Finger Lakes Health in Geneva, NY
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196-198 North Street, Geneva, NY 14456
For more information about senior living options: (844) 490-3973
Emma is praised for outstanding service. Dr. Ronald Marino is described as the best doctor the reviewer has ever had. Dr. Marino explains everything in detail. He cares deeply about patients' health. He is very intelligent, and the care provided impressed the reviewer. The intake nurse and the staff who rescheduled the appointment were kind. The receptionist who arranged the ortho appointment was very helpful.
Finger Lakes Health is not careful about whom it hires. Dr. Reihaneh Derafsh delivered the lowest quality of care and did not listen to patients’ symptoms or concerns. Dr. Derafsh should be avoided at all costs, especially by young women. The doctor did not want to listen or help the patients. Living Center South was not clean and some staff members talked down to patients. The mammogram caused unnecessary pain and was described as torturous. The excess documents at the receptionist desk were despised. Living Center South needs re-evaluation and improvement; dead wood staff should be removed.Finger Lakes Health in Geneva is best suited for older adults who want a hospital-connected care network with accessible primary and internal medicine, and for families that prize responsive administrative support and clear physician explanations. The standout positive thread centers on Dr. Ronald Marino, whose thorough, patient-centered approach and willingness to explain medical issues in detail set a high standard for engagement. Intake and scheduling staff are frequently described as kind and helpful, and the system’s reception and coordination capabilities can streamline visits and follow-up appointments. For families prioritizing direct access to a physician who will sit with the patient, explain options, and coordinate next steps, this network delivers real value.
That said, a clear contingent should consider alternatives. The patient experience here is not uniform across clinicians, and several reviews highlight problematic encounters with doctors who did not listen or align with patient concerns. One clinician is characterized as a nightmare by a reviewer, underscoring variability in bedside manner and clinical practice within the same system. In addition, the environment surrounding the living component, the Living Center South facility, has drawn serious concerns about cleanliness and staff respect, with families reporting disrespectful interactions and a need for a higher standard of care. For families that require consistently compassionate, attentive staff and a consistently clean, respectful living environment, looking outside this specific network is prudent.
The core pros, accessible care within a hospital-backed system, strong primary care in the form of attentive physicians, and efficient administrative support, do partially offset the higher probability of mixed experiences with individual providers. When the top doctor in the network embodies clarity, attentiveness, and thorough explanations, it can dramatically improve the care trajectory, especially for complex or chronic conditions. The ability to reschedule with courtesy, and the willingness of reception staff to assist with referrals and additional appointments, reduces friction in navigating care. However, these advantages can be eroded when the same staff or physician pool fails to listen or to maintain the standard of regard that families expect, which has been noted in multiple reviews. The result is a care experience that can feel uneven, depending on who is on the roster for a given visit.
Decision factors for families hinge on two critical axes: the reliability of medical judgment and the quality of the living environment. If primary care continuity with responsive clinicians is the priority, Finger Lakes Health offers credible options, and the network’s internal medicine expertise can be a strong anchor for ongoing health management. Yet the negative reports about certain clinicians and the inconsistent patient experience dilute that strength. In parallel, the living setting matters deeply for those evaluating an assisted living or long-term care pathway. The negative impressions of cleanliness and staff attitudes at Living Center South are not minor irritants; they speak to daily quality of life and respect. The positive move of the reviewer to a nicer facility within the same group demonstrates that care quality can vary by site, and that location matters almost as much as brand.
Practical next steps tighten the decision to concrete actions. Before committing, prospective families should verify which physicians are currently active within the Finger Lakes Health network and specifically in the Geneva area, then request to meet multiple clinicians to gauge listening skills and communication style. Scheduling a tour should be paired with candid conversations about caregiver consistency, response times, and the process for addressing patient concerns when a chosen doctor is unavailable. For the living component, inspect the Living Center South environment or, if possible, visit alternative facilities within the Finger Lakes Health family that offer more consistent cleanliness and staff engagement. Talk to current residents and families about daily interactions, responsiveness, and the overall tone of care on both the medical and living sides.
In the end, Finger Lakes Health offers a legitimate, hospital-backed option with standout medical engagement in Dr. Marino and solid front-desk coordination. Those who prize direct physician access, clear explanations, and a responsive intake process may find this network a sound fit, at least on the medical side. However, the uneven clinician quality and the documented concerns about the living environment cannot be ignored. Families should weigh the importance of a consistently respectful, clean living setting alongside the desire for strong medical oversight. If either of those two pillars, consistent clinician attentiveness and a high standard of daily living care, are non-negotiable, it is wise to explore alternatives beyond this network and compare other independent and hospital-affiliated communities in and around the Finger Lakes region. Choosing a path that prioritizes reliable caregiver relationships and a consistently clean, respectful environment will yield the clearest long-term advantage.
345 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Finger Lakes Health in Geneva, NY is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Our community features a beauty salon where residents can indulge in some pampering, as well as cable or satellite TV for their entertainment needs. We also offer community-operated transportation for easy access to nearby destinations, and a computer center for those who want to stay connected.
The dining room provides restaurant-style dining with delicious meals prepared by our talented culinary team. Residents can also enjoy our fitness room to stay active and maintain their physical health. The gaming room offers opportunities for socialization and fun, while the small library provides a quiet space for reading and relaxation.
Each residence is fully furnished with private bathrooms, ensuring privacy and convenience. Move-in coordination is available to assist residents in settling comfortably into their new homes. Outdoor spaces including gardens provide beautiful surroundings for residents to enjoy nature.
Wellness is a priority at Finger Lakes Health, which is why we offer 24-hour call systems and supervision for peace of mind. Our compassionate staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also provided to ensure proper administration.
Our community encourages mental wellness through specialized programs and supports individuals with special dietary restrictions such as diabetes diets or other dietary limitations.
Residents have access to transportation arrangements including non-medical trips as well as transportation to doctors' appointments. A wellness center is available on-site, along with Wi-Fi/high-speed internet throughout the community.
In addition to these amenities, our assisted living community offers an array of engaging activities such as concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
Finger Lakes Health enjoys a convenient location near several cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals. This ensures that residents have easy access to a variety of services and entertainment options in the surrounding area.
At Finger Lakes Health, we are committed to providing a comfortable and enriching environment where residents can thrive and enjoy their retirement years.
Finger Lakes Health is located at 196-198 North Street, Geneva, NY 14456 in Yates County, New York
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