Glendale Home-Schdy Cnty Dept Social Services

Pros

• The facility is described as big, bright, and well-kept, with nice updated rooms.
• The staff are noted for being kind and attentive, showing genuine care for the residents.
• Residents enjoy the activities provided at the facility, and some have expressed appreciation for the food.
• Communication with family members is maintained through regular updates and meetings about resident care.
• Families feel relieved knowing their loved ones are in a safe environment with caring staff.
• The facility has implemented effective safety measures to prevent COVID outbreaks.
• Overall, multiple reviewers express that they believe the facility does good work despite some challenges.

Cons

• The facility is consistently understaffed, leading to severe neglect and poor care for residents.
• The administration was extremely difficult to communicate with and often hostile when concerns about care were raised.
• There have been reports of horrible, tunneling bed sores developing due to staff not performing regular skin checks or turning residents.
• Residents are often left without call bells, making it impossible for them to request assistance.
• The facility allegedly had a COVID outbreak due to improper safety procedures, raising concerns about overall cleanliness and safety.
• Visitors noted poor ventilation in the facility, causing discomfort from chemical odors.
• Overall staffing levels seem inadequate to provide personalized care for each resident.
• Many residents were found unattended for extended periods in hallways or communal areas.
• The food quality received mixed reviews, with some finding it merely adequate and unexciting.
• There were complaints about untimely medication schedules and lack of engagement in activities offered to residents.

Review

The Glendale Nursing Home has garnered a variety of reviews that reflect deeply contrasting experiences among residents and their families. The facility, situated in Schenectady County, presents itself as a modern and bright environment, which some visitors appreciate along with the commitment shown by staff members toward resident care. Proponents of the facility highlight positive aspects such as well-maintained living spaces and attentiveness from caregivers. One review mentions that the staff is kind and attentive to residents, which has provided significant comfort to families like that of one man whose father receives daily physical therapy.

However, despite these compliments about facilities and staff demeanor, serious concerns regarding staffing levels have emerged consistently in several reviews. Many users express dissatisfaction over what they perceive to be chronic understaffing issues at the Glendale Nursing Home. While some found the atmosphere pleasant and accommodations decent, others pointed out that inadequate staffing translates into less personal care for residents. One reviewer specifically noted their mother's deteriorating health due to neglectful practices during her stay, suggesting that critical needs were overlooked when attention was divided among numerous residents.

Additional criticisms extend beyond just staffing shortages; safety protocols during COVID-19 have also been flagged as problematic. A troubling account describes a dental hygienist who attended patients despite being COVID-positive, raising alarm about overall health safety measures within the facility. This incident not only resulted in broader infections but also calls into question the reliability of health practices—an essential consideration for families entrusting loved ones to such care environments.

A few reviews highlight contrasting views on cleanliness and atmosphere within the nursing home. While some describe the facility as clean and welcoming, others report unpleasant odors and poorly ventilated spaces upon visiting relatives. One visitor documented experiencing chemical-like scents during their time there—a disturbing observation given that strong odors can sometimes exacerbate health conditions among sensitive individuals. Although efforts have been made to maintain cleanliness in terms of appearance, these sensory experiences suggest an underlying issue with environmental quality or maintenance practices.

Moreover, while family feedback about meal quality is mixed—with some complimenting food options—others report only adequate offerings devoid of inspiration or variety. Activities at Glendale Nursing Home seem to fall short as well; several reviews agree that although scheduled events are available like bingo or entertainment shows, they may not suit all residents' interests or be offered regularly enough to keep engagement high among those living there.

Finally, it's essential to note how responses from administration appear across various accounts. Some families report difficulties communicating with management when raising concerns about care standards or operational shortcomings at the facility—perceived hostility suggests a lack of willingness from administration to address valid grievances promptly. For many prospective clients—or those currently seeking reputable care options for loved ones—the collective sentiments portrayed underscore the importance of thorough research before making decisions regarding long-term nursing accommodations.

In conclusion, while Glendale Nursing Home offers appealing facilities and shows genuine efforts through certain staff members toward resident well-being, it faces critical challenges highlighted by numerous user experiences concerning understaffing, communication with administration, potential safety protocol failures especially during health emergencies like COVID-19 outbreaks, environmental cleanliness issues reflected through unpleasant odors, meal satisfaction ratings varying between acceptable but uninspired menu choices alongside deficient activity offerings aimed at engaging residents meaningfully—the blend of praise tempered by substantial complaints paints a complex picture worth considering thoroughly before placing trust in this specific caregiving institution.

Pharmacies

• Market 32 (1 miles)
• CVS Pharmacy (1.2 miles)
• Lange Pharmacy (4.3 miles)
• CVS Pharmacy (4.4 miles)
• CVS Pharmacy (4.6 miles)
• CVS Pharmacy (4.8 miles)
• CVS Pharmacy (6.1 miles)

Restaurants

• Applebee's (1.1 miles)
• Five Guys Burgers & Fries (1.1 miles)
• Marcella's Restaurant (1.2 miles)
• McDonald's (1.3 miles)
• Chipotle Maxican Grill (1.3 miles)
• Pizza Works (1.8 miles)
• Wendy's (2.5 miles)

Cafes

• Panera Bread (1.2 miles)
• Villa Italia (4.8 miles)
• Starbucks (6.4 miles)
• Uncommon Grounds (6.6 miles)
• Mocha Lisa's Caffe (6.7 miles)
• Starbucks (6.7 miles)

Parks

• Indian Meadows Park (1.5 miles)
• Collins Park (4.4 miles)
• Clifton Gardens Park (6.7 miles)
• Shenantaha Creek Park (7.3 miles)
• Colonie Town Park (10 miles)

Physicians

• Sukumaran, Sunitha: Sunitha Sukumaran (1.9 miles)
• Scotia-Glenville Family Medicine (1.9 miles)
• Saratoga Schenectady Gastroenterology Associates (3 miles)
• Schenectady Urological Associates PC (3.4 miles)
• ImageCare Niskayuna (3.4 miles)
• Capitalcare Medical Group (4 miles)
• Ortho NY (4.6 miles)

Hospitals

• Sunnyview Rehabilitation Hospital (3.8 miles)
• Ellis Hospital (3.9 miles)
• Bellevue Woman's Care Center (6 miles)
• Good Shepherd Retirement Center (9.7 miles)

Transportation

• Schenectady Amtrak Station (4.6 miles)

Places of Worship

• St Edward's Church (5.5 miles)