Wedgewood Nursing Rehabilitation Center in Spencerport, NY
Save5 Church Street, Spencerport, NY 14559
For more information about senior living options: (844) 490-3973
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Wedgewood Rehab and Nursing Center in Spencerport is best suited for families that can keep a sharp eye on care quality and prioritize rehabilitation progress, especially physical therapy and occupational therapy outcomes. The strongest, repeatable positive signal in the reviews is the effectiveness and dedication of the therapy team. When PT/OT staff are described as patient, skilled, and capable of driving residents back toward function, that is a meaningful asset. However, this advantage only matters if daily care is consistently delivered with reliability and if the environment supports recovery. In practice, the rehab strengths exist alongside a pattern of staffing gaps, communication lapses, and maintenance concerns that can undermine overall outcomes.
Facilities of this kind invite a clear corollary: if a family cannot surmise daily accountability and insist on steady, respectful care, alternatives should be seriously explored. Those most likely to want to look elsewhere include seniors who require dependable staff availability, prompt response to call lights, clean and well-maintained surroundings, and consistent medication administration. Non-English speakers or families needing interpreters will want a setting with robust language access and clear privacy norms. In short, this community may work for rehab-focused cases only if intensive family oversight accompanies it; otherwise, the risks routinely described by families become prohibitive.
On the positive side, therapy teams emerge as a notable pro. PT and OT are repeatedly praised for their professionalism and their contribution to rehabilitation goals. This is not a small detail - when a resident's mobility and independence improve under the therapy plan, it can visibly offset frustrations about other care gaps. Yet the rest of the care ecosystem often does not keep pace. Reports of missed phone calls, difficulty coordinating discharges or transfers, and inconsistent medication management mean that the therapy gains can be squandered if the floor-level care is unreliable. In this calculus, the rehab wins do not consistently outweigh the broader systemic shortcomings.
Safety, staffing, and care quality appear to coalesce into the most troubling constellation. Accusations of neglect, delays in medications, and even allegations of abuse circulate in the feedback, sometimes paired with accounts of infection risks, bed sores, and insufficient monitoring. The inconsistency is systemic enough that even families who witness kindness in nurses or aides recognize that the day-to-day experience can be distressing. The administration's ability to respond, communicate, and maintain privacy also comes into question, with multiple comments about miscommunication, HIPAA lapses, and staff frustration that bleeds into resident interactions. For families prioritizing predictable safety, these factors are a deal-breaker.
Environment and daily living conditions compound the risk picture. Many reviews describe the building as worn, with odors, peeling paint, dirty bathrooms, and uncomfortable temperatures. Cleanliness and upkeep are cited as ongoing problems, with some rooms not meeting basic standards of sanitation. The climate inside can swing with staffing levels - calm, pleasant shifts can coexist with chaotic ones, particularly on weekends when staffing appears thinner. While a minority of visitors report pleasant, welcoming experiences and cite cooperative staff, the negative weight of ongoing maintenance issues and housekeeping concerns can overwhelm the perceived care quality for any resident who spends extended time there.
Bottom line: for families facing rehab needs, Wedgewood can deliver meaningful therapeutic progress if the resident's day-to-day care is supported by reliable staffing, clear communication, and a clean, well-run environment. However, the current ecosystem described in the reviews carries substantial risk: understaffing, inconsistent phone responsiveness, safety and privacy concerns, and an aging, under-maintained facility. Unless a strong, consistent advocate is available to supervise and escalate issues, many residents may experience more frustration than relief. When choosing, demand visible staffing ratios, a concrete plan for med administration, proactive housekeeping, and a schedule of regular, meaningful updates from the administration. If these assurances cannot be secured, alternatives should be prioritized to protect safety, dignity, and overall quality of life.
Wedgewood Nursing Rehabilitation Center is an exceptional assisted living community located in Spencerport, NY. This community offers a wide range of amenities and care services to cater to the specific needs and preferences of its residents.
The residents at Wedgewood Nursing Rehabilitation Center can enjoy the comforts of home with cable or satellite TV and access to Wi-Fi/high-speed internet. The dining room provides a warm and inviting atmosphere for enjoying delicious meals prepared by the skilled kitchen staff, who are also able to accommodate special dietary restrictions.
This community takes pride in maintaining a well-kept garden and outdoor space where residents can relax and enjoy nature. Housekeeping services ensure that the living spaces are clean and tidy, allowing residents more time to focus on the activities they love.
Residents have access to a small library, offering a peaceful setting for reading or engaging in quiet activities. Telephone services are available for staying connected with loved ones, while move-in coordination services make the transition into this community seamless.
The dedicated staff provides 24-hour supervision for added peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. For those with diabetes, specialized diets are provided to help manage their condition effectively.
In addition to physical care, Wedgewood Nursing Rehabilitation Center also emphasizes mental wellness through its comprehensive mental wellness program. Medication management ensures that residents' medication needs are met accurately and promptly.
Residents at this community lead fulfilling lives through resident-run activities and scheduled daily activities designed to promote social engagement and personal growth.
Wedgewood Nursing Rehabilitation Center has convenient access to nearby pharmacies, physicians, restaurants, places of worship, and hospitals - ensuring that all healthcare needs can be easily met.
Overall, Wedgewood Nursing Rehabilitation Center provides a comfortable and supportive environment where seniors can thrive while receiving high-quality care tailored to their individual needs.
Wedgewood Nursing Rehabilitation Center is located at 5 Church Street, Spencerport, NY 14559 in Monroe County, New York
Wedgewood Nursing Rehabilitation Center on seniors.fyi includes 4 photos including images showing bedroom, interior, windows, artwork, decor, fountain, landscaping, outdoor, and more.
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