Chenango Memorial Hospital in Norwich, NY
Save
179 North Broad Street, Norwich, NY 13815
For more information about senior living options: (844) 490-3973
The staff are wonderful and friendly. Sue in cardiology was great; she explained everything, answered questions, and was very knowledgeable. Fawn Mumbulo always takes time to answer patients' concerns and questions. The staff were pleasant and helpful. Labor and delivery is great. Becky in pulmonary was very professional, personable, and knowledgeable. Nurse Nark and Nurse Irene provided excellent care in the Infusion Center. All technicians, nurses, and doctors were pleasant and knowledgeable, and everything went as scheduled. Cardiology staff was wonderful. The echocardiogram technician was kind, polite, respectful, and knowledgeable, with a wait time under five minutes and a quick, convenient, and accessible service. The assistants were helpful in expediting requests and were polite. Emergency Department staff were friendly, professional, and efficient; every question and concern was addressed.
The hospital is described as possibly the worst in upstate NY, dirty beyond belief, with HIPAA violations. There were extremely long waits and significant understaffing, with patients waiting hours for care. A nurse rushed a patient into a dirty room and admitted it wasn't proper protocol, while security stood by. A doctor was described as rude and unprofessional, dismissing the patient's concerns and telling them to "suck it up." The ER was accused of unethical standards, refusing care to some patients and treating others differently. One patient reported being abandoned after hand surgery and not receiving adequate pain medication. There were privacy violations with staff leaving patient information exposed and discussing medications openly.This community is best suited for local seniors and families who want approachable, person-centered hospital care with a clear strength in cardiology and outpatient services. For residents whose heart-health needs, infusion therapies, or ambulatory procedures are ongoing, Chenango Memorial Hospital often delivers the dependable, face-to-face care that smaller regional facilities can provide. The staff reputation tends to skew positive, and those who frequent the cardiology and infusion areas regularly report knowledgeable, attentive clinicians and a patient-first approach. It is not, however, the singular best choice for every scenario, especially where emergency responsiveness and consistent bedside manner across all departments are non-negotiable.
Those weighing alternatives should consider a few red flags that persist in the broader feedback. For families prioritizing rapid, flawless emergency care and uniformly courteous treatment across all floors, larger regional centers with more extensive staffing and formalized protocols may be preferable. Several reviews recount long ER waits, perceived undertriage, or experiences with physicians who were blunt or dismissive. Privacy and HIPAA concerns have surfaced in some accounts, and a handful of patients view specific physicians as unhelpful or overbearing. In short, CMH can serve well for routine and specialty outpatient needs, but it may feel uneven in high-pressure, cross-department emergencies or when a highly consistent bedside approach is essential.
The strongest pro who consistently offsets the main cons is the hospital's cardiology and related outpatient care. Cardiology staff frequently receive explicit praise for professionalism, knowledge, and the ability to explain complex concepts in lay terms. Patients report listening physicians who answer questions, and several notes highlight particular clinicians - throughout consults, echocardiograms, and follow-up visits - as clear, helpful, and patient-focused. Infusion and pulmonary services also draw favorable remarks, with nurses described as professional, attentive, and capable of guiding patients smoothly through procedures. When the clinical needs center on heart health, the favorable experiences in cardiology and related outpatient streams often make CMH feel like a protracted yet reliable local resource.
That said, the hospital's strengths in cardiology do not entirely erase concerns tied to the broader inpatient and emergency experience. The ER and certain secondary services receive a mixed to negative signal from a substantial portion of reviewers. Reports range from "fast, friendly" and "on-time" interactions to outright dissatisfaction with triage, diagnosis, or timely escalation of care. Several accounts mention discomfort with not being heard or with a doctor or nurse appearing rushed and dismissive. There are also explicit warnings about avoidable delays, unresolved pain management issues, and experiences that leave families questioning whether the hospital is consistently living up to expected safety and responsiveness standards. The gap between high-performing cardiology encounters and inconsistent acute-care experiences is the key tension families should weigh.
