Woodland Hill Care and Rehabilitation Center

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Woodland Hill Care and Rehabilitation Center

Woodland Hill Care and Rehabilitation Center

400 Vision Dr, Asheboro, NC 27203

For more information about senior living options: (844) 490-3973

4.1 from 43 reviews
5 stars
31
4 stars
2
3 stars
1
2 stars
0
1 stars
9

Skilled Nursing Facility

Woodland Hill Care and Rehabilitation Center Costs & Pricing

Woodland Hill Care and Rehabilitation Center offers competitive pricing for its care services, with monthly costs for semi-private rooms set at $6,167, significantly higher than the Randolph County average of $4,316 and the North Carolina state average of $3,584. For private accommodations, residents can expect a monthly fee of $6,600, which while more aligned with the county's average of $6,372, still exceeds the state's typical charge of $4,425. These figures suggest that while Woodland Hill provides quality care in a desirable environment, potential residents should consider their budget in relation to both local and statewide options when making decisions about long-term care.

Floor plansWoodland Hill Care and Rehabilitation CenterRandolph CountyNorth Carolina
Semi-Private$6,167$4,316$3,584
Private$6,600$6,372$4,425

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Continuing Care Retirement Community (CCRC)CCRC

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    Overall Review of Woodland Hill Care and Rehabilitation Center

    Pros

    • pro The staff are very friendly and helpful in answering questions and accommodating residents' requests.
    • pro The rehab program is motivating for patients.
    • pro Lauren in admissions is kind, communicative, and helped get the mom admitted quickly.
    • pro Emma, a CNA, is caring and helpful with the mom's needs, assisting with appointments.
    • pro The facility is clean, and residents can go outside or participate in activities as they wish.
    • pro The facility offers 24/7 access and staff typically respond quickly, often within ten minutes.
    • pro Residents enjoy activities like bingo, and the CNAs and nurses are supportive and encouraging.
    • pro The environment is welcoming and staff treat residents like family.
    • pro Melissa is an excellent nurse who addresses concerns and provides great care.
    • pro They took excellent care of a father, keeping him comfortable and respectful until his last day.

    Cons

    • pro Several staff members were not kind or friendly to residents and their families; one nurse was described as mean and frightening to the mother.
    • pro The physical therapists would not work with the patient on days she didn't feel well, and they argued when she asked them to come back later.
    • pro The patient was told there would be a TV and channels, but upon arrival only her roommate had a TV and she was told to share, causing distress.
    • pro A care plan meeting could not be scheduled despite weeks of attempts, leaving the family uninformed.
    • pro The head nurse tried to discourage the mother from going to the hospital when she had major breathing issues.
    • pro The mother was sent to the hospital in just a shirt and diaper with only her purse, with no help dressing or packing for the transfer.
    • pro After the mother's death, the facility reached out only about Medicaid and offered no condolences, which upset the family.
    • pro There was a serious delay in help arriving for a resident (up to four hours) because staff were reportedly in the break room, indicating neglect.

    Review

    The collection of experiences paints a complex picture of a care community that can be a source of real warmth and real frustration at the same time. On one hand, many residents and families describe a homey, welcoming environment where staff go out of their way to be helpful, friendly, and responsive. On the other hand, there are persistent concerns about inconsistent kindness, gaps in communication, and situations that left families feeling stressed, unheard, and even grieving more than once. Taken together, the stories reveal a facility that can feel like a lifeline and a source of anxiety in equal measure, depending on who is caring for you and when.

    Several standout staff members emerge repeatedly as bright spots. Lauren in admissions is consistently praised for her kindness, responsiveness, and efficiency in getting loved ones into the facility quickly. Families appreciated that she communicated openly, worked with them to expedite processes, and helped smooth the transition during what is already a stressful time. Within direct care, CNAs such as Emma and Michael receive specific affection for their compassion and hands-on help. Emma in particular is described as a "gift from God" who would assist with transportation to medical appointments, lend money for basic needs like hair washing, and generally go above and beyond to support the resident and family. The sense that a few individuals can make a substantial positive difference runs through many of the affirmations.

