Chenango Memorial Hospital in Norwich, NY
Save
Information last verified:
179 North Broad Street, Norwich, NY 13815
For more information about senior living options: (844) 490-3973
The staff are polite, professional, and caring. Sue in cardiology was great; she explained everything and answered questions. The service is great, and the staff are all polite and as quick as they can be. Fawn Mumbulo is incredible and explains things in lay terms. Fawn Mumbulo always took time to answer concerns and questions. Becky in pulmonary was very professional, personable, and knowledgeable. The Emergency Department staff were friendly, professional, and efficient. All staff were kind and helpful, and testing was well coordinated and timely. The cardiology staff was wonderful and highly recommended. Best hospital around.
They claimed the staff were negligent by focusing on one patient and neglecting others. They described the facility as dirty beyond belief, with HIPAA violations and unprofessional behavior. They reported the emergency department refused to treat a patient after a car accident and sent them home. They described the hospital as severely understaffed, resulting in long waits and poor care. They said a doctor was rude and unprofessional, pressuring patients to undergo unnecessary tests. They claimed patients were not listened to and were treated like children. They labeled the facility an absolute disgrace and not a place to receive proper care. They advised others not to waste their time and to go elsewhere.Chenango Memorial Hospital in Norwich is best suited for older adults and families who prioritize reliable, specialized cardiac care, routine ambulatory procedures, and infusion services delivered by seasoned professionals. The cardiology service, in particular, is repeatedly praised for clarity, accessible explanations, and consistent competence. Patients report that testing is explained step by step, with quick turnarounds on tests like echocardiograms, and that the cardiology team is responsive to questions. The infusion center and pulmonary services also attract steady praise, with nurses described as professional, personable, and thorough. For those who want a local hospital experience with a focus on respectful, direct communication from heart and lung specialists, CMH offers appreciable value. In short, the core strengths reside in cardiology, infusion therapy, and associated outpatient services where staff demonstrate steady expertise and patient-friendly communication.
This is not a one-size-fits-all facility. The emergency and general medicine experiences reveal notable variability depending on who is on shift, with some reviews describing long waits, frustration, and concerns about attentiveness. Several accounts allege dismissiveness or lack of listening from certain physicians, and there are outspoken concerns about privacy and bedside manners in some corridors. For families seeking a uniformly flawless ER experience, or for those who require consistently proactive triage and comprehensive oversight across all hospital units, CMH may feel insufficient. Also, a few patients report understaffing and situations that undermine trust in patient privacy and proper exam timing. In short, when urgent, highly reliable emergency care or uniformly excellent care across departments is non-negotiable, alternatives in the region may be worth exploring.
The hospital’s strongest assets lie in its cardiology and infusion ecosystems. Patients consistently describe the cardiology team as accessible, patient-centered, and thorough, with clinicians who take time to explain conditions in plain language. The infusion center staff earn similar praise for professionalism and competence, making even post-procedure stays or outpatient infusions smoother. Imaging and diagnostic testing are generally well-coordinated, with results delivered promptly and staff who are calm, reassuring, and knowledgeable. Yet this solid clinical core sits beside a more mixed broader patient experience. Several ER and inpatient encounters highlight long waits, uneven staffing, and moments when patients felt their concerns were not fully considered. Privacy and professional conduct concerns also surface in a subset of reviews, underscoring a tension between departmental excellence and overall hospital-wide reliability.
When the positives are weighed against the negatives, CMH’s strongest offset is the depth of cardiology and infusion care available locally. For older adults with cardiac conditions or those requiring post-procedure support, CMH offers a trusted, neighborhood anchor where specialists are known to communicate clearly and tailor explanations to the patient. Continuity within the cardiology and infusion teams reduces fragmentation and supports better patient understanding, a critical factor for families managing chronic conditions. The bedside care on inpatient floors can be compassionate and attentive when the care team is well coordinated, further enhancing the hospital’s value proposition. However, the ER reliability concerns are not easily ignored; they limit CMH’s usefulness for families who expect consistently rapid, thorough emergency response across all departments. The hospital’s overall appeal thus hinges on whether specialized, communicative cardiac and infusion services outweigh the potential for uneven experiences outside those domains.
For families deciding, pragmatic steps matter. If ongoing cardiology management, echocardiography, and infusion therapy are central to a loved one’s care plan, CMH remains a strong local option. Secure a care team within cardiology, request continuity with preferred clinicians, and confirm appointment accessibility to minimize friction. Prepare for the reality that non-cardiac departments may vary in their responsiveness and warmth, and plan accordingly, have a clear plan for urgent situations and identify alternative regional hospitals with more robust emergency responsiveness. Consider meeting with a patient advocate or liaison to gauge how current staffing patterns might affect care on a day-to-day basis. Gathering firsthand impressions from multiple departments can provide a clearer sense of the hospital’s current operational heartbeat.
