Chatham Nursing & Rehabilitation

700 Johnston Ridge Road, Elkin, NC 28621

For more information about senior living options: (844) 490-3973

4.4 from 59 reviews
5 stars
44
4 stars
4
3 stars
4
2 stars
2
1 stars
5

Skilled Nursing Facility

Overall Review of Chatham Nursing & Rehabilitation

Pros

  • pro The staff at Chatham Nursing and Rehabilitation Center provide exceptional care, demonstrating professionalism, dedication, kindness, compassion, and patience.
  • pro Chatham is family-oriented, with residents treated like family.
  • pro The facility is clean, well-kept, and home-like with a pleasant atmosphere.
  • pro There are numerous activities to keep residents active and engaged.
  • pro The nursing team delivers amazing care and keeps families informed when concerns arise.
  • pro The staff are compassionate and operate a great culinary program.
  • pro The physical therapy department helps residents regain mobility effectively.
  • pro The dietary department offers a wide variety of meals and hosts celebrations for birthdays, holidays, and special occasions.
  • pro Administration and the Director of Nursing maintain open, regular communication with families and listen to concerns.
  • pro The facility is highly recommended and regarded as one of the best in the area.

Cons

  • pro They would not recommend the facility to their worst enemy.
  • pro There were instances where the oxygen compressor was off or the hose was disconnected, risking residents' safety.
  • pro The facility is sometimes short-staffed, and there are rude staff members.
  • pro There were safety lapses in oxygen management that could lead to serious harm, including a resident's death.
  • pro The reviewers state that families must advocate for their loved ones and cannot rely solely on staff.
  • pro The review warns that naive expectations about the health industry can be dangerous and emphasizes the need for vigilance.

Review

The collection of statements about Chatham Nursing and Rehabilitation Center in Elkin paints a picture of a place where care and community feel deeply woven into daily life. Across many voices, there is a repeated sense that the facility operates with a genuine commitment to residents and their families. Several reviewers emphasize that the staff go above and beyond, bringing professionalism, dedication, kindness, compassion, and patience to the bedside. The atmosphere is described as "family oriented," with residents treated as if they were part of a larger family, and the environment is noted for being clean and pleasantly scented, which contributes to a home-like feel rather than a clinical setting.

A central theme in the praise is the responsiveness and involvement of the staff. Families repeatedly highlight how staff members communicate - particularly when emergencies or complications arise - and how they keep loved ones informed. Specific mentions include appreciation for care teams who call family members promptly when something goes wrong and for leaders who model attentive, hands-on involvement. One account highlights a particular staff member, Michelle, whose timely communication stands out as a hallmark of attentive care. The administrative leadership also receives strong commendation, with remarks about the DON and administrator's active engagement in ensuring that patients receive high-quality care, as well as a sense that the leadership team truly listens to families.

Rehabilitation and daily activities receive strong support in the reviews. The physical therapy department is praised for making tangible improvements, such as helping a patient regain mobility after a hip fracture, and reviewers express gratitude for the way therapy teams coordinate with families to promote recovery and return home. The dietary and culinary staff are credited with providing a satisfying variety of meals and organizing special events for birthdays and holidays, contributing to a sense of normalcy and celebration. In addition, there are numerous mentions of a broad array of activities designed to keep residents active and socially engaged, reinforcing the impression that Chatham prioritizes ongoing stimulation and well-being beyond basic medical care.

The facility's atmosphere and approach to care are frequently described as being comfortable and "home-like." Reviewers note that the rooms and common areas are well kept and decorated in a way that feels homely rather than institutional. This sense of a warm, welcoming environment is consistently tied to the quality of care residents receive, with many accounts expressing confidence in the staff's ability to meet both medical and personal needs. Several reviewers also emphasize the longevity and stability of the staff, pointing out that many caregivers are long-standing employees rather than temporary agency staff, which contributes to continuity of care and a more trusting relationship between families and caregivers.

However, the experiences are not uniformly glowing. Among the positive testimonials, at least one account stands out as a strongly negative perspective, calling into question whether the facility lives up to its otherwise favorable reputation for everyone. The reviewer expresses profound frustration and disappointment, signaling that not all visits or interactions meet expectations and urging readers to advocate actively for loved ones. This perspective serves as a reminder that individual experiences can vary and that facility performance is not uniformly consistent across all encounters with staff or departments.

A particularly troubling narrative appears later in the collection, detailing a family's serious concerns about safety and monitoring. The reviewer describes a mother who experienced deterioration after a hospital stay, followed by a COVID-related death in the facility. Allegations include periods when oxygen equipment was not properly used or connected, leading to deterioration in the patient's condition. The account describes extensive family involvement and repeated attempts to address problems with administration, as well as a trajectory ending in tragedy. While the reviewer acknowledges that there are wonderful staff members and recognizes the facility as a good option in the area, they emphasize that short-staffing and lapses in critical safety practices can have devastating consequences. The takeaway is a warning to families to be vigilant, to check on loved ones frequently, and to actively collaborate with staff to monitor care.

