Sodus Rehabilitation & Nursing Center
Save6884 Maple Avenue, Sodus, NY 14551
For more information about senior living options: (844) 490-3973
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The collection of experiences shared about this facility paints a complex picture: a place that can feel remarkably warm, well-managed, and attentive on one visit, and tragically troubling on another. Across the messages, there is a recurring sense that the staff often care deeply, the atmosphere can be clean and busy in a positive way, and leadership is broadly visible and engaged. Several reviewers repeatedly praise the people who run and work there, noting that the director is hands-on and that the environment is not the dreary, stale setting many expect from a nursing home. One visitor highlighted how the administrator, Shaina Olton, went above and beyond during a tour, greeting residents by name, interacting with staff and patients, and making what could have been a stressful decision feel manageable. The overall impression from these accounts is that the facility can feel like a bustling, supportive community where staff are motivated, patients are treated with respect, and cleanliness is a priority.
In the same vein, multiple reviews emphasize the human touch - how staff treat residents as family, how caregivers are patient and professional, and how leadership emphasizes respect for both residents and staff. A common thread is the sense of a warm, welcoming environment that contrasts with the stereotype of a "depressing" nursing home. The sense of activity and purpose is often mentioned: residents up and walking, an emphasis on participation rather than confinement, and a visible commitment to exceeding ordinary expectations in elder care. The praise often centers on particular staff members - an administrator who communicates well and remains visible, nurses who are attentive, and a social worker who is appreciated for support and guidance. It's easy to hear why families would feel hopeful about choosing this place after such encounters.
But the experiences here are not uniformly positive. One narrative centers on a family member who moved in for a short stay in July?August 2023. Initially, the mother appeared coherent and well, but soon after admission she declined rapidly - oxygen support was needed, bed sores developed, and her condition worsened to the point where she could barely speak or hold her head up. The family says she was transferred to the hospital and, after a period of care, moved to hospice. The reviewer asserts that she died of COVID-related pneumonia and places the blame squarely on the facility, recounting the distance to the location and the challenges the family faced in obtaining timely information about her hospital status. The account is intensely emotional and framed as a grievance against the care received, underscoring how deeply impactful quality and timing of medical attention can be for families.
Another thread of critique focuses on safety and policy concerns, including complaints that "they let their employees smoke inside the building." This comment, among others, paints a picture of potential lapses in policy enforcement or culture that could affect air quality and overall comfort. While some reviews celebrate the cleanliness and upkeep, this note serves as a caution about how atmosphere and operational policies are experienced by residents and visitors alike.
There are also testimonials centered on long-term relationships with the staff, including a family member who says their mom lived there for six years and who thanks the team for the care in her final hours. This speaker emphasizes consistency, mentions a specific wing (the Empire Wing), and describes the staff as loving and supportive, expressing gratitude for how the facility handled the mother's end-of-life needs with dignity. Positive memories like these contrast with other accounts but reinforce a common theme: when care teams are present and engaged, families feel comforted even through difficult times.
A counterpoint arises from a reviewer who identifies themselves as a service provider in the building. They claim that the information circulating about the facility is not accurate and that some of the photos and videos belong to previous ownership. They describe the current group as exemplary in patient care and suggest that parts of the public discourse may be biased or misinformed. This perspective introduces a tension present across several reviews: the question of who is telling the story, and whether some criticisms are tied to historical issues rather than current practice. It highlights how perceptions of care can be colored by context, claims of ownership, and the passage of time.
Not all narratives are gentle or nostalgic, though. Another account recalls a past visitor who found the experience lacking - where "as soon as my mom got there she stopped walking," where not all nurses met expectations, and where food was criticized as unsuitable for seniors. There are painful references to delayed medical attention when her condition worsened and a belief that she died in 2018 with insufficient care. A note like this underscores the vulnerability families feel when medical needs and daily care do not align with their expectations, and it serves as a reminder that failures in one era of a facility's operation can linger in memory even as improvements are made.
The spectrum of comments also touches on broader administrative and financial concerns. One reviewer who had a family member spend the last days there reports a troubling dynamic around upfront costs, describing pressure to pay the full monthly amount before admission and ongoing disputes about refunds or overages months later. This financial friction adds a layer of stress for families who are already navigating emotional and logistical challenges, and it contrasts with the more aspirational stories of care and community found elsewhere in the reviews.
Taken together, these reviews sketch a facility that is dynamic and multifaceted. Some experiences are profoundly positive: caring, attentive staff; a clean, active environment; engaged leadership; and meaningful moments of support during end-of-life care. Other experiences are deeply distressing: allegations of neglect, delayed or withheld medical attention, internal policy shortcomings, and financial disputes that left families frustrated and hurt. The presence of both praise and criticism suggests a place that has undergone changes over time, with some reviewers praising a newer administrator and improved care, while others recall past difficulties that linger in memory. The overarching message is one of nuance: the care your loved one might receive could depend on the day, the unit, the staff on duty, and the leadership in place, underscoring the importance of asking direct questions, visiting multiple times, and listening to both the hopeful stories and the warnings when considering a home for aging loved ones.
Sodus Rehabilitation & Nursing Center is an assisted living community located in Sodus, NY. This community offers a range of amenities to ensure residents have a comfortable and enjoyable living experience. The facility includes a beauty salon for residents to get pampered, as well as cable or satellite TV in their rooms for entertainment. Community-operated transportation is available for residents who need assistance getting around, and there is also a computer center for those who wish to stay connected.
The dining room provides restaurant-style dining where residents can enjoy delicious and nutritious meals prepared by the staff. For those who prefer to cook their own meals, there are kitchenettes available. Housekeeping services are provided to ensure the living spaces are kept clean and tidy.
The community also offers various recreational options for residents' enjoyment. There is a fitness room for physical exercise, as well as a gaming room and small library for leisure activities. Outdoor spaces such as gardens provide opportunities for relaxation and fresh air.
In terms of care services, Sodus Rehabilitation & Nursing Center provides 24-hour call system and supervision for residents' safety and peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is available when needed. The staff also assists with medication management and provides special dietary restrictions such as diabetes diets.
Residents can engage in various activities organized by the community, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Additionally, concierge services are provided to cater to individual needs and preferences.
The location of Sodus Rehabilitation & Nursing Center offers convenient access to nearby amenities such as cafes, pharmacies, physicians' offices, restaurants, and places of worship.
Overall, this assisted living community strives to provide a comfortable and supportive environment for residents while offering a range of amenities and care services to meet their needs.
Sodus Rehabilitation & Nursing Center is located at 6884 Maple Avenue, Sodus, NY 14551 in Wayne County, New York
Sodus Rehabilitation & Nursing Center on seniors.fyi includes 4 photos including images showing bedroom, living room, interior, windows, decor, healthcare, fireplace, brick wall, and more.
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