Quantum Rehabilitation and Nursing

Pros

• Quantum Rehabilitation and Nursing provides a caring and compassionate environment for patients and their families.
• The staff at Quantum Rehabilitation is described as friendly, attentive, and dedicated to making patients comfortable.
• The facility is noted for its clean and well-maintained conditions.
• Patients receive quality meals with a variety of menu options and enjoy additional perks like free coffee and baked goods.
• Quantum offers engaging activities such as storytelling, movie nights, and bingo, enhancing the overall patient experience.
• Many families express gratitude for the supportive care provided during difficult times.
• Positive changes have been observed since the ownership changed, with improved staff support being highlighted in multiple reviews.

Cons

• The facility is understaffed and the staff is underpaid, leading to inadequate care.
• The administration prioritizes profit over patient care, neglecting the needs of residents.
• Patients are left unattended and in distress, as seen with one individual found drenched in sweat and hunched over.
• Staff members show a lack of concern for patients' conditions and do not adequately communicate or provide updates to families.
• The director is perceived as rude and indifferent towards both patients and their families.
• There have been multiple instances of neglect, including untreated medical issues and equipment malfunctions that go unaddressed.
• Previous caring staff members were fired after a change in ownership, resulting in a decline in overall care quality.
• Families struggle to get responses from management regarding the well-being of their loved ones, often being ignored or misinformed.

Review

The experiences shared about Quantum Rehabilitation and Nursing, previously known as Lakeview, present a stark dichotomy in patient care and family satisfaction. On one hand, there are heartfelt testimonials from families who express profound gratitude for the compassionate and attentive staff at the facility. They describe their loved ones receiving not only medical care but also engaging activities designed to foster a sense of community among residents. One reviewer commended the facility’s friendly atmosphere where staff greeted patients by name and offered delightful experiences like story time, movie nights, bingo games, and even managed an in-house bakery that provided free coffee and snacks for visitors. This positive feedback highlights the efforts made by certain staff members to create a supportive environment that emphasizes both rehabilitation and emotional well-being.

Conversely, not all reviews reflect such positive sentiments. There are deeply troubling accounts from families who felt their loved ones were subjected to inadequate care due to systemic issues within the facility. Reviews pointed out severe understaffing, leading to insufficient attention for residents' needs. Concerns arose particularly regarding patient safety—one reviewer recounted a nightmarish situation where their family member was found drenched in sweat and hunched over without any staff noticing. The issue of bedsores was particularly alarming; another reviewer noted a relative acquiring multiple sores during their stay due to neglectful monitoring and treatment.

A recurring theme among dissatisfied families was the perceived shift in quality triggered by a change in ownership. Several reviewers expressed frustration over changes that seemed more focused on cost-cutting measures rather than enhancing patient care. Personnel cuts were mentioned alongside complaints about the management prioritizing profits over people, which led to low morale among remaining staff members already facing overwhelming workloads. It became evident that many caregivers were either underpaid or stretched too thin—this situation resulted in employees feeling undervalued, further impacting the level of care provided to residents.

Moreover, there are allegations surrounding administrative decision-making that have contributed to a decline in service quality since changing ownership—a sentiment echoed by multiple reviewers questioning how decisions were made regarding staffing levels versus investing in better resources for both patients and caregivers alike. One review lamented the lack of proper furniture, with claims of deteriorating conditions throughout the building and insufficient amenities such as telephone access for patients—only 30 lines available for 120 rooms meant some residents could not communicate easily with family members.

The polarized opinions seem reflective of broader structural issues often faced by facilities balancing financial viability with adequate patient-centered care—a challenge inherent within many nursing homes nationwide. While some families have had positive interactions with specific staff members who genuinely seem dedicated and caring toward their patients, others recount experiences filled with neglect attributed largely to organizational failures rather than individual actions.

In conclusion, Quantum Rehabilitation presents an intricate portrait of what can happen when operations face challenges due to management practices conflicting with compassionate healthcare philosophies. Many positive stories abound about dedicated team members who do great work under pressure; however, serious concerns linger around administrative structures that may undermine these efforts through policy decisions prioritizing profit over quality service delivery—the very essence intended within rehabilitation centers meant to provide comfort during vulnerable times for patients nearing end-of-life situations or navigating recovery processes after illness or injury. As prospective families consider this facility for their loved ones’ needs, they must weigh these complex narratives thoughtfully while seeking environments integrating compassion alongside competence seamlessly.

Middle Island, New York offers a convenient and vibrant community for senior living. With several pharmacies in close proximity, accessing necessary medications and medical supplies is made easy. There are a variety of dining options available, including fast food chains like McDonald's and Taco Bell, as well as more upscale options such as Popei's Clam Bar and Inferno the Restaurant. Transportation services are readily available with Suffolk Transportation Coram nearby and LIRR stations within a reasonable distance. Residents can enjoy outdoor activities at Heritage Park or Selden Dog Park, while having access to top-rated healthcare facilities like John T Mather Memorial Hospital and Long Island Community Hospital. For leisurely days out, there are numerous cafes to relax in or catch up with friends over coffee. Additionally, entertainment options include movie theaters like Island 16 Cinema de Lux and AMC Stony Brook 17 for a night out on the town.

Pharmacies

• Prescription Centre & Surgicals (1.3 miles)
• King Kullen (2.3 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (3.7 miles)
• Rite Aid (3.8 miles)
• Walgreens (3.9 miles)
• Echo Pharmacy (4.1 miles)

Restaurants

• McDonald's (2.3 miles)
• Popei's Clam Bar (2.6 miles)
• Inferno the Restaurant (4.3 miles)
• Chick-Fil-A (4.9 miles)
• McDonald's (4.9 miles)
• Taco Bell (5 miles)
• McDonald's (5.2 miles)

Transportation

• Suffolk Transportation Coram (2.4 miles)
• LIRR - Yaphank Station (5.2 miles)
• Bellport Railroad Station (8.1 miles)

Parks

• Heritage Park (3.7 miles)
• Selden Dog Park (4.5 miles)

Physicians

• Sound Neurology (3.8 miles)
• Long Island Limousine Association (4.4 miles)
• Port Jefferson Speech & Hearing (4.6 miles)
• Bab Radiology (5.4 miles)
• Timothy D Groth, MDPC (5.4 miles)
• OCLI Vision Port Jefferson (5.5 miles)
• Long Island Pediatric Ophthalmology (5.6 miles)

Cafes

• Starbucks (4.1 miles)
• Starbucks (4.9 miles)
• Brekky (7.5 miles)
• Starbucks (7.9 miles)
• Starbucks (8.1 miles)
• Student Activities Center (8.3 miles)

Hospitals

• John T Mather Memorial Hospital (5.6 miles)
• St Charles Hospital (6.2 miles)
• Long Island Community Hospital (7.6 miles)
• Main Lobby (7.8 miles)

Theaters

• Island 16 Cinema de Lux (6.9 miles)
• Regal Ronkonkoma (7.8 miles)
• AMC Stony Brook 17 (8.4 miles)