Rockaway Care Center

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Rockaway Care Center

353 Beach 48Th Street, Far Rockaway, NY 11691

For more information about senior living options: (844) 490-3973

2 from 1 review
Skilled Nursing Facility

Overall Review

Pros

  • pro The building at Rockaway Care Center is clean and well-maintained.
  • pro The staff demonstrates a lively environment with many residents actively engaging in their surroundings.
  • pro The community atmosphere provides opportunities for residents to interact with each other, fostering social connections.
  • pro The dedication of some staff members, like Alicia, reflects a commitment to supporting the residents' needs, even if communication could be improved.
  • pro The facility is located in an area that allows for easy access to visitors who want to bring joy, such as with flowers.

Cons

  • pro The meals are consistently five hours late for the residents.
  • pro Important incidents, such as a dropped phone, are not communicated in a timely manner.
  • pro The head of social work does not return calls promptly.
  • pro The receptionist exhibited rudeness by hanging up on the caller.
  • pro The building is disorganized, making it difficult to navigate.
  • pro Residents behave inappropriately and create an unsettling environment.
  • pro There was an attempted theft of personal items brought by visitors.
  • pro Staff members display a lack of courtesy towards the residents and their families.

Review

Concerns About Treatment at Rockaway Care Center: A Personal Account

Rockaway Care Center, which presents itself as a nursing home facility, has come under scrutiny due to the alarming experiences shared by families of residents. One particular case highlights a myriad of issues that raises concerns about the care and treatment of individuals residing there. The experience described portrays an environment that is not only disorganized but also lacking in basic compassion and respect for both residents and their family members.

The most pressing issue reported is the chronic delay in meal service, with meals often arriving five hours late. Such delays can significantly affect the health and well-being of residents who may already be vulnerable. Regular nourishment is crucial for maintaining the strength and recovery of individuals, particularly those who may have health challenges or are recovering from illness. It raises questions about whether the staff at Rockaway Care Center adequately manages time-sensitive necessities, such as feeding their residents on schedule.

Further exacerbating these concerns is a disturbing lack of communication regarding incidents affecting residents. In one instance, a resident's phone was accidentally dropped in water, yet it took two months for family members to be informed about this unfortunate event. Timely communication between staff and families is essential in ensuring that loved ones are cared for properly and any mishaps are addressed immediately. The failure to convey important information suggests either negligence or systemic flaws within the center’s operational protocols.

Attempts to reach out to staff members have proven frustrating as well. After leaving a message for Alicia, head of social work at the facility, no response was received despite expectations for timely follow-up. The situation worsened when direct calls were met with rudeness from reception staff; one instance even involved a receptionist hanging up during a conversation—behavior that indicates an alarming level of disrespect toward concerned family members trying to advocate for their loved ones.

Upon visiting Rockaway Care Center, initial impressions included cleanliness; however, this quickly dissipated upon observing disorganization within the facility itself. The entrance area was chaotic with clients in wheelchairs bumping into visitors—a clear sign of inadequate spatial management or insufficient staffing to assist residents effectively. This kind of disarray can create an uncomfortable atmosphere not just for visitors but also detracts from residents’ dignity and safety.

Moreover, reports indicate that some behaviors observed amongst certain residents seem more indicative of psychiatric distress than typical nursing home activity. Seeing individuals talking to themselves or addressing walls raises questions about how well mental health needs are being monitored—or if they are even being acknowledged—within what is marketed as a nursing care setting instead of a more holistic approach needed for comprehensive resident support.

Overall, the concerns outlined reflect broader systemic issues within Rockaway Care Center that need urgent attention—from poor meal management to inadequate communication practices and disrespectful interactions with both residents and their families. These factors combined contribute to an environment where families may feel compelled to question whether their loved ones are receiving care that prioritizes dignity, respect, and basic human rights in what should be a safe space aimed at fostering healing and comfort during difficult times.

Features

Housing

  • 228 resident community capacity 228 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • John F Kennedy International (3 miles away) John F Kennedy International (3 miles away)
  • LaGuardia (14 miles away) LaGuardia (14 miles away)
  • Newark International (21 miles away) Newark International (21 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Rockaway Care Center is an assisted living community located in Far Rockaway, NY. Our facility offers a wide range of amenities and care services to ensure that our residents have everything they need to live comfortably.

