The Hamptons Center For Rehabilitation And Nursing

Pros

• Several staff members were praised for their great care and heartfelt efforts towards the patients.
• The nursing and rehabilitation staff provided good physical and occupational therapy services.
• Some residents appreciated the nice rooms and extra help from the staff.
• The rehab center was noted to have a better reputation compared to other facilities.
• There were moments of kindness displayed by nurses and aides who attended to long-term patients over the years.
• Although there were concerns, some expressed gratitude for the hard work of dedicated healthcare professionals in challenging situations.

Cons

• Some staff members behaved rudely and unprofessionally towards family members.
• The nursing facility was short-staffed, leading to inadequate care for patients.
• There was a significant delay in receiving necessary medical equipment and nutrition after discharge.
• Communication issues with the primary care doctor caused unnecessary delays in care planning.
• The overall atmosphere of the nursing facility felt chaotic, with staff not being aware of patient statuses or needs.
• Families were expected to handle responsibilities that should have been managed by the facility's staff.
• The dining experience was described as impersonal and cafeteria-like, lacking a pleasant environment for meals.
• The rehab center's nursing care did not meet expectations, affecting overall patient well-being and recovery.

Review

The experiences shared by families navigating nursing and rehabilitation facilities highlight a complex landscape of care that is often marred by inconsistency in staffing, communication failures, and inadequate support systems. Many families seeking quality care for their loved ones encounter a range of issues that not only impact the wellbeing of the patients but also place significant strain on family members who are left to manage these challenges.

One family’s experience with their mother’s recent stay at a nursing facility was marked by a series of unfortunate events that caused considerable distress. While they acknowledged some staff members as being commendable in their efforts, they also raised serious concerns about the overall level of care provided. Reports indicate that the facility was severely short-staffed, which resulted in delayed responses to calls for assistance. The family’s observations were alarming; when they rang for help regarding their mother’s feeding pump alarm, help would often take too long or not arrive at all. This situation culminated in their decision to bring their mother home due to what they perceived as inadequate care.

A particularly troubling aspect of this family’s experience was the lack of coordination between the nursing facility and their mother's primary care doctor. The social work department appeared overwhelmed and had failed to facilitate essential referrals for home healthcare services prior to discharge. Family members were left confused as to why their mother had not seen her primary care physician since December 2021, just weeks before her stroke. In an unsettling turn of events, the primary care office finally returned calls only on the day of discharge — leaving the family scrambling without necessary support systems in place once she returned home.

Discharge planning practices came under scrutiny as well, particularly concerning protocols surrounding patient needs post-hospitalization. A nurse from Northwell expressed concern that it was irresponsible for the nursing home to discharge patients like this without establishing any form of homecare beforehand—raising questions about best practices within such facilities. Another sentiment echoed across various reviews is that common sense appears lacking among some staff regarding appropriate patient management and health safety standards — highlighting systemic issues within these services.

In another account from a patient currently residing at Hampton Center—a dual rehabilitation and long-term care facility—the review revealed mixed experiences with services received there. While praising aspects such as room cleanliness and helpful staff, patients weren’t hesitant to note deficiencies in both nutrition and nursing standards compared to expectations for quality rehabilitation services. Though therapy sessions purportedly met adequate standards, lapses in attentive nursing care reflected broader operational challenges that made extended stays undesirable.

The dining environment also drew attention; one reviewer described it as resembling a cafeteria rather than a comforting dining space conducive to recovery or wellness—indicative perhaps of an institutional approach rather than one prioritizing individualized patient experiences. While activities were available according to some accounts, participation seemed limited or not adequately encouraged—further emphasizing how important engaged advocacy from families can be in navigating these complex environments.

Overall, these reviews provide critical insight into the realities faced within nursing homes and rehabilitation centers today. They reflect a pressing need for better staffing ratios, improved communication channels among healthcare providers, more robust discharge planning policies, and heightened compassion towards residents’ needs—from both administrative levels down through daily interactions by caregiving staff members. Families seeking quality healthcare experiences must remain vigilant advocates while grappling with emotional burdens incurred during times when their loved ones most require compassionate support and professional guidance.

Restaurants

• McDonald's (0.1 miles)
• Clamman Seafood (0.2 miles)
• Season's of Southampton (0.5 miles)
• Tate's Bake Shop (0.6 miles)
• 75 Main (0.8 miles)
• Sant Ambroeus (0.9 miles)
• Publick House (1 miles)

Physicians

• Hamptons Eye & Vision (0.2 miles)
• Hampton Pediatrics (0.3 miles)
• East End Pain Center (0.8 miles)
• ENT and Allergy Associates (0.8 miles)
• Stephen T. Greenberg, MD (0.8 miles)
• Southampton Optics (0.9 miles)
• Kenneth Mark (1 miles)

Transportation

• LIRR - Southampton Station (0.6 miles)
• Lirr - Bridgehampton Station (5.6 miles)

Parks

• Lola Prentice Memorial dog park (0.6 miles)
• Agawam Park (1 miles)
• Shinnecock County East Park (4.8 miles)
• Mashashimuet Park (8.7 miles)
• South James Port Beach (10.1 miles)
• East Quogue Village Green (10.2 miles)

Pharmacies

• Southrifty Drug (0.7 miles)
• CVS Pharmacy (0.8 miles)
• Rite Aid (0.8 miles)
• Walgreens (5.2 miles)
• Health Mart Pharmacy (9.1 miles)
• Cutchogue Drug Store (9.1 miles)
• CVS Pharmacy (9.5 miles)

Places of Worship

• Sacred Heart Of Jesus & Mary Rc Church (0.8 miles)

Cafes

• The Golden Pear Café (0.8 miles)
• Hampton Coffee Company (1.4 miles)
• Hampton Coffee Company (3 miles)
• Starbucks (6.4 miles)
• Buddhaberry (9.1 miles)
• Sagtown Coffee (9.1 miles)
• Grindstone Coffee & Donuts (9.2 miles)

Hospitals

• Rejuvalift By Mindy Armandi (0.9 miles)
• Southhampton Hospital (7.4 miles)