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3.9 from 48 reviews
5 stars
32
4 stars
3
3 stars
1
2 stars
0
1 stars
12
Overall Review of Woodland Hill Center
common6 reviews mention this
Caring staff is a frequent theme
Residents and families repeatedly describe staff as kind, respectful, and helpful throughout stays.
Many reviewers emphasize that staff members treat residents well and respond with patience and respect. Several comments also single out specific caregivers and say the team is supportive to family members, not just residents. Even with mixed reviews, the positive experiences consistently center on staff conduct and day-to-day helpfulness.
common5 reviews mention this
Activities keep residents engaged
Residents describe regular activities and social time as part of day-to-day life.
Reviewers mention getting to take part in community activities, including scheduled events and social outings. One resident highlights specific bingo days, while others describe enjoying time spent with friends and having options to go outside. A separate review also notes residents can spend time outdoors or attend activities when they wish.
common4 reviews mention this
Cleanliness stands out to families
Multiple reviewers note the facility is clean and well maintained.
Several reviews directly mention cleanliness and being able to see a well-kept environment. In addition to overall impressions, some reviewers connect the condition of the facility with their sense that the staff is doing a good job caring for residents. The positive cleanliness feedback is consistent across different types of visits, from family members to resident perspectives.
caveat6 reviews mention this
Communication can be inconsistent
Some families report delays or gaps in communication when they need updates or help urgently.
While at least one reviewer describes being able to reach someone quickly and having 24/7 access, others report problems getting in touch or receiving timely updates. Negative accounts include difficulty reaching staff, delayed responses to call-for-help situations, and problems arranging follow-up meetings. A few reviews also describe stressful moments tied to how and when families were informed.
caveat2 reviews mention this
Food quality varies by situation
Food reviews are mixed, with some praising meals while others describe problems with timing or serving.
One reviewer says the food was pretty good, and another describes meals and sleep as part of what helped a loved one feel normal near the end of life. In contrast, another review complains about meal timing and describes food being served cold at times. Because these accounts conflict, dining quality appears to depend on the specific care situation.
caveat3 reviews mention this
TV and phone access issues
A few reviews describe problems with in-room TV or phone access despite attempts to resolve them.
Some reviewers report the facility did not provide what they expected for in-room entertainment, including having to share a TV or needing help to get access. Others describe issues with resident phones, including problems with charging or a phone line not working when first set up. These comments suggest technology access can require follow-up to work as intended.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
21 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Bojangles' Famous Chicken 'n Biscuits (0.6 miles)
Subway (1.4 miles)
Paw Paw's Place (1.4 miles)
P & J's Diner (1.7 miles)
CJ's Olde Towne Restaurant (1.9 miles)
Hop's Bar-B-Que (2.1 miles)
America's Roadhouse Express (2.3 miles)
Physicians
White Oak Family Physicians (1.5 miles)
Carolina Eye Associates (1.7 miles)
Renuka Shiv Harsh (1.7 miles)
Asheboro Urology Clinic PA (1.8 miles)
Atrium Health Wake Forest Baptist | Primary Care (1.8 miles)
Woodland Hill Center on seniors.fyi includes 3 photos including images showing interior, bedroom, decor, windows, television, healthcare, living room, and more.
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Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.
Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.
Nonmedical home care provides assistance with daily activities and companionship for individuals wishing to maintain independence and quality of life at home, without medical intervention. Its growing popularity is driven by an aging population, the need for supportive environments for recovery, and the emotional benefits of caregiver companionship, while costs vary based on service frequency and location.
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21 resident community capacity
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Engaging activities and on-site services (beautician, devotional services) with comfortable indoor/outdoor spaces and private rooms.
Skilled Nursing Facilities vs. Nursing Homes: Making Sense of the Differences
A Detailed Examination of Nursing Home Costs Across the U.S.
Exploring Nonmedical Home Care: Understanding Services, Costs, and Financial Approaches
