Woodland Hill Care and Rehabilitation Center
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400 Vision Dr, Asheboro, NC 27203
For more information about senior living options: (844) 490-3973
Woodland Hill Care and Rehabilitation Center offers competitive pricing for its care services, with monthly costs for semi-private rooms set at $6,167, significantly higher than the Randolph County average of $4,316 and the North Carolina state average of $3,584. For private accommodations, residents can expect a monthly fee of $6,600, which while more aligned with the county's average of $6,372, still exceeds the state's typical charge of $4,425. These figures suggest that while Woodland Hill provides quality care in a desirable environment, potential residents should consider their budget in relation to both local and statewide options when making decisions about long-term care.
| Floor plans | Woodland Hill Care and Rehabilitation Center | Randolph County | North Carolina |
|---|---|---|---|
| Semi-Private | $6,167 | $4,316 | $3,584 |
| Private | $6,600 | $6,372 | $4,425 |
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The collection of experiences paints a complex picture of a care community that can be a source of real warmth and real frustration at the same time. On one hand, many residents and families describe a homey, welcoming environment where staff go out of their way to be helpful, friendly, and responsive. On the other hand, there are persistent concerns about inconsistent kindness, gaps in communication, and situations that left families feeling stressed, unheard, and even grieving more than once. Taken together, the stories reveal a facility that can feel like a lifeline and a source of anxiety in equal measure, depending on who is caring for you and when.
Several standout staff members emerge repeatedly as bright spots. Lauren in admissions is consistently praised for her kindness, responsiveness, and efficiency in getting loved ones into the facility quickly. Families appreciated that she communicated openly, worked with them to expedite processes, and helped smooth the transition during what is already a stressful time. Within direct care, CNAs such as Emma and Michael receive specific affection for their compassion and hands-on help. Emma in particular is described as a "gift from God" who would assist with transportation to medical appointments, lend money for basic needs like hair washing, and generally go above and beyond to support the resident and family. The sense that a few individuals can make a substantial positive difference runs through many of the affirmations.
Residents also highlight the everyday amenities and routines that contribute to a sense of normalcy and belonging. The facility is described as fairly clean and safe, with opportunities to go outside, participate in activities, and engage with neighbors. The option to call for help and receive a response in about ten minutes is repeatedly noted as a reassuring feature. The ability to stay connected through TV, food service, and other comforts mattered deeply to some families, especially during challenging times. The social fabric - bingo sessions, coffee in the morning, and a general atmosphere of friendliness - helps residents feel part of a community rather than isolated.
Equally present in the narrative are reminders that care quality is not uniform, and experiences can swing dramatically. Some reviewers recount encounters with staff who were not kind or patient, leaving a lasting impression of fear or discomfort for a loved one. There are reports of therapists who would not engage on days when a resident did not feel well, and occasional friction around scheduling important items like care plan meetings. A particularly painful thread runs through the accounts of end-of-life care: a family member with terminal cancer was navigating rehab before Medicaid issues were resolved, faced a TV and privacy gap, and wrestled with what felt like insufficient support during a critical period. The situation culminated in a hospital transfer after the resident's decline, with the loved ones feeling both relief and distress, especially given concerns about timing, preparation, and how the transition was managed. The aftermath included feelings of abandonment in some moments - no condolence notes or timely personal communication following a death, and a sense that administrative concerns about Medicaid took precedence over the human moment of loss.
In several deeply moving passages, families recounted the challenge of getting timely care planning and ongoing communication. One family describes trying to arrange a care plan meeting for two weeks without a response, which compounded worry during a time when clear, proactive planning was essential. Another account recounts a distressing moment when a resident tried to seek hospital care after a respiratory crisis, and the response from leadership felt discouraging rather than supportive. These experiences underscore a recurring message: when systems and people communicate with clarity and empathy, the experience can be much better; when those lines are weak or missing, fear and frustration mount quickly.
