Buena Vida Continuing Care & Rehab Center

Pros

• The staff at Buena Vida demonstrates attentiveness and caring from the moment visitors walk in until they leave.
• The facility is well-maintained and impressively clean, offering a welcoming environment for residents.
• Many reviewers found the staff to be knowledgeable and responsive, providing excellent care to their loved ones.
• Residents have opportunities to engage in activities, enhancing their rehabilitation experience.
• Families feel reassured by the quick communication from staff regarding any incidents or updates related to their loved ones.
• Some residents have adapted well and express comfort in their new living situation, enjoying interactions with other residents and caregivers.

Cons

• The facility had staff who displayed unprofessional behavior and low job performance, leading to inadequate care for residents.
• Housekeeping performed poorly and expressed dissatisfaction with their wages, affecting cleanliness standards.
• A resident cried out in pain for help, but the staff ignored her or made her clear food from her own mouth.
• Communication was severely lacking, as family members were often told that patients were sleeping and couldn't be reached by phone.
• There were concerns about a messy environment due to ongoing construction and inadequate safety measures, such as security not wearing masks.
• One reviewer reported a distressing incident where a nurse hit their father during his stay at the facility.
• Personal belongings of residents disappeared without explanation, causing frustration for family members trying to resolve issues.

Review

Buena Vida Center has garnered a range of opinions from family members regarding the quality of care and overall experience provided to their loved ones. Many individuals have expressed satisfaction with the rehabilitation services, highlighting the attentiveness and dedication of the staff. For instance, one reviewer noted that their family member received good care during their stay, stating it is a “great rehabilitation center in the community.” The positive experiences often reflected an impression of cleanliness and organization within the facility, which contributed to a general sense of comfort for residents and their families.

However, contrasting accounts reveal troubling issues faced by some residents. One review described a situation where a resident fell in the middle of the night, leading to significant distress for both him and his family members who struggled to communicate with evening staff. This particular reviewer highlighted difficulties reaching staff during off-hours and reported that while daytime personnel were responsive, night-time aides seemed less attentive. There were grievances about staff professionalism as well; complaints pointed towards unresponsive nurses and inadequate housekeeping practices. These concerns paint a troubling picture for families hoping for 24/7 care.

Family members also expressed concerns regarding communication with staff throughout their loved ones' stays. For example, one individual lamented not being able to reach anyone on the telephone for two days despite urgent concerns about their mother’s missing clothing. Another review indicated frustrations over limited communication when attempting to contact a father recovering from hospital discharge due to stage 4 cancer. Relatives reported being assured that proper rehabilitation would take place only to later find out he was mostly confined to his room without adequate engagement or conversation allowed between them.

The physical environment at Buena Vida also drew mixed reviews due to ongoing construction work at certain times during various stays. Some family members were unable to see anything beyond the secured entrance area due to COVID-19 restrictions; others observed disarray caused by renovations yet noted cleanliness remained evident from external appearances. Reports indicate that while outdoor areas appeared limited or underdeveloped in terms of accessibility for residents, interior arrangements such as furniture placement received high praise for attractiveness.

Despite these prevailing criticisms, there remain glowing endorsements from several individuals who have had positive encounters at Buena Vida Center. Reviewers frequently emphasized the caring nature of staff members who demonstrated extensive knowledge in handling residents’ needs effectively—indicating that many caregivers genuinely cared about patient welfare alongside practical execution of care plans focused on rehabilitation activities designed specifically for each resident’s comfort level.

Overall, families are split in their evaluations regarding Buena Vida Center's ability to provide quality care consistently across all shifts and scenarios faced within its facilities. Though many expressed gratitude towards dedicated employees making efforts during challenging times amid COVID-19 restrictions or other operational hurdles encountered along the way—an undeniable need exists for improvement regarding communication protocols, timely responses from nighttime staffers—and consistent oversight ensuring every resident receives dignified attention necessary throughout differing circumstances surrounding their health conditions within this caregiving environment.

Pharmacies

• Walgreens (0.4 miles)
• Walgreens (0.6 miles)
• CVS Pharmacy (0.9 miles)
• Rite Aid (1 miles)
• Duane Reade (1.3 miles)
• Rite Aid (1.3 miles)
• Walgreens (1.6 miles)

Transportation

• MTA Subway - Jefferson St (0.7 miles)
• MTA Subway - Myrtle/Wyckoff Ave (0.8 miles)
• MTA Subway - Metropolitan Ave (1.7 miles)
• MTA - Broadway Junction Subway Station (1.8 miles)
• MTA Subway - Franklin Avenue-Medgar Evers College (2.4 miles)
• MTA Subway - 7th Ave (2.7 miles)
• MTA Subway - Grand Army Plaza (2.7 miles)

Parks

• Herbert Von King Park (1.1 miles)
• McCarren Park (2 miles)
• East River State Park (2.4 miles)
• Domino Park (2.4 miles)
• Bushwick Inlet Park (2.5 miles)
• Fort Greene Park (2.5 miles)
• East River Park (2.8 miles)

Cafes

• The West (1.6 miles)
• East One Coffee Roasters (3.8 miles)

Restaurants

• Kimbap Lab (2.2 miles)
• Subway - 334 Grand St (3.6 miles)
• Katz's Deli (3.6 miles)
• Pier 17 (3.9 miles)
• Daily Provisions (4.2 miles)

Hospitals

• Kings County Hospital Center (2.9 miles)
• NewYork-Presbyterian Brooklyn Methodist Hospital (3.4 miles)
• VA Medical Center (3.8 miles)
• Bellevue Hospital Center (3.9 miles)

Theaters

• Alamo Drafthouse Downtown Brooklyn (3 miles)
• AMC Kips Bay 15 (4.1 miles)