Humboldt House Rehabilitation And Nursing Center in Buffalo, NY

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Humboldt House Rehabilitation And Nursing Center in Buffalo, NY

64 Hager Street, Buffalo, NY 14208

For more information about senior living options: (844) 490-3973

3 from 111 reviews
5 stars
40
4 stars
19
3 stars
2
2 stars
3
1 stars
47

Skilled Nursing Facility

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    Overall Review of Humboldt House Rehabilitation And Nursing Center

    Pros

    • pro The staff at the check-in desk were kind and courteous, and the floor staff were friendly.
    • pro The staff were very helpful and caring.
    • pro Caregivers bathe residents and tend to their needs with 24-hour care, comforting families.
    • pro The staff were helpful when assisting visitors and helped them reach the second floor.
    • pro The visit was wonderful and the staff were nice and friendly.
    • pro The staff were exceptional, with compassion and support; maintenance helped make the rooms cozy.
    • pro The social workers, physical therapists, nurses, and other staff were kind and hardworking, keeping residents safe and improving.
    • pro The staff are wonderful and do a great job.
    • pro The experiences have been pleasant and visitors feel comfortable being there.
    • pro Front desk staff are extremely friendly and welcoming.
    • pro The staff are kind and helpful; the PT department receives special honors.
    • pro Humboldt House has created a new, improved atmosphere with a new administration and staff committed to a safe, healthy, and fun environment.
    • pro The nurses care deeply for the patients.

    Cons

    • pro The facility is described as the worst place the reviewer has ever visited, being dirty, understaffed, and uncaring.
    • pro The front desk receptionist is described as ignorant.
    • pro Elevators are a mess, with a strong urine smell; resident rooms are not cleaned properly and floors are sticky.
    • pro The place is described as the most disgusting medical facility the reviewer has stepped foot in, with alleged patient neglect and long waits for help.
    • pro The staff are accused of stealing a resident's clothing, and the place should be checked on and shut down.
    • pro The place smells like urine and poop, and nurses respond to call bells very slowly.
    • pro The rooms are outdated and dirty, with infestations; the food is cold and service is late.

    Review

    Humboldt House Rehabilitation and Nursing Center in Buffalo is best suited for families prioritizing real, hands-on caregiving and robust rehabilitative therapy over a pristine, showroom-like setting. It serves seniors who need short- or medium-term rehab plus daily support and value staff who know residents by name, can provide encouragement in therapy, and maintain ongoing communication with families. Those who expect flawless cleanliness, modern infrastructure, and flawless operational systems may want to consider alternatives. The facility can be a good fit for a caregiver-driven dynamic where the human touch and therapeutic engagement carry the day, even if some physical elements lag.

    The strongest positives come from the people who work there. The therapy department earns frequent praise for motivation, consistency, and outcomes; physical and occupational therapy teams are repeatedly cited as a major reason residents improve and stay engaged. Front-desk and floor staff are celebrated for warmth, responsiveness, and a willingness to work with families to navigate schedules and care plans. Social workers and the concierge are highlighted as reliable connectors, helping families coordinate transitions and utilize services. When the care team is on its game, Humboldt House feels like a place where residents can regain strength and feel seen, with the staff offering genuine encouragement.

    Yet the bright spots often collide with serious ongoing concerns. Dozens of reviews describe ongoing issues with cleanliness, odors, and outdated infrastructure; some accounts report beds, rooms, and bathrooms that feel neglected or poorly maintained. Understaffing permeates many narratives, leading to delayed responses to call bells, infrequent assistance with daily activities, and inconsistent attention to medications. Food quality ranges from acceptable to troubling, and multiple families recount cold meals or irregular dining service. The contrast between compassionate bedside care by some aides and the broader operational frustrations creates a mixed, sometimes alarming, picture of everyday life in the building.

    Administrative and facility-management dynamics color the overall experience. A number of reviews credit a recent administration with legitimate attempts to problem-solve, improve communication, and raise care standards. Still, there is a loud drumbeat of critique directed at ownership and funding decisions, including accusations that a for-profit ownership structure has not invested sufficiently in the building. The result is a facility that can feel improved on some days and frankly neglected on others, with families sometimes forced to advocate aggressively to secure basic needs. The tension between approachable front-line staff and higher-level management gives a precarious sense of consistency.

