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The Rio At Las Estancias in Albuquerque, NM

The Rio At Las Estancias is a nursing home community in Albuquerque, NM.

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The Rio At Las Estancias in Albuquerque, NM

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  • Interior

    A modern library interior with tables and bookshelves.

  • Decor

    Reception area at The Rio featuring a welcoming desk and decorative elements.

  • Building

    A well-lit building exterior at night with clear signage.

  • Bedroom

    A well-lit hospital room with a bed, chair, and attached bathroom.

  • Dining

    A spacious and elegantly decorated dining area with tables set for guests.

  • Seating Area

    A cozy cafe interior with comfortable seating and a well-lit counter area.

  • Bathroom

    A hospital room with a patient bed, curtain, and TV.

  • Exercise Equipment

    Interior view of a physical therapy center with exercise equipment and a pumpkin decoration.

  • Salon

    An empty hair salon setup with a styling chair, mirror, and hair dryer.

  • Parking

    A modern building with a sign reading 'The Rio.'

3620 Las Estancias Drive Sw, Albuquerque, NM 87105

For more information about senior living options: (866) 208-4318

3.6 from 109 reviews
5 stars
63
4 stars
4
3 stars
6
2 stars
4
1 stars
32

Overall Review of The Rio At Las Estancias

common 24 reviews mention this

Staff care and responsiveness stand out

Residents and families consistently describe caring, attentive staff.

Across reviews, people point to staff who are welcoming, kind, and invested in day-to-day care, including nurses, CNAs, and therapists. Several comments also describe staff responsiveness and follow-through when families ask questions or when conditions change. A smaller set of reviews is less positive, describing issues getting help quickly or feeling ignored, including concerns about communication at the front desk and difficulty reaching staff by phone.

differentiator 12 reviews mention this

Therapy teams get frequent praise

The therapy program is repeatedly described as a major strength.

Many reviews highlight skilled therapy—especially PT and OT—as supportive and effective for recovery after hospital stays. Several people specifically praise therapists and therapy teams for getting patients moving and helping them regain strength. There are also a few complaints tied to timing and coverage, including concerns about therapy starting slowly after transfer and coverage during weekends or insurance-related interruptions.

common 11 reviews mention this

Facility cleanliness is repeatedly noted

Multiple reviews mention a clean, well-kept environment.

Cleanliness comes up often, with reviews describing the building as spotless, well maintained, and rooms/Common areas kept clean. Some families connect the clean environment with better overall comfort during short-term stays. A few reviews focus more on other care failures (like missed items or neglect) without centering cleanliness, while one review mentions problems like missing clothing through laundry.

caveat 6 reviews mention this

Dining works well, but diabetes disappoints

Food quality is praised, but diabetic meals don’t always match needs.

Several residents and families describe the food and dining experience positively, and the community offers restaurant-style dining along with dietary accommodations listed for diabetes and special dietary restrictions. At the same time, multiple reviews describe diabetes-related problems, including meals that residents felt were too high in sugar/carbs and trays that did not arrive as the correct diabetic option. One review also describes the situation as frustrating when requested menu items were not consistently provided.

  • A spacious and elegantly decorated dining area with tables set for guests.
  • A cozy cafe interior with comfortable seating and a well-lit counter area.
caveat 8 reviews mention this

Medication and safety concerns appear

Some reviews raise serious concerns about medication handling.

While many families describe good overall care, a recurring negative theme involves medication management and medication-related decisions near discharge. Reviews include concerns such as medication not provided as expected during discharge timing and medication being handled in ways families did not agree with. Other reviews go further, describing fear about safety and attention to basic care needs, including reports of missed nursing checks and difficulties ensuring prescribed assistance is provided.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Albuquerque International (6 miles away) Albuquerque International (6 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Twisters (1.5 miles)
  • Taco Bell (1.9 miles)
  • Bob's Burgers (1.9 miles)
  • El Moreno (2.3 miles)
  • Golden Pride BBQ Chicken & Ribs (4.7 miles)
  • Burger King (5.2 miles)
  • Chick-Fil-A (5.4 miles)

Physicians

  • Perinatal Associates of New Mexico (2 miles)
  • Abq Health Partners (3.3 miles)
  • First Choice Community Healthcare (5.3 miles)
  • Medicine At Downtown (5.4 miles)
  • Medic Buddy (5.9 miles)
  • Center for Reproductive Medicine of New Mexico (6.3 miles)
  • PMG Pediatric Surgery (6.3 miles)

Pharmacies

  • Walgreens (2.6 miles)
  • Price Rite Groc.Whse (3.2 miles)
  • Lovelace Pharmacy (3.3 miles)
  • Walgreens (4.4 miles)
  • Albuquerque City Drug (5.7 miles)
  • Walgreens (5.9 miles)
  • Walgreens (6.5 miles)

Transportation

  • Amazing Car Rental Albuquerque (5.2 miles)
  • Amtrak & Greyhound Station (5.8 miles)
  • Concourse B, ABQ (5.8 miles)
  • United Airlines Ticket Counter (5.8 miles)
  • Security Checkpoint (5.8 miles)
  • TSA Checkpoint - Albuquerque International Sunport (5.9 miles)
  • Alvarado Transportation Center (5.9 miles)

Cafes

  • Starbucks (5.3 miles)
  • Dutch Bros Coffee (5.3 miles)
  • Starbucks (6.4 miles)
  • Starbucks (6.4 miles)
  • Olympia Cafe (6.8 miles)
  • Satellite Coffee (6.8 miles)
  • Michael Thomas Coffee (7.2 miles)

Hospitals

  • UNM Hospital Hope Building (5.8 miles)
  • Comadre A Comadre (5.9 miles)
  • Presbyterian (6.3 miles)
  • Lovelace Medical Center - Downtown (6.3 miles)
  • Heart Hospital of New Mexico (6.5 miles)
  • Carrie Tingley Childrens Hospital (7.2 miles)
  • UNM Cancer Reseach and Treatment Center (7.2 miles)

Places of Worship

  • Saint George Greek Orthodox Church (6 miles)
  • Faith Chapel (8.2 miles)

Parks

  • Roosevelt Park (6.2 miles)
  • Hyder Park (6.9 miles)
  • Graves Park (7.1 miles)
  • Eunice Kaloch Park (7.7 miles)

Frequently Asked Questions

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