Los Amigos Care Ctr

Pros

• The place is great.
• The staff are amazing.
• People thank Los Amigos for its kindness and generosity.
• The staff are friendly.
• The facility is clean and has beautiful decor.

Cons

• The reviewer characterizes the agency as horrible.
• They have not had the same consultant for more than a year over four years.
• They are not informed when their consultant changes.
• They must start over with a new consultant, delaying requests.
• There is a lack of consistency in support.
• The inconsistency causes frustration for both participants and providers.

Review

Los Amigos inspires a wide range of reactions from those who encounter it in different contexts. For some, it feels like a beacon of support and care, a place people speak about with warmth after hearing stories from friends, colleagues, or clients who have family members receiving assistance through the agency. The praise centers on the sense that Los Amigos is a place that people want others to know about, a reputation carried by personal referrals and the impression that the staff genuinely wants to help. In conversations where people share their experiences, the sentiments lean toward gratitude and confidence that there is meaningful, compassionate work happening behind the scenes.

Many voices emphasize the human side of the operation. The staff are frequently described as amazing, with comments that highlight kindness, attentiveness, and generosity. The recurring nod is toward the people who work there - those who show up, listen, and try to make a positive difference in someone's daily life. In these accounts, the quality of the people involved is what elevates the overall experience, and there is a sense that the agency's heart is in the right place. A few speakers even go so far as to thank Los Amigos for the kindness and generosity they've encountered, underscoring a feeling that the organization values people and their families.

Alongside the praise, there is a stark, pointed critique that cannot be ignored. One reviewer launches straight into a blunt assessment: "Horrible agency!" This person has been with the agency for four years and notes a persistent problem: the same consultant has never been consistently assigned, with only one exception. The frustration grows from not being given the courtesy of notice when a consultant changes. The consequence, as described, is having to start over with a new consultant and facing longer waits for requests. The critique centers on a lack of consistency that disrupts processes, creates friction, and slows down the care or support that participants and providers rely on daily.

That sense of disruption is paired with a clear impact: no steady continuity translates into repeated onboarding, miscommunications, and delays. The reviewer emphasizes that changes are not signaled appropriately, leaving participants to navigate new faces, new expectations, and the need to re-educate the new consultant about ongoing needs and preferences. The result is a painful ripple effect across the care ecosystem, where both participants and providers feel the strain of inefficiency and disorganization. The underlying message is that reliability and predictability matter greatly in this line of work, and when they're missing, the experience deteriorates quickly.

Yet even amid the criticism, there is a note of warmth about the place itself and the energy of the people who work there. A separate line of the conversation returns to more positive terrain: the staff are friendly, the environment is welcoming, and the space is described as clean and beautifully decorated. It's a reminder that the physical and interpersonal atmosphere can be a counterbalance to operational shortcomings. For those who interact with Los Amigos in person, the impression of a well-kept facility and courteous teammates contributes to a sense that the agency is capable of delivering a positive experience, at least on the surface.

Taken together, these voices reveal a complex portrait of Los Amigos. On the one hand, the organization earns praise for its compassionate staff and the warmth that comes from people who clearly care about the families they serve. On the other hand, there is a compelling critique about consistency, communication, and continuity of care that leaves some participants feeling undervalued or underserved. The contrasts illustrate how a single agency can be both a source of genuine support and a source of significant frustration, depending on which facet of the experience you encounter.

For anyone considering Los Amigos, the message is nuanced. The warmth and generosity your stories describe are very real, and the environment can feel inviting and respectful. But it's also important to probe how the agency handles ongoing assignments, how changes are communicated, and how responsive they are to requests when a consultant changes. Speaking with current clients about their experiences, asking about policy on continuity, and clarifying expectations up front can help balance the balance between the heartfelt care you might receive and the operational stability you'll need to rely on in the long term.

This part of Albuquerque, New Mexico, offers a convenient and diverse range of amenities for senior living. With various restaurants such as Twisters, Bob's Burgers, and El Moreno nearby, residents can enjoy a variety of dining options. Additionally, there are reputable physicians and pharmacies within close proximity, including Abq Health Partners and Lovelace Pharmacy. Transportation options are also easily accessible with car rental services and the Amtrak & Greyhound Station nearby. For leisure activities, there are cafes like Starbucks and Olympia Cafe as well as parks such as Roosevelt Park and Eunice Kaloch Park for relaxation or outdoor activities. With hospitals like UNM Hospital Hope Building and Presbyterian within reach, seniors can have peace of mind knowing that healthcare facilities are readily available. Lastly, places of worship like Saint George Greek Orthodox Church and Highland Baptist Church offer spiritual support for those seeking a sense of community in the area.

Restaurants

• Twisters (1.7 miles)
• Taco Bell (2.1 miles)
• Bob's Burgers (2.2 miles)
• El Moreno (2.9 miles)
• Panda Express (4.1 miles)
• Burger King (4.5 miles)
• Chick-Fil-A (4.6 miles)

Physicians

• Abq Health Partners (2.1 miles)
• Perinatal Associates of New Mexico (2.2 miles)
• Medic Buddy (4.8 miles)
• First Choice Community Healthcare (5.2 miles)
• Medicine At Downtown (5.8 miles)
• Center for Reproductive Medicine of New Mexico (6 miles)
• PMG Pediatric Surgery (6.1 miles)

Pharmacies

• Lovelace Pharmacy (2.1 miles)
• Price Rite Groc.Whse (4 miles)
• Walgreens (5.1 miles)
• Albuquerque City Drug (6 miles)
• Walgreens (6.3 miles)
• Lovelace Health System (6.3 miles)
• Walgreens (6.5 miles)

Transportation

• Amazing Car Rental Albuquerque (3.7 miles)
• Concourse B, ABQ (4.4 miles)
• Security Checkpoint (4.5 miles)
• TSA Checkpoint - Albuquerque International Sunport (4.5 miles)
• United Airlines Ticket Counter (4.5 miles)
• Amtrak & Greyhound Station (5.9 miles)
• Alvarado Transportation Center (6 miles)

Cafes

• Starbucks (4.6 miles)
• Olympia Cafe (6.3 miles)
• Satellite Coffee (6.3 miles)
• Michael Thomas Coffee (6.5 miles)
• Starbucks (6.6 miles)
• Dutch Bros Coffee (7.2 miles)
• Humble Coffee Company (7.3 miles)

Hospitals

• UNM Hospital Hope Building (5.4 miles)
• Presbyterian (6 miles)
• Raymond G. Murphy Va Medical Center (6.2 miles)
• Gibson Medical Center (6.3 miles)
• Lovelace Medical Center - Downtown (6.3 miles)
• Heart Hospital of New Mexico (6.5 miles)
• Comadre A Comadre (6.7 miles)

Parks

• Roosevelt Park (5.8 miles)
• Hyder Park (5.9 miles)
• Eunice Kaloch Park (6.3 miles)
• New Mexico Veterans Memorial (7 miles)
• Graves Park (7.7 miles)

Places of Worship

• Saint George Greek Orthodox Church (5.9 miles)
• Highland Baptist Church (7.1 miles)