    Residents also highlight the everyday amenities and routines that contribute to a sense of normalcy and belonging. The facility is described as fairly clean and safe, with opportunities to go outside, participate in activities, and engage with neighbors. The option to call for help and receive a response in about ten minutes is repeatedly noted as a reassuring feature. The ability to stay connected through TV, food service, and other comforts mattered deeply to some families, especially during challenging times. The social fabric - bingo sessions, coffee in the morning, and a general atmosphere of friendliness - helps residents feel part of a community rather than isolated.

    Equally present in the narrative are reminders that care quality is not uniform, and experiences can swing dramatically. Some reviewers recount encounters with staff who were not kind or patient, leaving a lasting impression of fear or discomfort for a loved one. There are reports of therapists who would not engage on days when a resident did not feel well, and occasional friction around scheduling important items like care plan meetings. A particularly painful thread runs through the accounts of end-of-life care: a family member with terminal cancer was navigating rehab before Medicaid issues were resolved, faced a TV and privacy gap, and wrestled with what felt like insufficient support during a critical period. The situation culminated in a hospital transfer after the resident's decline, with the loved ones feeling both relief and distress, especially given concerns about timing, preparation, and how the transition was managed. The aftermath included feelings of abandonment in some moments - no condolence notes or timely personal communication following a death, and a sense that administrative concerns about Medicaid took precedence over the human moment of loss.

    In several deeply moving passages, families recounted the challenge of getting timely care planning and ongoing communication. One family describes trying to arrange a care plan meeting for two weeks without a response, which compounded worry during a time when clear, proactive planning was essential. Another account recounts a distressing moment when a resident tried to seek hospital care after a respiratory crisis, and the response from leadership felt discouraging rather than supportive. These experiences underscore a recurring message: when systems and people communicate with clarity and empathy, the experience can be much better; when those lines are weak or missing, fear and frustration mount quickly.

    There are also vivid portraits of staff who chose to remain resilient, professional, and empathetic in the face of difficulty. One caregiver, a travel nurse, speaks with pride about the building, the people, and the residents, emphasizing that the facility's hard work and care should be celebrated rather than dismissed. This perspective - shared by an outsider who chose to stay and work in that environment - speaks to a culture that, while imperfect, contains a solid core of dedication. Other staff members, including Cynthia, Stacey, and Melissa, are highlighted for their warmth and competence. Cynthia and Stacey are described as genuinely caring about residents, and Melissa is singled out repeatedly as an excellent nurse who addresses concerns and questions with care. These testimonials reflect a workforce capable of high-quality, compassionate care when aligned with family needs and patient preferences.

    Amidst the mixed experiences, a pattern emerges: the facility houses a community with promise, where positive interactions can transform a resident's day, yet where missteps - whether in response times, care planning, or sensitivity at life's end - can leave lasting hurts. The stories show that simple acts of courtesy, timely communication, and a proactive approach to medical and emotional needs can make a world of difference. Conversely, lapses in empathy, delays in planning, and a lack of attentiveness during critical moments have caused real distress for families, patients, and even staff who strive to do better but find themselves constrained by systemic gaps.

    In sum, the full picture is one of a facility capable of feeling like a true home to many residents and families, especially when supported by a few standout staff who bring kindness, efficiency, and genuine care to the everyday routines. It is also a reminder that real improvement requires consistent, compassionate communication, reliable care planning, timely attention to medical concerns, and sensitive handling of end-of-life experiences. The community clearly has both strengths to lean on and opportunities to grow, with the potential to honor the trust families place in it when care is most needed.

    Features

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
    • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
    • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
    • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

    Care Services

    • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
    • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.

    Dining

    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

    Activities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.

    Description

    Woodland Hill Care and Rehabilitation Center in Asheboro, NC is a welcoming assisted living community that provides exceptional care and a comfortable living environment for seniors. With a range of amenities and services, residents can enjoy a fulfilling and enriching lifestyle while receiving the support they need.