There are also vivid portraits of staff who chose to remain resilient, professional, and empathetic in the face of difficulty. One caregiver, a travel nurse, speaks with pride about the building, the people, and the residents, emphasizing that the facility's hard work and care should be celebrated rather than dismissed. This perspective - shared by an outsider who chose to stay and work in that environment - speaks to a culture that, while imperfect, contains a solid core of dedication. Other staff members, including Cynthia, Stacey, and Melissa, are highlighted for their warmth and competence. Cynthia and Stacey are described as genuinely caring about residents, and Melissa is singled out repeatedly as an excellent nurse who addresses concerns and questions with care. These testimonials reflect a workforce capable of high-quality, compassionate care when aligned with family needs and patient preferences.
Amidst the mixed experiences, a pattern emerges: the facility houses a community with promise, where positive interactions can transform a resident's day, yet where missteps - whether in response times, care planning, or sensitivity at life's end - can leave lasting hurts. The stories show that simple acts of courtesy, timely communication, and a proactive approach to medical and emotional needs can make a world of difference. Conversely, lapses in empathy, delays in planning, and a lack of attentiveness during critical moments have caused real distress for families, patients, and even staff who strive to do better but find themselves constrained by systemic gaps.
In sum, the full picture is one of a facility capable of feeling like a true home to many residents and families, especially when supported by a few standout staff who bring kindness, efficiency, and genuine care to the everyday routines. It is also a reminder that real improvement requires consistent, compassionate communication, reliable care planning, timely attention to medical concerns, and sensitive handling of end-of-life experiences. The community clearly has both strengths to lean on and opportunities to grow, with the potential to honor the trust families place in it when care is most needed.
Woodland Hill Care and Rehabilitation Center in Asheboro, NC is a welcoming assisted living community that provides exceptional care and a comfortable living environment for seniors. With a range of amenities and services, residents can enjoy a fulfilling and enriching lifestyle while receiving the support they need.
Our spacious facility offers various activities on-site to keep residents engaged, including games, arts and crafts, and social gatherings. For those who wish to maintain their appearance, we have an on-site beautician ready to provide haircuts, styling, and other grooming services. Devotional services are available both on-site and off-site to accommodate residents' spiritual needs.
Our indoor and outdoor common areas are inviting spaces where residents can relax, socialize with others, or enjoy the fresh air. The center also features private accommodations for personal comfort and peace of mind. Additionally, we offer respite or short term stays for individuals who require temporary care or assistance.
We understand the importance of maintaining personal hygiene, which is why our facility is equipped with wheelchair accessible showers to ensure ease of use for all residents. Incontinence care services are also provided by our dedicated staff members who are trained to handle such needs compassionately.
Woodland Hill Care and Rehabilitation Center is conveniently located near 10 physicians' offices, allowing easy access to healthcare professionals as required. There are also 17 restaurants nearby to cater to residents' dining preferences and provide opportunities for outings or family visits. For individuals seeking spiritual fulfillment, there are three places of worship within close proximity.
At Woodland Hill Care and Rehabilitation Center in Asheboro, NC, we strive to create an inclusive community where seniors can thrive physically, emotionally, and spiritually. Our compassionate staff members are committed to providing personalized care while promoting independence and overall well-being.
This part of Asheboro, North Carolina offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. With a selection of restaurants nearby such as Bojangles' Famous Chicken 'n Biscuits, Subway, and P & J's Diner, there are plenty of options for dining out. Additionally, there are several physician offices in close proximity including White Oak Family Physicians and Carolina Eye Associates, ensuring easy access to medical care. For those interested in spirituality, there are several places of worship within a few miles radius. And with pharmacies like Walgreens nearby, medication needs can easily be met. If you enjoy entertainment, there are theaters like AMC CLASSIC Greensboro 18 and Regal Palladium & IMAX within driving distance. Overall, this area provides a mix of conveniences that may make it a suitable choice for senior living.
Woodland Hill Care and Rehabilitation Center offers competitive pricing for its care services, with monthly costs for semi-private rooms set at $6,167, significantly higher than the Randolph County average of $4,316 and the North Carolina state average of $3,584. For private accommodations, residents can expect a monthly fee of $6,600, which while more aligned with the county's average of $6,372, still exceeds the state's typical charge of $4,425. These figures suggest that while Woodland Hill provides quality care in a desirable environment, potential residents should consider their budget in relation to both local and statewide options when making decisions about long-term care.
Woodland Hill Care and Rehabilitation Center is located at 400 Vision Dr, Asheboro, NC 27203 in Randolph County, North Carolina
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