The Grand Rehabilitation And Nursing At Batavia
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257 State Street, Batavia, NY 14020
For more information about senior living options: (844) 490-3973
At The Grand Rehabilitation And Nursing At Batavia, the monthly costs for accommodations are notably competitive within both Genesee County and the broader context of New York state. The facility offers private and semi-private rooms at a consistent rate of $3,200 per month, aligning perfectly with the county average. This pricing stands in stark contrast to the state averages, which are significantly higher at $5,159 for private rooms and $4,389 for semi-private options. Thus, residents at The Grand benefit from high-quality care in a well-regarded facility while enjoying substantial savings compared to other nursing homes throughout New York.
| Floor plans | The Grand Rehabilitation And Nursing At Batavia | Genesee County | New York |
|---|---|---|---|
| Private | $3,200 | $3,200 | $5,159 |
| Semi-Private | $3,200 | $3,200 | $4,389 |
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The Grand Rehabilitation & Nursing at Batavia has very caring staff who work hard to keep residents safe and mobile. Social workers and CNAs are always willing to answer questions. The Grand has been described as an excellent facility with caring and considerate staff, earning five-star praise. There are great nurses and CNAs, and the driver is consistently great with residents, ensuring safety and treating them like family. Residents seem happy with the activity programs. The staff are friendly, knowledgeable, and truly love their job, delivering quality, compassionate care. The facility is described as very clean, observant, and highly recommended by reviewers.
They describe the Grand Rehabilitation & Nursing at Batavia as a terrible nursing home with absent owners and an administrator who previously faced immediate jeopardy sanctions at other facilities. They report losing their loved ones' belongings and question why clothing, a DVD player, and DVDs cannot be found. They blame staff for medical mismanagement (e.g., blood sugar not controlled) leading to hospital transfers and for contributing to COVID infection. They allege the facility is dirty, old, and run-down, severely understaffed, with urine odor, double-bed rooms, unattended alarms, and residents not checked on or helped. They claim the site's marketing is misleading (no chef-quality food or hotel-like experience) and that call bells are ignored, residents aren't assisted with dressing or eating, and meals are inconsistently provided. They point to safety and dignity concerns (rooms packed with equipment, clutter and hazards, a wheelchair incident causing injury, and repeated loss of belongings). They note rude and dismissive staff, with occasional exceptions (e.g., a housekeeper they praise), and say some employees are pressured to remove negative reviews. They recount a severe case where a 97-year-old relative was inadequately cared for and died after staying there, with formal state complaints filed. They urge state involvement, investigation, or shutdown of the facility. They mention the termination of a well-liked driver (Jose) and express strong disappointment.Reviews of The Grand Rehabilitation & Nursing at Batavia present a striking and wide-ranging spectrum of experiences, painting a picture of a facility that some families feel is compassionate and well-run, while many others describe it as chaotic, neglected, and dangerously understaffed. What emerges from the narratives is not a single verdict, but a pattern of competing perceptions about the quality of care, the safety of the environment, and the reliability of the staff.
On the positive side, several reviewers sing the praises of specific people and programs. Families repeatedly highlight the kindness and attentiveness of the staff, from social workers to CNAs, who are described as willing to answer questions and to go the extra mile to keep residents safe and mobile. One reviewer notes that the driver Jose treated their mother like family and that Jose's care stood out as exemplary, and another mentions a singer who performs regularly and helps create a lively, engaging atmosphere for residents. A number of comments emphasize that the facility is clean, that staff are observant, and that the overall environment feels caring and respectful. A common thread among these favorable accounts is a sense of trust in the people who show up day-to-day and a belief that, when functioning well, the Grand provides compassionate and dedicated care. A few reviewers even recommend the facility outright, calling the staff five-star and acknowledging the hard work of those who make caregiving their mission.
Yet the overwhelmingly loud counter-narrative describes persistent, serious problems that some families feel undermine the intent of rehabilitation and routine nursing care. The most recurrent themes center on understaffing and burnout: alarms going off with insufficient response, residents left in bed or unable to get help in a timely manner, and families feeling compelled to step in to bathe, dress, or feed their loved ones because staff are unavailable or indifferent. Several reviews describe dirty conditions, strong odors, and clutter or disorganization in rooms and hallways; some families report that beds are shared in ways that feel unsafe, that clothing and personal belongings routinely go missing, and that there is a troubling gap between what is promised online and what is experienced in person. The sense conveyed by these accounts is that the facility's advertised strengths - hospitality-oriented amenities, "chef-quality" food, and a hotel-like experience - do not match the lived reality for many residents.
