Ontario Center For Rehabilitation And Healthcare in Canandaigua, NY
SaveInformation last verified:
3062 County Complex Drive, Canandaigua, NY 14424
For more information about senior living options: (844) 490-3973
The staff at Ontario Center are quiet professionals who work diligently to meet residents' medical needs. The facility is clean and well maintained, with staff who are understanding and go above and beyond to assist families. Families feel their loved ones are safe and well cared for, and the facility is well run. The atmosphere is warm and family-like, with nurses who take good care of residents and a devoted staff. The care provided by the staff is exemplary, and they respond quickly to residents' needs. Ontario Center utilizes technology to transform care delivery and improve patient outcomes. The staff genuinely care about every resident, giving families confidence that their loved ones are cared for. Many residents and families have had very good experiences and would recommend the facility.
They describe the facility as somewhere you should not send loved ones due to persistent neglect and inattention. They cite chronic understaffing and overcapacity that lead to inadequate patient care. They recount an elderly man arriving for rehab, falling in the bathroom, and not being found for an hour and a half. They say the facility is filthy, with urine odors, dirty rooms, and beds not properly maintained. They accuse the staff of being unresponsive or distracted by phones, with delays in or failures of follow-up. They report residents being left wet or not changed for long periods and not given adequate access to water. They describe elder abuse and rough handling, including bruises, rough treatment, and poor hygiene. They label the place as the worst nursing home ever and advise against recommending it, citing dehydration and poor incident reporting. They claim management failures and poor adherence to COVID protocols, contributing to unsafe conditions.Ontario Center For Rehabilitation And Healthcare in Canandaigua is best suited for seniors who are pursuing short-term rehabilitation with a clear mobility or functional goal and for families prepared to be highly engaged in daily oversight. The strongest draw is the rehab program itself: skilled therapists and a genuinely caring subset of staff can deliver meaningful progress in therapy, helping residents regain strength and independence when a hospital stay ends. For families, this means a facility where diligent PT/OT effort and a warm, patient-facing team can make a tangible difference in recovery timelines. In short, the place works best for people who can actively participate in the plan of care, monitor daily needs, and push for timely updates and adjustments as therapy progresses.
Those weighing alternatives should consider that this community is not uniformly reliable for continuous, high-touch daily care, especially for residents with complex needs or cognitive impairment. A substantial portion of the reviews describe extensive understaffing, inconsistent attention, and lapses in basic daily care such as hygiene, timely assistance, and safety. For a loved one who requires 24/7 nursing supervision, meticulous wound management, constant monitoring, or whom family members cannot visit frequently to verify conditions, other facilities may offer more dependable staffing and more predictable care routines. Families with high care expectations should be cautious and compare state inspections, staff turnover, and real-time observations across shifts before committing.
The practical calculus is that the rehab upside can partially offset the most serious drawbacks, but it does not erase them. On the pro side, dedicated therapists and many nursing staff members have earned high marks for competence, compassion, and the ability to mobilize progress in therapy. The atmosphere in some wings or units can feel welcoming and family-oriented, with activity programming that keeps residents engaged and socially connected. Yet these gains contend with a chorus of cautions: chronic understaffing, frequent complaints about meal quality and timing, and reports of residents left waiting for assistance or not properly cleaned after routine care. In an environment where rehabilitation is a bright spot, the safety and consistency of daily living care remain the decisive gaps.
Cleanliness and basic care reliability emerge as the central deal-breakers for most families. Several reviews describe rooms and bathrooms left in less-than-clean condition, odors, and beds or bedding not attended to promptly. Instances of delayed calls for help, limited responsiveness from aides or nurses, and scenes of residents being left uncomfortable or unsupervised recur across accounts. The most troubling narratives involve falls, inadequate wound care, and communication breakdowns with families about what happened and what is being done. Even when the therapy staff shines, these systemic care lapses tend to undercut trust and raise questions about overall safety, especially for immobile residents or those with incontinence, requiring frequent assistance.
From a decision-making standpoint, prospective residents should probe concrete assurances before move-in. Ask about nurse-to-resident ratios by shift, the specific wound and continence care teams, and the process for escalating concerns to administration. Visit during multiple times of day and on weekends to observe staffing patterns, meal service, cleanliness, and whether aides respond promptly to call bells. Inquire about room assignments and potential roommate turnover, since frequent moves can destabilize recovery after a hospital stay. Finally, insist on a clear, written plan of care with measurable goals, regular updates for families, and a transparent path for addressing any red flags that surface during the stay.
