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2.7 from 30 reviews
5 stars
11
4 stars
2
3 stars
1
2 stars
0
1 stars
16
Overall Review of Plattsburgh Rehabilitation And Nursing Center
differentiator4 reviews mention this
Adult day program gets praise
Residents describe the Adult Day Program as a major reason to stay engaged.
Several reviews highlight the Adult Day Program as something residents and families look forward to. People mention Alzheimerâs support through the program, along with social time and activities like bingo and live music. Reviews also describe the director as a strong presence and say the day program helps maintain routines and connections. One family even described the facility feeling clean and offering crafts, with staff greeting a resident in the morning.
common7 reviews mention this
Care teams are described as responsive
Many reviewers say staff are compassionate and handle concerns quickly.
A recurring theme is that residents and families view the care team as caring, understanding, and helpful. Multiple reviews describe quick follow-up when questions or concerns come up and say calls or messages get resolved. Some comments also point to specific staff relationships, including a social worker described as an advocate. Even in mixed feedback, reviewers still acknowledge that staff can seem caring while pointing to workload issues.
caveat4 reviews mention this
Food quality is a frequent complaint
Food quality and timing come up as recurring problems for some residents.
Several negative reviews focus on meals, describing food as unappetizing and diet-related concerns as especially difficult. Others complain about meal timing, including reports that people were fed late. One more critical review also compares the dining experience unfavorably to expectations. There are also a few positive food mentions, but overall the dining feedback is mixed and often negative.
caveat9 reviews mention this
Call bells and neglect concerns recur
Multiple reviews report delayed help or issues with call bells.
A strong negative theme is difficulty getting assistance when needed. Several reviews describe call lights or nurse bells going unanswered for long periods, or call systems being turned off. Others mention neglect-related outcomes such as residents left in distress, open sores, or a fall occurring after help did not arrive in time. One reviewer also describes a transfer experience that included concerns about medication and care instructions not being followed.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
89 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Burlington International (21 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Places of Worship
Olva Rectory (0.2 miles)
Newman Center Bi John Xxiii College Comm Parish (0.9 miles)
St Anne's Shrine (16 miles)
Ascension Church (17.2 miles)
Pharmacies
Kinney Drugs (0.5 miles)
Epic Pharmacies (1.2 miles)
Condo Pharmacy (1.2 miles)
The Prescription Shoppe (1.3 miles)
Keeseville Pharmacy (12.3 miles)
Walgreens (16.3 miles)
Kinney Drugs (17.1 miles)
Restaurants
Subway (0.5 miles)
Burger King (0.5 miles)
Valcour Brewing Company (0.6 miles)
Clare & Carl's Hot Dog Stand (1 miles)
Arnie's Restaurant (1 miles)
Aleka's (1.1 miles)
Olive Ridley's (1.1 miles)
Physicians
Richard Frank Lutinski (0.9 miles)
Plattsburgh Family Medicine (0.9 miles)
Clifford-Ledya, Cindy L (1 miles)
Advanced Women's Healthcare (1 miles)
Court Street Medical Building (1.1 miles)
Plattsburgh Pediatrics (1.2 miles)
Danielle M Baker Rpa-C (1.2 miles)
Hospitals
CVPH Medical Center (1.1 miles)
Bhsn Apartment Program (1.1 miles)
BHSN Residential (1.2 miles)
CVPH MRI Waiting Room (1.2 miles)
Cvph Medical Center (1.3 miles)
The Foundation of CVPH (1.4 miles)
Northwest Medical Center (17.6 miles)
Cafes
Irises Cafe and Wine Bar (1.2 miles)
Chapter One Coffee and Tea (1.2 miles)
My Cup of Tea (1.4 miles)
Starbucks (1.5 miles)
Panera Bread (1.6 miles)
Starbucks (2.2 miles)
Transportation
Amtrak (1.2 miles)
Plattsburgh International Airport (PBG) (3.2 miles)
Plattsburgh Rehabilitation And Nursing Center on seniors.fyi includes 6 photos including images showing interior, healthcare, rehabilitation, exercise room, facility, windows, lighting, stairs, and more.
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Plattsburgh Rehabilitation And Nursing Center photos
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Interior
Windows
Exercise Equipment
Healthcare
Rehabilitation
Interior
Windows and Lighting
Architecture, Doors, and Stairs
Exercise Equipment, Gym, and Exercise Room
Healthcare
Rehabilitation
Facility
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