A subset of reviews centers on specific episodes of neglect or harm, including one particularly grave account in which a grandmother allegedly received inadequate care during a short stay, leading to dehydration, infection concerns, a mix-up with rooms, physical injuries, and, ultimately, death. The reviewer describes a cascade of problems: rushed or rude interactions with nurses, lack of bathing and personal care, rooms crowded with equipment, repeated delays in basic needs, and a failure to protect a vulnerable patient. This account goes further to claim deliberate resistance to accountability, including complaints filed with the state. While it is only one individual narrative among many, it underscores a fear among families that lapses in care can escalate into serious harm, and it highlights the intense frustration that can arise when families feel unheard.
Other comments oscillate between praise and warning, reflecting a facility that can feel very different depending on the shift, the particular staff member on duty, or the specific unit a resident is assigned to. Some reviewers point to a mix of staff qualities - "many outstanding staff," contrasted with quieter employees who "do the most" but may be less visible or less engaged at times. This variability seems to color overall impressions: a resident or family can have a deeply positive experience one day and a negative one another, depending on who is present and how well the team coordinates around rehabilitation, daily living activities, and safety needs.
Several entries touch on structural concerns as well, including criticism of the building's condition, ongoing maintenance issues like potholes and visible wear, and questions about administrative leadership. A few reviewers question the integrity of marketing and claim that certain promises do not align with residents' realities, prompting calls for state involvement or oversight. The tension between hopeful, appreciative notes about compassionate caregivers and urgent, caringly worded critiques about safety and cleanliness reveals a facility at a crossroads, where the daily human interactions of caregiving meet the larger questions of infrastructure, staffing, and governance.
In sum, the body of feedback paints a facility capable of delivering genuine warmth, personal attention, and meaningful activities in some shifts and for some residents, while simultaneously struggling with critical deficits in staffing, cleanliness, responsiveness, and accountability in others. Families that speak glowingly of specific caregivers and programmatic strengths provide a hopeful counterpoint to those who describe hazardous conditions, lost belongings, and neglected basic needs. What remains clear is that experiences at The Grand Rehabilitation & Nursing at Batavia vary widely and are highly dependent on day-to-day realities on the ground, urging prospective families to conduct thorough visits, ask pointed questions about staffing, safety protocols, and incident reporting, and seek current state and regulatory insights before making decisions.
62 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Grand Rehabilitation And Nursing At Batavia in Batavia, NY is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
For residents looking to maintain their beauty routines, there is a beauty salon on-site. They can also enjoy their favorite TV shows with cable or satellite TV in their private rooms. The community provides transportation for various needs, whether for daily activities or doctor's appointments.
Residents can stay connected with family and friends through the computer center and Wi-Fi/high-speed internet access. Meals are served in a beautiful dining room with restaurant-style dining, accommodating special dietary restrictions if necessary.
To keep residents active and entertained, there is a fitness room and gaming room available. Outdoor spaces like the garden offer a serene environment for relaxation. For those who prefer quieter activities, there is a small library where they can enjoy reading.
The care services provided include 24-hour call system and supervision to ensure the safety of all residents. Assistance with daily activities such as bathing, dressing, and transfers is available as needed. Medication management and meal preparation are also provided by trained staff members. A mental wellness program is in place to promote emotional well-being.
The community offers various activities to keep residents engaged and socializing with one another, including fitness programs, planned day trips, and resident-run activities. There are also scheduled daily activities organized for the enjoyment of all.
Additionally, The Grand Rehabilitation And Nursing At Batavia benefits from its convenient location near numerous amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals.
In summary, this assisted living community aims to provide comfortable accommodations along with comprehensive care services and an array of amenities to enhance the quality of life for its residents in Batavia, NY.
At The Grand Rehabilitation And Nursing At Batavia, the monthly costs for accommodations are notably competitive within both Genesee County and the broader context of New York state. The facility offers private and semi-private rooms at a consistent rate of $3,200 per month, aligning perfectly with the county average. This pricing stands in stark contrast to the state averages, which are significantly higher at $5,159 for private rooms and $4,389 for semi-private options. Thus, residents at The Grand benefit from high-quality care in a well-regarded facility while enjoying substantial savings compared to other nursing homes throughout New York.
The Grand Rehabilitation And Nursing At Batavia is located at 257 State Street, Batavia, NY 14020 in Genesee County, New York
The Grand Rehabilitation And Nursing At Batavia on seniors.fyi includes 11 photos including images showing landscaping, outdoors, outdoor, healthcare, dining, decor, grass, bedroom, and more.
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Interior
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Trees
Landscaping
Outdoor
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Healthcare
Coffee Station