    Our spacious facility offers various activities on-site to keep residents engaged, including games, arts and crafts, and social gatherings. For those who wish to maintain their appearance, we have an on-site beautician ready to provide haircuts, styling, and other grooming services. Devotional services are available both on-site and off-site to accommodate residents' spiritual needs.

    Our indoor and outdoor common areas are inviting spaces where residents can relax, socialize with others, or enjoy the fresh air. The center also features private accommodations for personal comfort and peace of mind. Additionally, we offer respite or short term stays for individuals who require temporary care or assistance.

    We understand the importance of maintaining personal hygiene, which is why our facility is equipped with wheelchair accessible showers to ensure ease of use for all residents. Incontinence care services are also provided by our dedicated staff members who are trained to handle such needs compassionately.

    Woodland Hill Care and Rehabilitation Center is conveniently located near 10 physicians' offices, allowing easy access to healthcare professionals as required. There are also 17 restaurants nearby to cater to residents' dining preferences and provide opportunities for outings or family visits. For individuals seeking spiritual fulfillment, there are three places of worship within close proximity.

    At Woodland Hill Care and Rehabilitation Center in Asheboro, NC, we strive to create an inclusive community where seniors can thrive physically, emotionally, and spiritually. Our compassionate staff members are committed to providing personalized care while promoting independence and overall well-being.

    Nearby Places of Interest

    This part of Asheboro, North Carolina offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. With a selection of restaurants nearby such as Bojangles' Famous Chicken 'n Biscuits, Subway, and P & J's Diner, there are plenty of options for dining out. Additionally, there are several physician offices in close proximity including White Oak Family Physicians and Carolina Eye Associates, ensuring easy access to medical care. For those interested in spirituality, there are several places of worship within a few miles radius. And with pharmacies like Walgreens nearby, medication needs can easily be met. If you enjoy entertainment, there are theaters like AMC CLASSIC Greensboro 18 and Regal Palladium & IMAX within driving distance. Overall, this area provides a mix of conveniences that may make it a suitable choice for senior living.

    Restaurants

    • Bojangles' Famous Chicken 'n Biscuits (0.6 miles)
    • Subway (1.4 miles)
    • Paw Paw's Place (1.4 miles)
    • P & J's Diner (1.7 miles)
    • CJ's Olde Towne Restaurant (1.9 miles)
    • Hop's Bar-B-Que (2.1 miles)
    • America's Roadhouse Express (2.3 miles)

    Physicians

    • White Oak Family Physicians (1.5 miles)
    • Carolina Eye Associates (1.7 miles)
    • Renuka Shiv Harsh (1.7 miles)
    • Asheboro Urology Clinic PA (1.8 miles)
    • Atrium Health Wake Forest Baptist | Primary Care (1.8 miles)
    • Central Carolina Women's Center (1.9 miles)
    • Summit Laser & Cosmetic Center (1.9 miles)

    Places of Worship

    • Abundant Life (3.2 miles)
    • Foster Street Wesleyan Church (3.8 miles)
    • South Plainfield Friends Meeting (4.8 miles)
    • Baptist State Convention Of NC (5 miles)
    • Sawyersville Wesleyan Church (5.5 miles)
    • Pinecroft Baptist Church (19.7 miles)
    • Lindley Park Baptist Church (23.1 miles)

    Pharmacies

    • Healthy House (19 miles)
    • Walgreens (19.1 miles)
    • Target Pharmacy (19.4 miles)
    • Walgreens (19.7 miles)
    • Walgreens (19.8 miles)
    • Walgreens (21 miles)
    • Walgreens (22 miles)

    Theaters

    • AMC CLASSIC Greensboro 18 (22 miles)
    • Regal Palladium & IMAX (22.1 miles)
    • Regal Greensboro Grande & RPX (24.3 miles)

    Hospitals

    • Bethany Cardiology (22.2 miles)

    Cafes

    • Panera Bread (22.3 miles)
    • Starbucks (22.6 miles)
    • Caribou Coffee (24.3 miles)
    • Starbucks (24.7 miles)

    Frequently Asked Questions

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