    For families weighing alternatives, it matters to separate the idealized from the real. If the priority is a calm, relationship-oriented rehab setting where staff are consistently kind, responsive, and supportive in therapy and daily routines, Humboldt House can deliver; but if the priority is an unassailable standard of cleanliness, flawless upkeep, and rigorous, uniformly high safety practices, another option is warranted. Prospective residents should expect to see evidence of strong therapy services alongside variably reliable housekeeping, maintenance, and administrative responsiveness. A firsthand tour, specific floor-by-floor observations, and conversations with multiple staff members - especially the administration - are essential before deciding.

    In the end, Humboldt House represents a pragmatic choice: it can genuinely empower recovery and comfort when the care team is functioning at its best, yet it remains at risk of under-resourcing and inconsistent execution in non-clinical areas. The decision hinges on whether the family can tolerate, and actively manage, the gaps that exist alongside clear strengths in therapy, compassion, and personal attention. For those who can anchor care with vigilant involvement and clear expectations, Humboldt House remains a viable option worth a careful, in-person evaluation.

    Features

    Housing

    • 173 resident community capacity 173 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Buffalo Niagara International (6 miles away) Buffalo Niagara International (6 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Humboldt House Rehabilitation And Nursing Center in Buffalo, NY offers a wide range of amenities and care services to create a comfortable and supportive environment for residents. The community features a beauty salon, allowing residents to maintain their personal grooming needs without having to leave the premises. Residents can enjoy their favorite television programs with the cable or satellite TV provided in each room.

    For transportation needs, Humboldt House offers community-operated transportation as well as assistance with arranging non-medical transportation and doctors' appointments. The computer center allows residents to stay connected with loved ones through email or social media.

    Meals are served in a dining room setting, offering restaurant-style dining for residents to enjoy delicious meals prepared by the staff. Special dietary restrictions are accommodated, including diabetes diets. The small library provides a tranquil space for reading and relaxation.

    Residents can engage in physical activities in the fitness room, ensuring they maintain an active lifestyle. They can also participate in various planned daily activities and resident-run activities organized by the community.

    The surrounding area offers plenty of options for entertainment and convenience. With cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals nearby, residents have easy access to various services and recreational venues.

    Overall, Humboldt House Rehabilitation And Nursing Center provides comprehensive care services such as assistance with daily living activities, bathing, dressing, transfers, medication management, meal preparation and service. They also provide support for mental wellness through their mental wellness program.

    With its numerous amenities and convenient location near essential facilities and services, Humboldt House Rehabilitation And Nursing Center ensures that its residents have all their needs met while enjoying a comfortable and enriching assisted living experience.

    Nearby Places of Interest

    Hospitals

    • Erie County Medical Center (0.9 miles)
    • John R Oishei Children's Hospital (1.7 miles)
    • Roswell Park Cancer Institute (1.8 miles)
    • Mercy Hospital Operating Room (5.4 miles)

    Physicians

    • 50 Gate Circle (1.1 miles)
    • Ross Eye Institute (1.5 miles)
    • Jericho Road Community Health Center (2.3 miles)
    • The Evergreen Exchange (2.6 miles)
    • Urban Family Practice (2.6 miles)
    • Primary Care Of WNY Primary Care Of Western New York Kenmore (2.9 miles)
    • Kenmore Family Medicine (4.1 miles)

    Pharmacies

    • Rite Aid (1.3 miles)
    • Rite Aid (1.7 miles)
    • Walgreens (1.9 miles)
    • Walgreens (1.9 miles)
    • CVS Pharmacy (2 miles)
    • Rite Aid (2.4 miles)
    • Top's Markets (2.4 miles)

    Restaurants

    • Jack Rabbit (1.5 miles)
    • Anchor Bar (1.6 miles)
    • The Foundry Lounge (2.3 miles)
    • Betty's Restaurant (2.3 miles)
    • Club Marcella (2.4 miles)
    • Big Ditch Brewing Company (2.6 miles)
    • Sinatra's Restaurant (2.6 miles)

    Cafes

    • Tim Hortons (2 miles)
    • Wegmans Food Markets (2.1 miles)
    • Starbucks (2.7 miles)
    • Tim Hortons (3.7 miles)
    • Tim Hortons (4.6 miles)
    • Starbucks (5.5 miles)
    • Panera Bread (5.6 miles)

    Places of Worship

    • Saint John Gualbert Catholic Church & Diocesan Shrine (2.9 miles)

    Parks

    • Delaware Park Marcy Casino (3 miles)
    • Wilkeson Pointe (3.8 miles)
    • South Long Park (5.5 miles)

    Theaters

    • Regal Walden Galleria 4Dx & RPX (4.4 miles)
    • AMC Maple Ridge 8 (5.4 miles)

    Frequently Asked Questions

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