The verdict: Ontario Center For Rehabilitation And Healthcare presents a mixed, even contradictory picture. It can deliver meaningful rehabilitation outcomes when therapy teams are engaged and attentive, and when the environment allows for compassionate interactions with residents and families. However, the persistent themes of understaffing, inconsistent daily care, and cleanliness concerns cannot be ignored, and they threaten safety and overall well-being for residents who rely on steady, attentive support. Families must weigh the likelihood of solid rehab progress against the risk of routine care gaps and the volatility that comes with staffing shortages. If choosing this community, plan to be an active, almost daily advocate, insisting on accountability, timely communication, and careful monitoring of both therapy milestones and everyday care tasks. For those who cannot commit to that level of involvement or who require steady, high-touch nursing care, it is prudent to explore other options that prioritize consistent staffing and rigorous, transparent bedside care.
98 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Ontario Center for Rehabilitation and Healthcare in Canandaigua, NY is a well-appointed assisted living community that offers a range of amenities and care services to meet the needs of its residents. This community ensures that residents have access to all the comforts and conveniences they need to live a fulfilling and independent lifestyle.
Amenities include a beauty salon, where residents can pamper themselves and enhance their appearance. The availability of cable or satellite TV allows residents to stay entertained and connected with the outside world. Community-operated transportation is provided, offering convenient mobility for outings and appointments.
For those who enjoy staying connected digitally, there is a computer center equipped with Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining, ensuring that residents can enjoy delicious meals prepared by professional chefs. Special dietary restrictions can also be accommodated.
The Ontario Center for Rehabilitation and Healthcare provides various recreational spaces such as a fitness room, gaming room, small library, and outdoor garden area. These spaces encourage physical activity, social interaction, relaxation, and leisure pursuits.
To ensure a hassle-free transition into the community, move-in coordination services are offered. Housekeeping services maintain cleanliness and tidiness within each resident's fully furnished living space. Private bathrooms provide convenience and privacy.
Residents' wellness is prioritized through the provision of mental wellness programs, wellness centers, and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to help residents stay on track with their healthcare regimen.
Transportation arrangements are made both for non-medical purposes as well as transportation to doctors' appointments. Additionally, nearby amenities include two cafes for social gatherings or outings with friends or family members. There are also parks for outdoor excursions.
With 15 physicians nearby along with six pharmacies, medical care is easily accessible. In case of emergencies or specialized treatments, seven hospitals are located in close proximity to the community.
Overall, the Ontario Center for Rehabilitation and Healthcare in Canandaigua, NY provides a comfortable, supportive, and engaging environment, offering a range of amenities and care services to cater to the diverse needs of its residents.
Ontario Center For Rehabilitation And Healthcare is located at 3062 County Complex Drive, Canandaigua, NY 14424 in Ontario County, New York
Ontario Center For Rehabilitation And Healthcare on seniors.fyi includes 5 photos including images showing physical therapy, rehabilitation, assistance, healthcare, bedroom, decor, interior, wall art, and more.
Ontario Center
Canandaigua, NY
Strong rehab program with friendly, attentive staff and engaging activities.
Clark Manor House
Canandaigua, NY
Caring staff with a nurturing environment, beautiful grounds, engaging activities, and a pet-friendly policy.
99 Gorham Street Residence
Canandaigua, NY
Excellent access to nearby amenities and healthcare in a vibrant neighborhood.
Eighty Parrish Street Apts
Canandaigua, NY
Close to a variety of amenities and medical resources (cafes, parks, pharmacies, physicians, restaurants, theater, hospitals).
Wilcox Lane Apartments
Canandaigua, NY
Convenient location with extensive nearby amenities and healthcare options.
Elm Manor Nursing And Rehabilitation Center
Canandaigua, NY
Comprehensive care with restaurant-style dining and outdoor spaces.
Ferris Hills at West Lake
Canandaigua, NY
Spacious two-bedroom, two-bath apartments with shuttle service and a broad range of on-site activities.
Quail Summit
Canandaigua, NY
Caring staff in a clean, modern environment with engaging on-site activities.
Horizons at Canandaigua Senior Living
Canandaigua, NY
Friendly, responsive staff in a clean, social community (resident cat).
Nurturing Our Loved Ones: A Daughter's Journey in Caring for Her Mother
Please provide the content you'd like summarized.
Nurturing Our Elders: Linda's Journey of Supporting Her Mother
Linda's caregiving journey for her elderly mother, Joan, is marked by deep love and challenges as she navigates health changes, emotional support, and practical arrangements while learning to prioritize self-care and utilize community resources. Their evolving relationship highlights resilience and the universal themes of empathy and preparedness in caregiver experiences.
A Comprehensive Exploration of Common Misunderstandings about Powers of Attorney
The article clarifies common misconceptions about Powers of Attorney (POA), highlighting the necessity of the principal's consent, the limitations on an agent's authority, and the importance of mental capacity when signing. It also distinguishes between various types of POAs, addresses concerns about potential abuse, and emphasizes the need for legal consultation to ensure valid and up-to-date documents.
Interior
Outdoors
Building
Healthcare
Rehabilitation
