Wedgewood Nursing Rehabilitation Center

Pros

• The nurses at Wedgewood Rehab and Nursing Center are very kind and demonstrate a genuine care for the residents.
• Physical Therapy (PT) and Occupational Therapy (OT) staff are outstanding, showing patience and dedication in helping residents regain their original function.
• The nursing assistants strive to provide care despite the challenges of being short-staffed.
• There are organized activities available for residents, encouraging participation and engagement.
• The staff appears friendly and approachable, contributing to a positive atmosphere within the facility.

Cons

• The nursing assistants are consistently short-staffed, especially on weekends, leading to long response times for call lights.
• Rounding on residents every two hours is not being adhered to by the nursing assistants.
• The building shows signs of disrepair, including water stains on the ceiling and missing tiles in bathrooms.
• The temperature inside the facility is uncomfortably warm, necessitating fans for resident comfort.
• The overall appearance of the facility is tired and worn, needing updates and painting.
• Residents often express dissatisfaction with the food, stating it lacks variety.
• There seems to be a lack of effective communication regarding staff interactions with residents who have hearing impairments.
• There are concerns about the effectiveness and management of the administration and director of nursing based on underlying frustrations expressed by reviewers.

Review

The experience of families placing their loved ones in rehabilitation and nursing centers can vary significantly, and the reviews of Wedgewood Rehab and Nursing Center provide a stark perspective on both the positives and negatives of care within such facilities. On one hand, there are significant concerns regarding staffing levels, response times to resident needs, facility upkeep, and overall atmosphere. Conversely, there are noteworthy commendations for specific staff members who have made meaningful connections with residents, highlighting the dual nature of care environments like this.

One overarching concern expressed by family members is the chronic shortage of nursing assistants at Wedgewood. The review points out that staffing shortages are particularly acute during weekends, leading to alarmingly long response times for residents needing assistance. It has been reported that calls for help can take anywhere from 10 to 20 minutes to be addressed, greatly diminishing the quality of immediate care residents receive. This raises serious questions about how well residents’ needs are met when they require timely attention, especially in emergency situations or instances where comfort is critical.

In addition to staffing issues, the physical condition of the facility has come under scrutiny. Several complaints point out visible signs of disrepair within Wedgewood: water stains on ceilings, missing tiles in bathrooms, and uncomfortable room temperatures were all mentioned. These conditions suggest a lack of proper maintenance that could directly affect not only the aesthetics but also the safety and comfort of residents living there. One reviewer even suggested bringing a fan to ensure loved ones could stay cool amid excessively warm conditions—a stark reminder that discomfort may compound stress for those already facing health challenges.

Despite these significant shortcomings in terms of staffing and facility upkeep, not all experiences shared were negative. Many reviewers highlighted positive interactions with nurses who reportedly demonstrate kindness and professionalism while caring for residents. This dedication from nursing staff stands as a bright spot amid critiques—families noted that nurses do seem genuinely invested in the wellbeing of their patients, showcasing compassion even when overwhelmed by high demands.

Moreover, physical therapy (PT) and occupational therapy (OT) programs received significant praise from family members as well. Reviewers noted that therapists were patient and effective in helping rehabilitate residents back to their original functions. Their expertise appears vital in contrasting with other areas receiving criticism; successful rehabilitation services often rely on consistency over time—something potentially jeopardized by understaffing elsewhere.

Activities offered to residents also garnished mixed feedback; while some found them engaging enough—such as simple crafts like making paper bunnies—others felt these activities could benefit from being more varied or stimulating given their importance in enhancing quality of life for seniors. One family member expressed disappointment as their mother showed reluctance toward participation due to her desire to return home instead.

In conclusion, Wedgewood Rehab and Nursing Center seems emblematic of many long-term care facilities today: they showcase both dedicated staff committed to resident care alongside systemic challenges related to staffing levels and environmental conditions requiring urgent attention. While there are certainly strengths manifested through individual caregiver interactions—especially among nurses and therapists—the overall circumstances described collectively highlight an urgent need for improvements both inside the facility itself and within its operational frameworks aimed at providing comprehensive resident support.

Physicians

• Spencerport Optical (0.1 miles)
• Unity Hospital (4.9 miles)
• WorkReady - Unity Hospital (4.9 miles)
• University of Rochester Orthopedics and Rehabilitation (5.1 miles)
• Canalside Family Medicine (5.1 miles)
• Westside Allergy Care (5.4 miles)
• Rochester Gynecologic Associates (5.9 miles)

Places of Worship

• St John the Evangelist Religious Shop (0.2 miles)
• St Lawrence Church (4.2 miles)
• Greece Baptist Church (5.6 miles)
• Hope Lutheran Church (6.1 miles)
• Calm in the Chaos Interfaith Center (7.9 miles)

Restaurants

• Krony's Pizza Etc (0.5 miles)
• Lugia's Ice Cream (3 miles)
• Bill Gray's (3.8 miles)
• McDonald's (4 miles)
• Brook House (4.1 miles)
• Rohrbach Brewing Co. (4.3 miles)
• Blue Ridge Grill (4.4 miles)

Pharmacies

• Spencerport Family Apothecary (0.6 miles)
• Park Ridge Apothecary (4.9 miles)
• Pharmacy - Unity Hospital (4.9 miles)
• Walgreens (5 miles)
• Wegmans (5.1 miles)
• CVS Pharmacy (5.2 miles)
• Walgreens (5.4 miles)

Hospitals

• Unity Perinatal Medicine (4.9 miles)
• Brockport ASAP Urgent Care Add to Favorites (7.2 miles)
• Lakeside Memorial Hospital (7.4 miles)

Cafes

• Jitters Cafe (5 miles)
• Tim Hortons (5 miles)
• New Roots Coffee House (5.5 miles)
• Oriens Cafe (5.8 miles)
• Leaf & Bean Coffee Co. (6.6 miles)
• Tim Hortons (6.8 miles)
• Tim Hortons (7 miles)

Transportation

• CSX Tracks (5.5 miles)
• Greater Rochester International Airport (ROC) (8.3 miles)

Parks

• Churchville Park (7.1 miles)
• Basil A. Marella Park (7.2 miles)
• Black Creek Park (7.7 miles)