Finger Lakes Health

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Finger Lakes Health

196-198 North Street, Geneva, NY 14456

For more information about senior living options: (844) 490-3973

2 from 1 review
Skilled Nursing Facility

Overall Review

Pros

  • pro The new facility within the Finger Lakes Health group offers a clean and respectful environment for residents.
  • pro Patients at the new facility are treated with dignity and kindness by the staff.
  • pro The family is grateful for the positive change in their mother's living situation after moving to a better facility.
  • pro The new facility demonstrates a commitment to improving patient care and overall cleanliness.
  • pro The experience at the new facility has significantly enhanced the family's peace of mind regarding their mother's well-being.

Cons

  • pro The Living Center South facility was not as clean as expected.
  • pro Residents, including their mother, reported unhappiness while living there.
  • pro Certain staff members talked down to patients, showing a lack of respect.
  • pro The overall environment did not meet the family’s standards for care and cleanliness.
  • pro There is a need for re-evaluation of the staff at Living Center South to remove those who do not genuinely care about the patients.

Review

The experience of families seeking care for their loved ones in assisted living facilities can significantly impact both the well-being of residents and the peace of mind of relatives. For one family, this journey took a notable turn while their mother was residing at Living Center South, part of the Finger Lakes Health group. Unfortunately, their time at this facility left much to be desired. The family noted several troubling aspects that they felt overshadowed any potential positives, leading them to ultimately seek a different environment.

Cleanliness is foundational in any healthcare facility and serves as a bellwether for overall care quality. The family voiced concerns regarding the cleanliness standards at Living Center South; they felt it fell short of what one would expect in such a crucial setting. A lack of proper sanitation not only compromises residents' health but also contributes to an atmosphere that may feel uninviting or distressing for both patients and families alike. This perceived neglect raised significant alarms about what other deficiencies might exist within the facility's operations and management priorities.

Moreover, the feelings that residents had during their stay are equally critical in evaluating an assisted living environment. According to the family's account, their mother was unhappy at Living Center South. This emotional discontent resonates profoundly, as happiness and mental well-being are essential components of quality life in any senior care setting. Understanding why she felt this way is pivotal; whether it stemmed from interactions with staff, activities provided, or overall engagement within the community could reveal deeper issues worth addressing.

Another striking concern highlighted by the family was related to staff conduct. They observed instances where certain employees talked down to patients—an unforgivable breach of respect and dignity that contradicts the core values expected from caregivers in such settings. Residents deserve compassion and understanding; anything less not only hinders patient morale but can lead to increased feelings of isolation or discomfort among those who are already vulnerable due to age or health conditions. Such behavior raises questions about staff training protocols and hiring practices within Living Center South.

Fortunately for this family, they were able to relocate their mother to another facility within the Finger Lakes Health group that provides a markedly improved atmosphere characterized by respectful treatment and higher cleanliness standards. This new environment has evidently restored some semblance of peace for both the resident and her family members—a crucial aspect that reinforces one's faith in healthcare services when finding suitable accommodations for elderly relatives.

In light of these experiences, there are widespread implications regarding how Living Center South should approach its operational practices moving forward. It is paramount for management to re-evaluate existing policies surrounding cleanliness, staff training, and overall patient interaction strategies. By focusing on removing "dead wood" among staff—those who fail to exhibit genuine care—and bringing in people who prioritize compassion toward residents' needs and maintain rigorous cleanliness standards, Living Center South could significantly improve its reputation and fulfill its obligation as a supportive environment for seniors requiring assistance.

In conclusion, while it's encouraging that alternative options are available within the same health group offering better conditions, it raises important questions about accountability across facilities like Living Center South. Continuous monitoring, consistent staff evaluation processes, along with enhanced hygiene protocols must be implemented urgently if they wish to align with modern caregiving expectations. The ultimate goal should remain clear: creating an environment where every resident feels safe, respected, valued—and most importantly—happy during their vulnerable years.