Overall, CMH serves as a practical choice for seniors and families prioritizing cardiology excellence and efficient infusion services in a local setting, provided one accepts variability outside those core strengths. The right fit comes to those who value clear, patient-centered communication from cardiology and a courteous infusion team and who can tolerate occasional lapses in ER reliability. For others, especially those with urgent, uniform emergency care needs or who require seamless care across multiple hospital routes, exploring regional alternatives is prudent. When CMH is chosen, focus on assembling a stable local care team within the hospital, request direct lines to preferred clinicians, and leverage patient advocates to ensure concerns are addressed promptly. With those precautions, the decision aligns with a care profile that foregrounds cardiovascular specialists while accepting the broader operational realities of a community hospital.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Chenango Memorial Hospital in Norwich, NY offers a comprehensive and vibrant assisted living community for seniors. The community is equipped with numerous amenities to enhance the residents' comfort and convenience. Residents can enjoy the services of a beauty salon, access to cable or satellite TV, and transportation provided by the community for non-medical needs. A computer center is available for those who wish to stay connected, and a fully furnished gaming room offers entertainment options.
The community also has several areas for relaxation and outdoor enjoyment, including a garden and outdoor space. Housekeeping services ensure that residents can maintain a clean and tidy living environment. Private bathrooms provide privacy and convenience.
Meals are served in a restaurant-style dining room, offering nutritious options tailored to special dietary restrictions such as diabetes diets. Assistance with activities of daily living, bathing, dressing, and transfers is readily available through the 24-hour call system and supervision. Medication management is provided to ensure that residents receive their prescribed treatments.
Mental wellness programs are offered to support emotional well-being, while planned day trips and scheduled daily activities keep residents engaged and entertained. Fitness programs are available to encourage an active lifestyle.
The community's location boasts proximity to various amenities in the surrounding area. It is conveniently located near cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals, and physicians' practices.
Chenango Memorial Hospital's assisted living community provides a comfortable and supportive environment where seniors can enjoy independence while receiving assistance with daily tasks as needed.
Chenango Memorial Hospital is located at 179 North Broad Street, Norwich, NY 13815 in Chenango County, New York
Grace View Manor
Norwich, NY
Very affordable pricing (studio $728, 1BR $881) compared to county/state averages.
Norwich Rehabilitation & Nursing Center
Norwich, NY
Clean, well-maintained facility with spacious rooms and attentive, friendly staff.
Golden Age Apartments
Norwich, NY
Chenango Valley Home
Norwich, NY
Friendly, professional staff in a clean, welcoming setting with reasonable pricing.
Chenango Valley Home & Apartments
Norwich, NY
Engaging activities and well-maintained facilities with attentive staff.
Chenango Valley Apartments
Norwich, NY
Active lifestyle with on-site dining and activities.
Terrace Heights Apartments
New Berlin, NY
24/7 personalized care with engaging activities and accessible, spacious apartments
Robynwood Assisted Living Community
Oneonta, NY
Extensive amenities and 24/7 supervision.
Good Shepherd Fairview Home
Binghamton, NY
Caring staff with engaging activities and on-site amenities in a clean, home-like setting.
Powerful Realities of Elder Abuse and the Most Effective Ways to Report It
Elder abuse affects many older adults worldwide and includes physical, emotional, neglectful, and financial harm, with about one in six individuals over 60 experiencing abuse annually. Prevention and intervention strategies focus on awareness, support for caregivers, and mandatory reporting, while recovery necessitates comprehensive support for both physical and emotional needs.
Ten Vital Duties of a Senior Caregiver: A Comprehensive Guide
The guide details ten essential responsibilities of senior caregivers, including personal care, mobility assistance, medication management, and emotional support, while emphasizing the importance of safety, nutrition, and maintaining a safe living environment to enhance seniors' quality of life and independence.
9 Stimulating Memory Activities for Seniors: Puzzles, Cards, and Much More
The article highlights nine memory-boosting activities for seniors that enhance cognitive health and social interaction, including puzzles, trivia quizzes, and storytelling, while emphasizing the importance of adapting these activities to individual preferences to maximize enjoyment and engagement. Consistent mental engagement is linked to improved cognitive function and emotional well-being in older adults.
Building
