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North Shore - L I J Orzac Center For Rehabilitation in Valley Stream, NY

North Shore - L I J Orzac Center For Rehabilitation is a nursing home community in Valley Stream, NY.

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North Shore - L I J Orzac Center For Rehabilitation in Valley Stream, NY

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North Shore - L I J Orzac Center For Rehabilitation North Shore - L I J Orzac Center For Rehabilitation North Shore - L I J Orzac Center For Rehabilitation

900 Franklin Avenue, Valley Stream, NY 11580

For more information about senior living options: (866) 208-4318

3 from 92 reviews
5 stars
38
4 stars
8
3 stars
2
2 stars
8
1 stars
36

Overall Review of North Shore - L I J Orzac Center For Rehabilitation

differentiator

Rehab therapy gets strong praise

Physical and occupational therapy are a consistent highlight in residents' stories.

Multiple reviewers describe meaningful progress with PT and OT, including people who arrived needing help walking or with major post-surgery deficits. Some also mention therapists being thorough and tailored to their needs, and a few families explicitly recommend the facility based on rehabilitation results. A recurring contrast in the reviews is that therapy quality can feel strong even when other parts of the stay are frustrating.

common

Staff kindness is frequently mentioned

Residents and families repeatedly describe staff as caring and supportive.

Across many reviews, people praise nurses, CNAs, and other caregivers for being attentive, compassionate, and willing to help. Several stories include specific examples of staff support—pain management, checking in, and making patients feel comfortable—along with gratitude for teamwork during recovery. A smaller set of reviews report the opposite experience, but the positive theme is the most common way reviewers talk about daily interactions.

common

Food quality is a mixed point

Dining stands out, with residents describing both good meals and major disappointments.

Many reviewers say the food is good or even restaurant-like, and some mention being pleasantly surprised compared with hospital food. Others are much more critical, describing cold or bad food, poor meal service, or trouble getting appropriate options. The community’s offering of restaurant-style dining and support for special dietary restrictions aligns with why nutrition comes up so often in both positive and negative reviews.

common

Cleanliness and environment get noticed

A large share of reviewers mention a clean, well-kept facility.

Several reviews highlight spotless conditions, daily room care, and an environment that feels comfortable for recovery. Families also mention cleanliness of rooms and bathrooms, and a few describe outdoor space and day areas as part of the overall atmosphere. A smaller number of comments focus on cleanliness problems or infection-related concerns, which contributes to why this theme is not universally described the same way.

caveat

Call bells and follow-through divide opinion

Some residents say they waited a long time for help.

A recurring complaint is that assistance can be slow or inconsistent, including reports of delayed responses to call bells and patients left unattended for extended periods. Several reviewers link these lapses to staffing shortages or communication gaps, while other families say help was prompt when they could ask in person. This push-pull shows up alongside stories of people needing more help with mobility, hygiene, or time-sensitive needs.

caveat

Medical communication and discharge feel strained

Reviewers also describe gaps in communication and discharge planning.

Some families report difficulty getting updates, returning calls, or receiving clear documentation of care plans, particularly through social services. Others describe conflict or frustration around timing of discharge, coverage questions, or the amount of notice they received. At the same time, some reviews say doctors and therapists communicated well about progress, so the experience appears uneven depending on the situation.

How we summarize

We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • John F Kennedy International (6 miles away) John F Kennedy International (6 miles away)
  • LaGuardia (12 miles away) LaGuardia (12 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (1.3 miles)
  • King Kullen (1.3 miles)
  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (1.4 miles)
  • Walgreens (1.5 miles)
  • CVS Pharmacy (1.5 miles)
  • CVS Pharmacy (2.3 miles)

Physicians

  • Orlin & Cohen Orthopedic Group (1.7 miles)
  • South Nassau Communities Hospital (3.6 miles)
  • Long Island Pediatrics (4.2 miles)
  • Winthrop Professional Building (4.8 miles)
  • Prohealth Baldwin Harbour Pediatrics (4.9 miles)
  • 2 Pro Health Plaza (5.4 miles)

Transportation

  • Valley Stream LIRR Station (1.7 miles)
  • Lynbrook LIRR Station (1.9 miles)
  • LIRR- Centre Ave (2.5 miles)
  • LIRR - Rockville Centre Station (2.6 miles)
  • LIRR - Floral Park Station (3.2 miles)
  • LIRR New Hyde Park Station (3.4 miles)
  • Terminal 5 (5.3 miles)

Cafes

  • Starbucks (1.7 miles)
  • Starbucks (5 miles)

Parks

  • Hempstead Lake State Park (2.2 miles)
  • Coes Neck Park (4.2 miles)
  • Oceanside Park (5.3 miles)
  • Alley Pond Park (5.3 miles)
  • Cunningham Park (5.5 miles)
  • Eisenhower Park (7 miles)

Restaurants

  • White Castle (3.2 miles)
  • McDonald's (5.4 miles)
  • Grand Lux Cafe (5.5 miles)
  • Sonny's Canal House (5.5 miles)
  • Vincent's Clam Bar (5.8 miles)
  • Bobby Van's Steakhouse (5.9 miles)
  • Marriott Concierge Lounge (5.9 miles)

Hospitals

  • Kaur Rupinder P Do South Nassau Family Medicine Oceanside (3.6 miles)
  • Winthrop University Hospital (4.7 miles)
  • Winthrop University Hospital New Life Center (4.7 miles)
  • Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (5.2 miles)

Places of Worship

  • Congregation Sons of Israel (3.6 miles)
  • Community Church of East Williston (5.9 miles)

Theaters

  • AMC Roosevelt Field 8 (5.6 miles)
  • AMC Fresh Meadows 7 (6.6 miles)

Frequently Asked Questions

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