For our residents' convenience, we provide a beauty salon where they can pamper themselves and feel their best. We also offer cable or satellite TV in each room to keep residents entertained and connected to the outside world. Additionally, we have community-operated transportation services available for our residents' ease of travel.

Our computer center allows residents to stay connected with loved ones through email and social media, while our Wi-Fi/high-speed internet access ensures that they can easily access information online. Our dining room offers restaurant-style dining with special dietary restrictions taken into consideration, ensuring that all residents receive nutritious meals prepared and served on-site.

To encourage physical activity and well-being, we have a fitness room equipped with exercise equipment. For relaxation and entertainment, residents can enjoy our gaming room or spend time in the garden or outdoor space. Our small library provides a quiet place for reading and reflection.

Housekeeping services are provided to maintain cleanliness and tidiness throughout the facility. Each resident has a private bathroom for their comfort and privacy. Move-in coordination is offered to assist new residents in settling into their new home seamlessly.

We understand the importance of easy access to healthcare facilities; therefore, transportation arrangements are made for non-medical purposes as well as transportation to doctors' appointments.

In terms of care services, our staff is available around the clock through our 24-hour call system for any assistance required by our residents. We provide 24-hour supervision for their safety and peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by our trained caregivers.

Residents with diabetes or special dietary restrictions receive personalized meal plans tailored to their needs. Our staff manages medication administration according to prescribed schedules. We also offer mental wellness programs to support the emotional well-being of our residents.

Our community is vibrant and social, with concierge services available for any assistance needed. Fitness programs and scheduled daily activities cater to various interests and help keep our residents engaged. Planned day trips and resident-run activities create opportunities for exploration and camaraderie.

Within close proximity to Rockaway Care Center, there are five pharmacies, two restaurants, and 21 transportation options. Additionally, a place of worship is nearby for those who wish to maintain their spiritual practices.

Overall, Rockaway Care Center provides a comfortable, supportive, and engaging environment for assisted living residents. We strive to meet their individual needs while fostering a sense of community and overall well-being.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (1.3 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (2.6 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (4.4 miles)
  • CVS Pharmacy (5.6 miles)
  • CVS Pharmacy (6 miles)

Transportation

  • Delta SkyClub & SkyDeck (3 miles)
  • JFK Runways (3.1 miles)
  • JFK Apron (3.1 miles)
  • Concourse B (3.2 miles)
  • John F. Kennedy International Airport (JFK) (3.2 miles)
  • Terminal 2 (3.2 miles)
  • Virgin Atlantic Clubhouse Lounge (3.3 miles)

Restaurants

  • Air France Lounge (3.4 miles)
  • Bobby Van's Steakhouse (3.7 miles)
  • Jordans Lobster Farm (6.5 miles)
  • Sugar Bowl (7.5 miles)
  • White Castle (7.9 miles)
  • Sonny's Canal House (9.9 miles)
  • Paul's Daughter (10.6 miles)

Places of Worship

  • Congregation Sons of Israel (4.5 miles)
  • St Luke's Episcopal Church (8.9 miles)

Cafes

  • Starbucks (6.6 miles)

Physicians

  • Orlin & Cohen Orthopedic Group (6.9 miles)
  • South Nassau Communities Hospital (8.7 miles)
  • Prohealth Baldwin Harbour Pediatrics (9.4 miles)
  • Long Island Pediatrics (9.4 miles)

Parks

  • Oceanside Park (8.2 miles)
  • Forest Park (8.3 miles)
  • Hempstead Lake State Park (9.2 miles)
  • Cunningham Park (9.4 miles)
  • Alley Pond Park (10.2 miles)

Hospitals

  • Kaur Rupinder P Do South Nassau Family Medicine Oceanside (8.7 miles)
  • Kings County Hospital Center (9.6 miles)

Theaters

  • AMC Fresh Meadows 7 (10.1 miles)

Frequently Asked Questions

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