Humboldt House Rehabilitation And Nursing Center in Buffalo, NY
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64 Hager Street, Buffalo, NY 14208
For more information about senior living options: (844) 490-3973
The social workers and CNAs provided substantial help and care. The staff are friendly, kind, and genuinely caring. The check-in desk offered kind and courteous assistance, and the floor staff were friendly. The physical therapy department is excellent and the staff are dedicated to residents’ improvement. Humboldt House has created a new, improved atmosphere with administration and staff committed to a safe, healthy, and enjoyable environment. Front desk staff are extremely friendly and welcoming. The food quality has improved and is enjoyed by residents.
The facility is dirty, understaffed, and neglectful toward residents. Elevators are a mess, with a strong urine smell, and resident rooms are not cleaned properly. The place should be shut down due to neglect and poor care. Staff often respond slowly to call lights, delaying assistance. The food is disgusting and often served cold. There is a bed bug and mouse infestation. Medications are withheld or delayed, and residents are not given adequate medical attention. Belongings have been stolen from residents.Humboldt House Rehabilitation and Nursing Center is best suited for families seeking strong therapy and social-work support for a loved one who will benefit from hands-on rehabilitation, daily encouragement, and ongoing personal contact with staff. The facility can work for residents who want an active rehab environment, where the therapy department and social workers are frequently praised for motivating progress and coordinating care. It suits those willing to engage actively with administration and front-line staff to navigate a care plan, because the most consistent praise centers on specific caregivers and therapy teams who show up with genuine concern.
Those who should consider alternatives are families prioritizing a pristine physical environment, consistently reliable staffing, and meticulous daily care. Several reviews highlight persistent cleanliness issues, strong odors, and maintenance problems that recur across floors. Medication delays, uneven attention to call lights, and reports of understaffing at peak times raise concerns for families who cannot tolerate frequent gaps in oversight. End-of-life care, long-term safety, and predictable daily routines appear uneven enough that many would prefer a facility with a more uniform track record in cleanliness, infection control, and responsive service.
The strongest positives at Humboldt House center on the people delivering care. The therapy team earns frequent accolades for encouraging, sometimes transforming, patients to engage in movement and activity. Social workers and nurses are commonly cited as approachable, communicative, and able to mobilize resources when a family member needs help navigating the system. Front-desk staff and concierges are repeatedly described as welcoming when things are going smoothly, while dedicated aides and some therapists provide meaningful moments of connection that residents remember well. In scenarios where administration has embraced accountability and problem-solving, families report noticeable improvements in coordination and resident comfort.
Yet the array of shortcomings cannot be dismissed. The most persistent concerns involve staffing levels and reliability, with many reviewers alleging long waits for assistance, inconsistent medication handling, and insufficient supervision that leaves vulnerable residents at risk. Cleanliness and maintenance emerge as recurrent alarms, stale odors, infrequent housekeeping, and dated, worn surroundings on multiple floors. Some reviews recount serious safety lapses, such as falls or delays in urgent care, and there are credible reports of mismanagement or neglect that understandably frighten families considering placement. The overall experience is highly variable: a resident may thrive in one wing or with one shift, while another encounter can feel chaotic or inadequate.
To make a well-informed decision, families should press for specifics before placement. Ask for the floor-by-floor staffing ratios and night-shift coverage, and request recent summaries of infection-control, housekeeping, and preventive-maintenance activities. Seek a detailed outline of the rehabilitation plan, daily schedules, and a clear escalation path when concerns arise. Insist on meeting with the social-work team and the primary nursing staff assigned to the prospective loved one, and inquire about the process for handling medications, bowel and bladder care, and fall prevention. If possible, observe a therapy session and tour multiple floors at different times to gauge consistency in care and environment. Finally, verify current leadership and recent changes; a transition to new administration can dramatically shift the daily experience.
Bottom line: Humboldt House is a viable option for rehab-focused residents whose families are ready to invest time in advocacy and communication and who can tolerate a highly variable environment. The facility appears to offer real value in therapy and social-work engagement, with caregivers who occasionally shine and create meaningful progress. However, the constellation of ongoing cleanliness, staffing, and safety concerns, coupled with anecdotes of inconsistent care, makes this a high-stakes choice. For families unable to accept recurring maintenance gaps, unpredictable responsiveness, or pervasive odors, alternatives with steadier staffing, stronger housekeeping, and consistently positive safety records are advisable. In the Buffalo area, those prioritizing reliability and a safer daily experience should look beyond Humboldt House, while those who can partner closely with a conscientious therapy-focused team may still find it a workable, if imperfect, option.
173 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Buffalo Niagara International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Humboldt House Rehabilitation And Nursing Center in Buffalo, NY offers a wide range of amenities and care services to create a comfortable and supportive environment for residents. The community features a beauty salon, allowing residents to maintain their personal grooming needs without having to leave the premises. Residents can enjoy their favorite television programs with the cable or satellite TV provided in each room.
For transportation needs, Humboldt House offers community-operated transportation as well as assistance with arranging non-medical transportation and doctors' appointments. The computer center allows residents to stay connected with loved ones through email or social media.
Meals are served in a dining room setting, offering restaurant-style dining for residents to enjoy delicious meals prepared by the staff. Special dietary restrictions are accommodated, including diabetes diets. The small library provides a tranquil space for reading and relaxation.
Residents can engage in physical activities in the fitness room, ensuring they maintain an active lifestyle. They can also participate in various planned daily activities and resident-run activities organized by the community.
The surrounding area offers plenty of options for entertainment and convenience. With cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals nearby, residents have easy access to various services and recreational venues.
Overall, Humboldt House Rehabilitation And Nursing Center provides comprehensive care services such as assistance with daily living activities, bathing, dressing, transfers, medication management, meal preparation and service. They also provide support for mental wellness through their mental wellness program.
With its numerous amenities and convenient location near essential facilities and services, Humboldt House Rehabilitation And Nursing Center ensures that its residents have all their needs met while enjoying a comfortable and enriching assisted living experience.
Humboldt House Rehabilitation And Nursing Center is located at 64 Hager Street, Buffalo, NY 14208 in Erie County, New York
Humboldt House Rehabilitation And Nursing Center on seniors.fyi includes 5 photos including images showing interior, office, parking, landscaping, conference room, computers, windows, building, and more.
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