From a decision-making standpoint, CMH presents a practical, dependable option for those who need reliable outpatient cardiology access and a generally courteous hospital atmosphere, while remaining cognizant of variability in emergency and inpatient experiences. For families evaluating options, it is wise to pursue concrete steps: arrange a direct tour focusing on the cardiology and infusion areas; request to meet the specific cardiologists who will be involved in ongoing care; ask current patients about wait times and communication style across departments; and compare with larger regional hospitals about emergency department track records and safety histories. The data point of a 4.1 overall rating with a wide spread of 5-star and 1-star reviews underscores a reality: CMH can be outstanding for certain services and less consistent in others. For heart-health priorities and routine hospital needs, CMH should be seriously considered; for acute emergencies or deeply consistent hospital-wide experiences, look closely at nearby larger centers to ensure peace of mind across the full spectrum of care.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Chenango Memorial Hospital in Norwich, NY offers a comprehensive and vibrant assisted living community for seniors. The community is equipped with numerous amenities to enhance the residents' comfort and convenience. Residents can enjoy the services of a beauty salon, access to cable or satellite TV, and transportation provided by the community for non-medical needs. A computer center is available for those who wish to stay connected, and a fully furnished gaming room offers entertainment options.
The community also has several areas for relaxation and outdoor enjoyment, including a garden and outdoor space. Housekeeping services ensure that residents can maintain a clean and tidy living environment. Private bathrooms provide privacy and convenience.
Meals are served in a restaurant-style dining room, offering nutritious options tailored to special dietary restrictions such as diabetes diets. Assistance with activities of daily living, bathing, dressing, and transfers is readily available through the 24-hour call system and supervision. Medication management is provided to ensure that residents receive their prescribed treatments.
Mental wellness programs are offered to support emotional well-being, while planned day trips and scheduled daily activities keep residents engaged and entertained. Fitness programs are available to encourage an active lifestyle.
The community's location boasts proximity to various amenities in the surrounding area. It is conveniently located near cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals, and physicians' practices.
Chenango Memorial Hospital's assisted living community provides a comfortable and supportive environment where seniors can enjoy independence while receiving assistance with daily tasks as needed.
Chenango Memorial Hospital is located at 179 North Broad Street, Norwich, NY 13815 in Chenango County, New York
Grace View Manor
Norwich, NY
Very affordable pricing (studio $728, 1BR $881) compared to county/state averages.
Norwich Rehabilitation & Nursing Center
Norwich, NY
Clean, well-maintained facility with spacious rooms and attentive, friendly staff.
Golden Age Apartments
Norwich, NY
Chenango Valley Home
Norwich, NY
Friendly, professional staff in a clean, welcoming setting with reasonable pricing.
Chenango Valley Home & Apartments
Norwich, NY
Engaging activities and well-maintained facilities with attentive staff.
Chenango Valley Apartments
Norwich, NY
Active lifestyle with on-site dining and activities.
Terrace Heights Apartments
New Berlin, NY
24/7 personalized care with engaging activities and accessible, spacious apartments
Robynwood Assisted Living Community
Oneonta, NY
Extensive amenities and 24/7 supervision.
Good Shepherd Fairview Home
Binghamton, NY
Caring staff with engaging activities and on-site amenities in a clean, home-like setting.
Powerful Realities of Elder Abuse and the Most Effective Ways to Report It
Elder abuse affects many older adults worldwide and includes physical, emotional, neglectful, and financial harm, with about one in six individuals over 60 experiencing abuse annually. Prevention and intervention strategies focus on awareness, support for caregivers, and mandatory reporting, while recovery necessitates comprehensive support for both physical and emotional needs.
Ten Vital Duties of a Senior Caregiver: A Comprehensive Guide
The guide details ten essential responsibilities of senior caregivers, including personal care, mobility assistance, medication management, and emotional support, while emphasizing the importance of safety, nutrition, and maintaining a safe living environment to enhance seniors' quality of life and independence.
9 Stimulating Memory Activities for Seniors: Puzzles, Cards, and Much More
The article highlights nine memory-boosting activities for seniors that enhance cognitive health and social interaction, including puzzles, trivia quizzes, and storytelling, while emphasizing the importance of adapting these activities to individual preferences to maximize enjoyment and engagement. Consistent mental engagement is linked to improved cognitive function and emotional well-being in older adults.
Building
