16 Flynn Avenue, Plattsburgh, NY 12901
For more information about senior living options: (866) 208-4318
Overall Review of Clinton County Nursing Home
Pros
The staff was wonderful.- They took very good care of the resident.
- They truly care about their residents.
- The nurses who cared for him wept when he took his last breath, demonstrating deep compassion.
- The care provided was second to none.
- The care he receives here is leaps and bounds above past facilities.
- Everyone is very helpful and eager to answer questions, with the goal of making him feel welcome and comfortable.
- They went above and beyond to accommodate her and make her comfortable.
Cons
The ex-mother-in-law was neglected by the facility.- Police were called twice on account of neglect.
- She fell from bed and lay on the floor for an hour or more.
- No one answered the front desk phone at all.
- The situation was described as very sad.
Review
Clinton County Nursing Home in Plattsburgh is best suited for families seeking a facility where compassionate, hands-on care and a rehabilitation mindset are central. The community shows a clear strength in personal attention from the staff, with multiple accounts praising nurses and aides who genuinely care about residents. It is especially appropriate for seniors who need daily assistance with activities, enjoy structured rehab services, and respond well to a homey, engaging environment, complete with activities like bingo and opportunities to participate in simple, purposeful tasks. The success stories emphasize a culture of making residents feel welcome, comfortable, and supported through transitions and ongoing therapy.
But this is not a place to overlook accountability concerns. Families should explicitly consider alternatives if rapid, consistently reliable front-desk and bedside responsiveness is non-negotiable, or if there is a need for heightened safety oversight. One review alleges neglect and delays in responding to calls, a scenario that understandably raises red flags for safety-conscious families. While several other reviews glow with praise for staff devotion, the existence of a serious allegation means potential residents must conduct due diligence, verify the current operations, and observe daily routines firsthand before making a placement decision.
The strongest positives, remarkable, knowledgeable staff; a willingness to answer questions and ease transitions; and a rehabilitation emphasis, do substantial work in offsetting the main concerns, provided the facility maintains daily staffing consistency and transparent communication. Families hear of staff who went beyond to help a parent after a stroke, of physical therapy that aligns with medical directions, and of housing adaptations designed to improve privacy and comfort. The ability to modify a double room for more privacy demonstrates a practical, resident-centered approach. When care teams are actively responsive, these strengths can overshadow routine frustrations elsewhere, especially for residents who thrive on routine, meaningful activities, and accessible therapy services.
The quality of care described by families who’ve relied on Clinton County Nursing Home is characterized by warmth and purpose. Stories of caregivers who cried when a resident passed away and those who treated the patient with real empathy create a compelling image of a facility that values personhood as much as clinical care. The rehab program, the involvement of physical therapy, and the staff’s effort to tailor activities, like cooking-related tasks for someone who loves culinary activities, signal a facility that sees meaningful engagement as part of treatment, not mere entertainment. Yet, those same stories are balanced by the reminder that consistency and timeliness in response can vary, which matters greatly for families weighing ongoing safety and daily needs.
For families evaluating a move, concrete questions should drive the decision. Ask for a current staffing pattern, how many aides per shift, assignment to a specific resident, and how care plans are updated after a change in condition. Request a tour during peak hours to observe call-bell responsiveness and front-desk operations. Review recent state inspection reports and ask the administrator about any safety incidents and the actions taken. Probe the rehab program: what therapists are available, and how quickly can a resident begin PT or OT after a change in status? Verify privacy options, such as room configurations and the availability of private spaces, and examine how activities are integrated into the day for residents with varying levels of independence. Finally, test the administration’s transparency: can families have direct, predictable access to the care director and daily progress notes?
In the end, Clinton County Nursing Home stands as a solid option for families prioritizing compassionate, attentive staff and a robust rehabilitation-orientation. It is less appealing for those who cannot tolerate even the possibility of delayed responses or questions about safety and accountability. The facility earns trust through evidenced kindness and practical, resident-centered care, but the single troubling review cannot be dismissed. If safety checks and dependable communication can be verified through a candid on-site visit and current oversight records, the balance tips toward selecting Clinton County Nursing Home; if not, alternatives with stronger, consistently demonstrated responsiveness should be pursued.
80 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Burlington International (21 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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