room provides opportunities for friendly competition and socialization.

The outdoor space at Pruitthealth - Elkin includes a beautiful garden where residents can relax and enjoy nature. For those who love reading, our small library offers a variety of books for leisurely reading.

Our dedicated staff takes care of housekeeping services to ensure that residents have a clean and comfortable living environment. Move-in coordination is provided to assist new residents in settling into their new home seamlessly.

Care services are available 24/7 with our 24-hour call system and supervision. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by our trained staff. We also offer assistance with medication management and provide special diets for those with diabetes or other dietary restrictions.

Residents can enjoy a variety of activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our concierge services are available to assist residents in making arrangements and accessing resources within the community.

Transportation arrangement is available for non-medical purposes, as well as transportation to doctors' appointments. Our mental wellness program ensures that residents receive the support they need for their emotional well-being.

At Pruitthealth - Elkin, we strive to create a comfortable and engaging environment where residents can live life to the fullest while receiving the care and assistance they need.

Nearby Places of Interest

Restaurants

  • Cook Out (19.3 miles)
  • Cracker Barrel (19.4 miles)
  • Coppola's Pizzeria & Italian Restaurant (19.4 miles)
  • East Coast Wings + Grill (19.4 miles)
  • Wendy's (19.5 miles)
  • 13 Bones (19.6 miles)
  • Pizza Hut (19.8 miles)

Places of Worship

  • Macedonia Baptist Church (19.4 miles)
  • Woodland Baptist Church (19.5 miles)
  • Sanctuary (20.2 miles)
  • Jehovah's Witnesses (20.4 miles)
  • Little Pine Liberty Baptist Church (20.4 miles)
  • First Presbyterian Church (20.4 miles)
  • Bannertown Baptist Church (20.5 miles)

Theaters

  • Creekside Cinemas (20 miles)

Physicians

  • Primary Care Of Mt Airy (20.3 miles)
  • Northern Pediatrics (20.8 miles)
  • Rhoden Carl-Ray D MD - Novant Health Surry Medical Associates (21.3 miles)
  • Medical Associates of Surry (21.3 miles)
  • Novant Health Cardiology (22 miles)
  • Heart & Vascular Center (22 miles)
  • Blue Ridge Cardiology (22.5 miles)

Pharmacies

  • Health Mart Pharmacy (20.4 miles)
  • Medicine Shoppe (20.4 miles)
  • Epic Pharmacies (20.9 miles)
  • Walgreens (22.7 miles)
  • Good Neighbor Pharmacy (23.1 miles)
  • Halsey Drug Company (23.1 miles)

Cafes

  • Pages Books & Coffee (20.6 miles)
  • New Zealand Cafe (22.6 miles)
  • Sparky's Coffeehouse (23.2 miles)
  • Backwoods Bean Coffee Shop (23.2 miles)

Parks

  • Riverside Park (20.9 miles)
  • Blue Ridge Parkway (22.2 miles)
  • Crouse Park (23.2 miles)

Hospitals

  • Surry Community Health Center by Harborview (21.5 miles)
  • Alleghany Memorial Hospital (23.1 miles)

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