The Rio At Las Estancias in Albuquerque, NM
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3620 Las Estancias Drive Sw, Albuquerque, NM 87105
For more information about senior living options: (844) 490-3973
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Ocariz is an amazing nurse who brings a red-carpet welcome and makes families feel at home. She is truly dedicated and an amazing nurse with a warm, caring personality. Lucy and Yolanda provided exceptional care for patients at the facility. The Rio at Las Estancias is highly recommended for accommodation, food, and care, with top-notch nurses. Sybill is an excellent CNA, kind and sweet to patients. Debbie at the front desk is pleasant and goes above and beyond in service. The therapy programs are well-regarded and the nursing staff do a superb job. The facility is clean and well maintained, with staff who are caring and competent. The staff consistently go above and beyond, making families feel supported. Whitney Hart is an exceptional nurse who treats patients with kindness and attentiveness. Chanelle is a compassionate CNA who goes the extra mile to ensure residents are comfortable. The therapy team is among the best, and the overall care is top-tier.
The front desk staff were rude and unhelpful, especially Debbie. The care staff were described as rude, belligerent, and condescending. The facility left a dead body in a room for hours. The culture was described as profit-driven, with residents neglected. The facility was warned against; people were told not to send loved ones there. Communication and calling to check on loved ones were frequently poor. Night and weekend care was inadequate; patients were not attended to. Medications were not administered correctly and meals were sometimes not provided or were inedible. There were reports of safety lapses, such as oxygen being turned off and equipment mishandled.The Rio at Las Estancias is best suited for seniors who enter the facility with a primary need for skilled nursing and post-acute rehabilitation, where a strong therapy program and attentive bedside care can drive meaningful recovery. Families pursuing short- to mid-term rehab after surgery or hospitalization will find therapists who push progress and nurses who consistently explain care, while the environment - clean, well-kept rooms, and a dining experience that many residents praise - helps restore morale. The consistently described warmth from front-line caregivers, plus reliable transportation to medical appointments, makes the facility feel approachable and resident-centered for those focused on reclaiming independence.
Those who may want to consider alternatives are residents with long-term dementia care requirements or those who demand unwavering administrative reliability. A segment of reviews highlights frustrations with the front desk, inconsistent communication, and occasional lapses in routine management. For families that need a facility where office staff and admissions operate like clockwork, or where concerns are resolved with predictability and immediacy, this is a place to scrutinize closely. Also worth noting are reports about laundry and some days when service gaps appeared in non-clinical areas; if seamless daily logistics are non-negotiable, an alternative should be weighed.
On balance, the strongest pros - exceptional therapy teams, compassionate nursing and aides, and a consistently clean, welcoming setting - often offset the main drawbacks. Families repeatedly praise therapists for driving functional gains and commend nurses and CNAs who extend genuine care and patient advocacy. The food program earns frequent praise for quality and variety, and private rooms with thoughtful amenities support dignity during recovery. These strengths create a reliable platform for rehab-driven goals, helping residents regain strength, balance, and confidence so they can return home or transition to a less acute setting.
Residents also benefit from a culture that many describe as caring and professional, with amenities that enhance daily life, such as on-site dining culture, transportation to appointments, and a mood that leans toward positivity. Yet, the facility's strengths coexist with cautions: several families report administrative bottlenecks, inconsistent call-back times, and concerns about how front-line staff are deployed during peak periods. While many caregivers are noted for going above and beyond, the experience can feel uneven when office communications falter or when staffing gaps appear in nonclinical tasks like laundry or reception.
For families evaluating placement, practical due-diligence matters. Request to meet the therapy leadership and observe a therapy session, confirm PT/OT availability on weekends if needed, and review the care plan with the primary nurse or case manager. Ask for a single point of contact for updates, and verify the process for call-backs and family inquiries. Inspect the laundry workflow and confirm timelines for missing items. Clarify medication management procedures, especially if complex regimens are involved. Finally, tour multiple floors and speak with current residents and families about day-to-day responsiveness and safety concerns to form a grounded sense of how reliably care is delivered.
Bottom line: The Rio at Las Estancias stands out as a rehab-forward, treatment-focused community with many dedicated nurses, therapists, and support staff who regularly earn praise for care quality and compassion. For families prioritizing robust therapy, clean surroundings, and a humane, encouraging atmosphere, this facility deserves serious consideration. The caveat is the variability in administrative responsiveness and certain operational gaps that can color the daily experience. If those nonclinical touchpoints are acceptable risks, the positives often translate into tangible recovery gains. If not, exploring alternatives with steadier front-desk coordination and more consistent nonclinical service may be warranted, including other New Mexico SNFs or, where appropriate, in-home support options.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Albuquerque International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Rio At Las Estancias is a vibrant assisted living community located in Albuquerque, NM. It offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Amenities at The Rio At Las Estancias include a beauty salon where residents can receive haircuts, styling, and other grooming services. Residents can enjoy their favorite shows and movies with cable or satellite TV in their fully furnished apartments. The community provides convenient transportation through its community-operated transportation service, which arranges transportation for non-medical purposes as well as to doctors' appointments.
For those who like to stay connected, there is a computer center with Wi-Fi/high-speed internet access available. The fitness room allows residents to maintain an active lifestyle and stay fit. There are also gaming and small library rooms for entertainment and relaxation. Outdoor spaces such as gardens provide opportunities for residents to enjoy fresh air and nature.
Residents at The Rio At Las Estancias can savor delicious meals in the dining room with restaurant-style dining. Special dietary restrictions are taken into consideration when preparing meals, including diabetes diets. Housekeeping services ensure that apartments are clean and tidy, while move-in coordination assists new residents in settling into their new home smoothly.
Care services provided include assistance with activities of daily living such as bathing, dressing, transfers, and medication management. A 24-hour call system ensures that help is always available when needed. Mental wellness programs aim at promoting emotional well-being among residents.
The community offers a variety of activities for residents to engage in throughout the day. Concierge services are available to assist with any needs or requests. Fitness programs help keep residents active, while planned day trips provide an opportunity for exploration and adventure. Residents can also participate in resident-run activities and scheduled daily activities organized by the community.
The Rio At Las Estancias benefits from its location near several pharmacies, physicians' offices, and restaurants, providing easy access to healthcare services and dining options.
Overall, The Rio At Las Estancias is a welcoming assisted living community that offers a comfortable and enriching environment for its residents, with numerous amenities and care services to support their needs.
The Rio At Las Estancias is located at 3620 Las Estancias Drive Sw, Albuquerque, NM 87105 in Valencia County, New Mexico
The Rio At Las Estancias on seniors.fyi includes 10 photos including images showing interior, dining, bedroom, bathroom, salon, building, lights, library, and more.
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Interior
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Building
Bedroom
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Seating Area
Bathroom
Exercise Equipment
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