Surge Rehabilitation And Nursing in Middle Island, NY
Save49 Oakcrest Avenue, Middle Island, NY 11953
For more information about senior living options: (844) 490-3973
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Grisel Garcia (Social Worker) was amazing with my father's care, working tirelessly and expeditiously to meet his needs with excellent, thorough communication. The staff at Surge is exceptional and genuinely dedicated to patient care. Giselle, Paul, and the rest of the care team truly care about patients and go above and beyond. The recreation and therapy teams are compassionate, patient, and skilled, helping patients stay engaged and progress. Surge Rehabilitation Center is consistently praised for its clean, welcoming environment and friendly, attentive staff. The PT/OT teams provide a structured, knowledgeable program that helps patients regain independence. The nursing staff deliver attentive, compassionate care that patients and families deeply appreciate. Families express gratitude for the care and support, noting that Surge staff treat loved ones like family. The front desk and admissions staff create a warm, welcoming first impression. Reviewers describe Surge as a place where staff go the extra mile to ensure comfort and progress.
One reviewer called the care "absolutely the worst care ever," citing unreturned belongings, lack of reimbursement, and failure to itemize returns after more than a year. A reviewer reported that patients' pain medication was not given on time and that staff would hang up on calls when help was requested. Another reviewer stated that the nurses were horrible and that medication orders were changed and not followed. A reviewer described the facility as horribly disgusting and gross, with outdated beds, broken equipment, unclean conditions, and food that was reportedly bad. A reviewer warned that the online photos did not reflect the reality, suggesting the facility was not as advertised and understaffed. The administrator was described as unreceptive to patient and family concerns and snide when returning calls.Surge Rehabilitation and Nursing in Middle Island is best suited for older adults who need sub-acute rehab with a decisive, therapy-first approach and for families seeking a hands-on care team that coordinates medical, therapy, and discharge planning under one roof. The community shines when a loved one returns from hospitalization with a goal of walking independently or regaining daily function, and when families value frequent communication, a patient-centered culture, and coordinators who keep Medicaid and insurance hurdles from becoming roadblocks. It suits those who want a hospital-like rehab atmosphere where physical therapy, occupational therapy, and social work are integrated, and where staff consistently go above and beyond to support transitions home.
Alternatives matter for those strict about building aesthetics, odor control, or parking. Some reviewers describe the facility as older and in need of updates, with complaints about odors on certain floors and uneven room conditions. Parking can be challenging, and occasional maintenance gaps or less-than-ideal dining experiences appear in a minority of feedback. If modern furnishings, pristine rooms, easy access, and consistently prompt medical communication are non-negotiables, other options may serve better. Likewise, if a loved one requires round-the-clock medical supervision or has complex meds and frequent doctors' updates that must be immediate, exploring other facilities with a longer track record in high-acuity care could be wise.
Yet the positives at Surge are substantial and often decisive in the rehab outcome. The staff is repeatedly singled out as exceptional, with social workers Grisel (and Giselle) guiding families through transitions and coordinating outside appointments; therapists such as Rob, Christine, Gabby, Kylie, and Alena delivering patient- and family-friendly care that translates into real mobility gains. The rehab program is broad and structured, with daily PT/OT, weekend sessions, and a clear pathway from hospital to home. Nursing and supportive care feel attentive, and the kitchen and activities teams contribute to a livable, engaging environment, including family brunches and therapy-informed recreation. Patients frequently report progress, better balance, and renewed independence thanks to this team.
However, the mix of experiences includes clear outliers. Several reviews flag inconsistent doctor communication, medication delays, and gaps in bedside responsiveness, especially during busy shifts. Some residents describe older facilities, with outdated rooms, cooling or odor issues on some floors, and parking constraints that complicate visits. Food quality and consistency receive mixed notes, ranging from enjoyable meals to reports of cold or less satisfying options. Staffing shortages are acknowledged in reviews, affecting routine tasks and timely attention, and a few families recount administrative friction or unresolved property matters. These cons are real but typically not the everyday norm for patients who interact closely with the rehab and social work teams.
Yet the strength of Surge lies in how its pros translate into tangible recovery and family peace of mind. For most residents, the rehab program produces meaningful functional gains - patients who could not walk or needed assistance regain independence, thanks to a dedicated PT/OT cadre and consistent nursing support. The social work team reduces anxiety around insurance, admissions, and discharge planning, often expediting referrals and coordinating post-acute care. Administrative staff are praised for accessibility, and family involvement is encouraged, with events and transparent updates that help caregivers feel connected. When the environment is busy, the clear, goal-driven care plan and the willingness of caregivers to go the extra mile still produce safer, more confident transitions home.
Families considering Surge should plan a direct visit focused on the rehab team and discharge planning, ask to meet Grisel or Giselle, and request a thorough tour of therapy spaces, rooms, and the dining area. Check current staffing levels and ask about medication management protocols and how weekends are staffed. In parallel, review parking options and request a room on a floor perceived as the quietest and cleanest, if noise and odor are concerns. For those prioritizing a robust rehab pathway, Surge offers a proven track record of progress and discharge success; for those prioritizing a pristine environment and spotless upkeep, alternatives with stronger modernization and infrastructure may be wiser.
164 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Island - MacArthur (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Surge Rehabilitation And Nursing in Middle Island, NY is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community is beautifully designed and fully furnished to create a warm and welcoming environment.
Residents can enjoy a variety of amenities including a beauty salon, cable or satellite TV, a computer center, and a small library. There are also two cafes, two parks, 11 pharmacies, three physicians, five restaurants, and convenient transportation options nearby.
The community provides assistance with activities of daily living such as bathing and dressing, as well as medication management. A 24-hour call system ensures that help is always accessible whenever needed. Surge Rehabilitation And Nursing also offers specialized care such as diabetes diets and mental wellness programs.
With an emphasis on promoting an active lifestyle, residents can participate in fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are also available to assist with any additional needs or requests.
Surge Rehabilitation And Nursing prioritizes the health and happiness of its residents by providing delicious restaurant-style dining with special dietary restrictions accommodated. Move-in coordination is offered to ensure a smooth transition into the community.
The community's wellness center features a fitness room for residents to stay active and maintain their physical health. Outdoor spaces including gardens provide opportunities for relaxation and enjoyment of nature.
Additional conveniences include housekeeping services to keep living areas clean and tidy, transportation arrangement for non-medical purposes or for doctor appointments. Wi-Fi/high-speed internet is available throughout the community for staying connected with loved ones or accessing online information.
Overall, Surge Rehabilitation And Nursing provides a comfortable and supportive environment for seniors requiring assistance with daily tasks while promoting an engaging lifestyle filled with various amenities and care services to enhance their overall well-being.
Surge Rehabilitation And Nursing is located at 49 Oakcrest Avenue, Middle Island, NY 11953 in Suffolk County, New York
Surge Rehabilitation And Nursing on seniors.fyi includes 5 photos including images showing interior, gym, exercise equipment, office, reception, bookshelves, bathroom, shower, and more.
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