Features

Housing

  • 345 resident community capacity 345 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Finger Lakes Health in Geneva, NY is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

Our community features a beauty salon where residents can indulge in some pampering, as well as cable or satellite TV for their entertainment needs. We also offer community-operated transportation for easy access to nearby destinations, and a computer center for those who want to stay connected.

The dining room provides restaurant-style dining with delicious meals prepared by our talented culinary team. Residents can also enjoy our fitness room to stay active and maintain their physical health. The gaming room offers opportunities for socialization and fun, while the small library provides a quiet space for reading and relaxation.

Each residence is fully furnished with private bathrooms, ensuring privacy and convenience. Move-in coordination is available to assist residents in settling comfortably into their new homes. Outdoor spaces including gardens provide beautiful surroundings for residents to enjoy nature.

Wellness is a priority at Finger Lakes Health, which is why we offer 24-hour call systems and supervision for peace of mind. Our compassionate staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also provided to ensure proper administration.

Our community encourages mental wellness through specialized programs and supports individuals with special dietary restrictions such as diabetes diets or other dietary limitations.

Residents have access to transportation arrangements including non-medical trips as well as transportation to doctors' appointments. A wellness center is available on-site, along with Wi-Fi/high-speed internet throughout the community.

In addition to these amenities, our assisted living community offers an array of engaging activities such as concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.

Finger Lakes Health enjoys a convenient location near several cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals. This ensures that residents have easy access to a variety of services and entertainment options in the surrounding area.

At Finger Lakes Health, we are committed to providing a comfortable and enriching environment where residents can thrive and enjoy their retirement years.

Nearby Places of Interest

Hospitals

  • Geneva General Hospital (0 miles)
  • Finger Lakes Health Foundation (0 miles)
  • Geneva General Hospital (7.4 miles)
  • Lipson Cancer Institute (9.5 miles)
  • Clifton Springs Cardio Rehab (9.6 miles)
  • Newark Medical Center (12.7 miles)

Physicians

  • Finger Lakes Radiology (0 miles)
  • Geneva General Surgical Associates (0 miles)
  • Geneva General Cardiology Associates (0 miles)
  • Geneva General Dermatology (0.1 miles)
  • Geneva General Dermatology (0.1 miles)
  • Interlakes Orthopedics (0.2 miles)
  • Finger Lakes Allergy Clinic (0.9 miles)

Pharmacies

  • Henderson's Drug Store (0 miles)
  • North Street Pharmacy (0.1 miles)
  • Wegmans (1.2 miles)
  • Rite Aid (1.4 miles)
  • Walgreens (1.5 miles)
  • Walmart Pharmacy (2 miles)
  • Phelps Hometown Pharmacy (6.6 miles)

Restaurants

  • Torrey Park Grill (0.3 miles)
  • Long Pier Ice Cream & Rentals (0.6 miles)
  • Beef & Brew (0.6 miles)
  • FLX Table (0.7 miles)
  • The Pier House (0.8 miles)
  • Dana's Time Out (1.2 miles)
  • McDonald's (1.3 miles)

Cafes

  • Water St Cafe (0.7 miles)
  • Monaco's Coffee (0.9 miles)
  • Tim Hortons (1.5 miles)
  • Branch by Bellangelo (3.8 miles)
  • Cafe XIX (10.1 miles)

Parks

  • Seneca Lake State Park (2.2 miles)
  • Seneca Lake Park Playground (2.2 miles)
  • Women's Rights National Historical Park (9.8 miles)
  • Sampson State Park (10.5 miles)
  • Cayuga Lake State Park (12.1 miles)
  • Historic Erie Canal Lock E-56 (13.2 miles)

Places of Worship

  • First Presbyterian Church (6.7 miles)
  • New Hope Bible Church (8.3 miles)
  • First Baptist Church (9.4 miles)
  • Benton Methodist Church (11.7 miles)

Theaters

  • Canandaigua Theatres (13 miles)

Frequently Asked Questions

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