Taken together, the collection presents a facility that many families view as a strong option for both long-term and short-term care. The positive voices highlight a culture of compassion, solid clinical care, robust rehabilitation, a clean and home-like environment, and engaged leadership. The more cautious perspectives call for ongoing vigilance, clear communication, and proactive advocacy to ensure consistent safety and quality, especially in areas such as staffing levels and critical safety procedures. For anyone considering Chatham Nursing and Rehabilitation Center, the consensus across these accounts is to visit personally, talk with multiple staff members and administrators, observe daily operations, and stay closely involved in a loved one's care to help ensure that expectations align with actual experiences.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Chatham Nursing & Rehabilitation in Elkin, NC is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can indulge in pampering treatments, as well as cable or satellite TV for their entertainment needs. Community-operated transportation is available for outings and appointments, and there is also a convenient computer center for residents to stay connected with loved ones.

Meals are served in a spacious dining room with restaurant-style dining, catering to special dietary restrictions. Housekeeping services are provided to maintain a clean and tidy living environment, while move-in coordination ensures a smooth transition for new residents. Outdoor spaces including gardens provide opportunities for relaxation and enjoying nature.

For recreational activities, Chatham Nursing & Rehabilitation offers various options such as a fitness room, fully furnished gaming room, small library, and resident-run activities. Concierge services are available to assist residents with any questions or special requests they may have. Planned day trips and scheduled daily activities help keep residents engaged and socially active within the community.

The care services at Chatham Nursing & Rehabilitation are comprehensive and designed to meet individual needs. This includes 24-hour call system and supervision for peace of mind, assistance with activities of daily living such as bathing and dressing, as well as transfers when needed. Medication management ensures that residents receive their medications properly, while special dietary restrictions like diabetes diets are catered to.

Promoting mental wellness is also prioritized through the mental wellness program offered at the community. Transportation arrangements are made for non-medical purposes as well as doctor's appointments. A wellness center is available on-site for any health-related needs, along with Wi-Fi/high-speed internet access throughout the community.

Chatham Nursing & Rehabilitation in Elkin, NC provides an exceptional assisted living setting where residents can enjoy various amenities while receiving personalized care services tailored to their specific needs.

Nearby Places of Interest

Places of Worship

  • Macedonia Baptist Church (19.3 miles)
  • Woodland Baptist Church (19.5 miles)
  • Sanctuary (20.2 miles)
  • Little Pine Liberty Baptist Church (20.4 miles)
  • Jehovah's Witnesses (20.4 miles)
  • First Presbyterian Church (20.5 miles)
  • Bannertown Baptist Church (20.6 miles)

Restaurants

  • Cook Out (19.4 miles)
  • Cracker Barrel (19.4 miles)
  • Coppola's Pizzeria & Italian Restaurant (19.5 miles)
  • East Coast Wings + Grill (19.5 miles)
  • Wendy's (19.5 miles)
  • 13 Bones (19.6 miles)
  • Pizza Hut (19.8 miles)

Theaters

  • Creekside Cinemas (20.1 miles)

Physicians

  • Primary Care Of Mt Airy (20.3 miles)
  • Northern Pediatrics (20.8 miles)
  • Rhoden Carl-Ray D MD - Novant Health Surry Medical Associates (21.3 miles)
  • Medical Associates of Surry (21.3 miles)
  • Novant Health Cardiology (22 miles)
  • Heart & Vascular Center (22.1 miles)
  • Blue Ridge Cardiology (22.4 miles)

Pharmacies

  • Health Mart Pharmacy (20.5 miles)
  • Medicine Shoppe (20.5 miles)
  • Epic Pharmacies (20.9 miles)
  • Walgreens (22.6 miles)
  • Good Neighbor Pharmacy (23 miles)
  • Halsey Drug Company (23 miles)

Cafes

  • Pages Books & Coffee (20.6 miles)
  • New Zealand Cafe (22.6 miles)
  • Sparky's Coffeehouse (23.1 miles)
  • Backwoods Bean Coffee Shop (23.1 miles)

Parks

  • Riverside Park (20.9 miles)
  • Blue Ridge Parkway (22.3 miles)
  • Crouse Park (23.1 miles)

Hospitals

  • Surry Community Health Center by Harborview (21.5 miles)
  • Alleghany Memorial Hospital (23.1 miles)

Frequently Asked Questions

Where is Chatham Nursing & Rehabilitation?

Nearby Communities

Skilled Nursing Facility in Nearby Cities

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