Glengariff Health Care Center

Pros

• The facility is clean, and the front desk gentleman, Mr. L, provides a positive first impression.
• Many family members praised the excellent physical and occupational therapy staff for their support and care.
• Some patients appreciated having meals served in the dining room rather than in their rooms, which contributed to a more social experience.
• A particular doctor was commended for keeping families informed about their loved ones’ health status after each visit.
• One review highlighted compassionate staff who showed genuine sorrow for a patient's passing, demonstrating empathy towards families during difficult times.
• Certain aides were recognized for their kindness and attentiveness to residents' needs despite the overall challenges within the facility.

Cons

• The facility displayed a complete lack of care, leading to severe health complications for residents.
• Family members experienced rude and unhelpful responses from staff when seeking information about their loved ones.
• Communication was extremely poor, with phone calls often going unanswered or resulting in being put on hold indefinitely.
• Many residents reported feeling ignored and neglected by the staff, which contributed to their physical and emotional deterioration.
• There were numerous accounts of inadequate medical attention and medication administration, putting patients' lives at risk.
• The food served was described as inedible, adding to the dissatisfaction with the overall care provided.
• Residents expressed fear of speaking up due to potential retaliation or lack of assistance from the staff.
• The administration was criticized for being unresponsive and failing to address serious concerns raised by family members regarding patient care.
• Bedsores were noted as a common issue, indicating neglectful treatment during rehabilitation stays.
• Overall, many reviews emphasized the facility's prioritization of profit over quality patient care and dignity for residents.

Review

The reviews of Glengariff Healthcare reveal a deeply concerning pattern of negligence, poor communication, and inadequate care that have left many families distraught over the treatment their loved ones received. Multiple reviewers share harrowing experiences detailing instances of medical neglect that led to serious health crises for patients who were supposed to be under close supervision. One account recounts how a resident was discovered unresponsive while staff members appeared indifferent, more focused on administrative tasks than attending to urgent patient needs. This alarming lack of oversight is echoed in other reviews where patients with controlled conditions, such as diabetes, were found in critical states due to unmonitored blood sugar levels.

Moreover, the atmosphere within Glengariff can often feel hostile and uncaring. Many family members lament the rudeness of the staff and their unwillingness to assist or communicate effectively about patient conditions. Complaints about being left on hold indefinitely when trying to reach care providers are rampant; families report feeling isolated and frustrated by an apparent void in communication. This contributes to a sense of helplessness that caregivers experience as they strive for answers regarding their loved ones' health statuses. The administration’s failure to return calls or respond promptly further exacerbates this issue, leaving families in distress without necessary information.

Dining experiences at Glengariff also draw significant criticism; multiple reviewers describe the food served as "inedible," "cold," and "stale." Patients often do not receive what they request from menus, leaving them hungry and dissatisfied with their meals. The lack of attention to dietary needs not only speaks to a failure in providing basic care but also affects residents’ overall well-being and satisfaction. Direct appeals for better meal quality seem unheard amid complaints about understaffing and low moral support amongst employees.

Reviewers express profound disappointment regarding the treatment of elderly patients, highlighting instances where older adults felt scared or powerless to voice their concerns about inadequate care for fear of retribution from staff members. Such an environment fosters distress among vulnerable populations who rely heavily on empathetic engagement from caregivers during their rehabilitation process. A recurrent theme is the assertion that if employees do not value the welfare of their charges or possess a genuine desire to work with seniors, they should reconsider their positions in such sensitive environments.

While some accounts acknowledge fleeting moments of warmth demonstrated by individual staff members—such as recreation aides who provide positive interactions—these instances starkly contrast the overarching narrative provided by numerous families expressing experiences filled with chaos, disrespect, and neglectful practices. One reviewer articulated that after repeated hospitalizations following stays at Glengariff due to alarming health deteriorations witnessed firsthand by family members, such sentiments of safety cannot be overlooked when determining suitable facilities for loved ones.

Despite occasional positive feedback about specific interactions or competent therapists providing physical and occupational support, these comments often feel like isolated bright spots amidst a sea of troubling allegations surrounding systemic issues at Glengariff. Families express grave concerns regarding operational protocols failing those who require consistent medical attention—a crucial aspect when caring for individuals recovering from illness or injury within long-term care settings. Overall, reviews paint a dire picture warning potential clients against entrusting this facility with the lives of cherished family members; emphasizing instead that alternatives should be sought out urgently before irreversible damages occur.

Parks

• Bailey Arboretum (2.7 miles)
• Rye Town Park (5.9 miles)
• Manor Park (6.2 miles)
• Great Captain Island (7 miles)
• Memorial Park (7.4 miles)
• Allenwood Park (7.5 miles)
• Bruce Park (9.6 miles)

Pharmacies

• CVS Pharmacy (3.3 miles)
• Rite Aid (4.4 miles)
• Walgreens (6.8 miles)
• CVS Pharmacy (6.9 miles)
• CVS Pharmacy (6.9 miles)
• CVS Pharmacy (7.2 miles)
• CVS Pharmacy (7.5 miles)

Restaurants

• Bar Frites (5 miles)
• Hendrick's Tavern (5.7 miles)
• Toku Modern Asian (6.3 miles)
• Bartaco (8.4 miles)
• Kneaded Bread (8.5 miles)
• Vincent's Clam Bar (9.6 miles)
• Chick-Fil-A (9.6 miles)

Hospitals

• St Francis Hospital (5.6 miles)
• Montefiore New Rochelle Hospital (8.2 miles)
• St Vincent's Hospital-Westchester (8.3 miles)
• Northeast Medical Group Family Medicine - Rye Brook (8.8 miles)
• Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (9.6 miles)
• Winthrop University Hospital New Life Center (9.7 miles)
• Winthrop University Hospital (9.8 miles)

Transportation

• LIRR - Manhasset Station (6.8 miles)
• Metro North - Harrison Train Station (7.1 miles)
• Metro North - Larchmont Train Station (7.3 miles)
• Metro North - Rye Train Station (7.6 miles)
• LIRR - Syosset Station (8.1 miles)
• Port Chester Train Station (8.4 miles)
• LIRR - Little Neck Station (9.2 miles)

Cafes

• Cafe Zeppieri (7.1 miles)
• State Of The Art Coffee (7.2 miles)
• Starbucks (8.1 miles)
• Mongo's Coffee (8.2 miles)
• Starbucks (8.3 miles)
• Starbucks (9.2 miles)
• Starbucks (9.8 miles)

Physicians

• North Shore Gastroenterology Associates PC (7.2 miles)
• Plainview Medical Group PC (8.1 miles)
• 2 Pro Health Plaza (9 miles)
• Westmed Medical Group (9.3 miles)
• ONS - Orthopaedic & Neurosurgery Specialists (9.6 miles)
• Winthrop Professional Building (9.7 miles)
• HSS Westchester (10.1 miles)

Theaters

• AMC Port Chester 14 (8.3 miles)
• Regal Westbury Imax & RPX (8.3 miles)
• AMC Roosevelt Field 8 (9.7 miles)
• AMC Bay Plaza Cinema 13 (9.9 miles)

Places of Worship

• Community Church of East Williston (8.5 miles)