Plattsburgh Rehabilitation And Nursing Center in Plattsburgh, NY
Save8 Bushey Boulevard, Plattsburgh, NY 12901
For more information about senior living options: (844) 490-3973
The Adult Day program is fabulous. Patti, the director, is the best. The nursing staff is compassionate and very helpful. The staff are understanding and compassionate. Problems are addressed promptly. The dad is in a great place with wonderful residents and staff. Mary enjoys the day service, which gives her a chance to socialize and remain self-sufficient. The mother-in-law has Alzheimer's, and the program gives her something to look forward to on scheduled days. She has made many friends who are like family. The administrator Elena Vega-Castro is understanding and helpful, and this attitude carries to the staff. Cindy Jennette is a wonderful social worker and an advocate for residents. The nursing and therapy team is strong.
The reviewer describes the place as a nightmare, noting a grandmother's clothes, cell phone, purse, and wallet went missing and she often looked unbathed. Another reviewer alleges staff ignored medication orders, denied nebulizer treatments, and left a father unable to urinate, with plans to move him out. A caller says they were told they weren't CNA material simply for asking about whether their name had been overlooked on an application. One review accuses the facility of pain medication theft, claiming meds ordered from New Jersey were sent to a PO box. A commenter reports call bells going unanswered, shared toilets, and overall neglect and unsafe conditions. A poster calls the rehab center "the nursing home from HELL," describing very poor treatment and neglect. A family member recalls a husband being left in excrement with open sores and no adequate response from management despite repeated complaints. A nurse recounts an incident where a CNA allegedly assaulted her, with further allegations of dangerous behavior and lack of safety.Plattsburgh Rehabilitation and Nursing Center is best suited for families that prize a strong rehabilitation track record and meaningful daytime engagement. The facility's standout strength is its rehab and therapy team, paired with an active Adult Day Program that keeps seniors socially connected and mentally engaged. For loved ones returning from surgery, injury, or a period of hospitalization, this center can deliver tangible rehab progress and structured activity that helps preserve independence during the day. The administrator and front-line leaders are consistently noted for responsive communication, which matters when coordinating care and updates with family members. In short, PRNC can be a solid fit when rehab goals and daytime programming are the primary drivers.
Nevertheless, serious caveats demand careful consideration. Several reviews describe safety lapses, neglectful moments, and questions about basic protections such as call-bell responsiveness and medication management. Personal items disappearing, lapses in hygiene, and residents left unmonitored have created legitimate red flags for families prioritizing safety and dignity. These concerns are not minor grievances; they touch daily life and long-term trust in the facility's ability to safeguard residents. For anyone whose tolerance for risk is low, or whose loved one requires near-constant supervision, alternatives with stronger, verifiable safety records warrant serious exploration.
The key pros do carry meaningful weight against the main cons, but they do not fully offset the most severe risks. The rehab program and nursing support can produce real improvements in mobility, strength, and recovery, and the day program offers valuable socialization for dementia care and routine. When the staff run is steady and communication from leadership is timely and transparent, families feel informed and involved, which can alleviate some anxiety about care quality. Yet the persistent anecdotes of call-bell neglect, inconsistent staffing, and incidents that threaten resident safety create a counterbalance that cannot be ignored. The position of leadership appears to influence experiences, but it cannot guarantee uniform safety across all shifts or units.
From a practical standpoint, the decision hinges on how care priorities are balanced. Families who want robust rehab outcomes, regular family updates, and a vibrant day program may find PRNC appealing, particularly if tours reveal attentive staff, cooperative therapists, and a culture of accountability at the administrator level. Nonetheless, the facility's history of reported safety concerns and equipment or process failures makes it essential to probe deeply: ask about staffing ratios by shift, the exact process for medication administration, and how quickly call bells are answered. Request recent incident logs and walk through the campus at multiple times to observe responsiveness and cleanliness firsthand.
For those weighing alternatives, PRNC deserves a candid comparison to other local options that may offer stronger day-to-day safety guarantees or more consistent staffing. If a family can tolerate some variability in daily experience in exchange for excellent rehab and daytime engagement, PRNC can be a viable choice - with explicit guardrails and close oversight. If, however, a parent or spouse requires unwavering safety, reliable call bells, and predictable responses, prioritizing facilities with a proven safety track record is prudent. The final call should rest on a clear assessment of risk tolerance, the loved one's rehabilitation needs, and the degree to which family involvement can and will be sustained to monitor care.
89 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burlington International (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Plattsburgh Rehabilitation And Nursing Center in Plattsburgh, NY is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can get pampered, and each room is equipped with cable or satellite TV for entertainment.
For transportation needs, the community operates its own transportation service and also provides assistance in arranging non-medical transportation to doctors' appointments. Residents can stay connected with loved ones through the computer center and Wi-Fi/high-speed internet access available throughout the premises.
Meals are served restaurant-style in the dining room, offering a variety of options to accommodate special dietary restrictions. Housekeeping services are provided to maintain cleanliness and tidiness, ensuring a comfortable living environment.
Residents can engage in various activities to stay active and socialize with others. The fitness room is available for exercise programs, while the gaming room offers entertainment options. Planned day trips and resident-run activities are organized regularly for leisurely outings and engagement within the community.
The surrounding area also offers convenience with several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals nearby.
In terms of care services, there is 24-hour call system and supervision available for added safety. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their required medications on time. Additionally, there is a mental wellness program in place to support residents' emotional well-being.
Plattsburgh Rehabilitation And Nursing Center strives to create a comfortable and enriching environment where residents can thrive physically, mentally, and socially while receiving personalized care services as needed.
Plattsburgh Rehabilitation And Nursing Center is located at 8 Bushey Boulevard, Plattsburgh, NY 12901 in Clinton County, New York
Plattsburgh Rehabilitation And Nursing Center on seniors.fyi includes 6 photos including images showing interior, rehabilitation, healthcare, doors, architecture, gym, exercise equipment, exercise room, and more.
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