Bear Canyon Rehabilitation Center

Pros

• The staff at Bear Canyon Rehabilitation Center is described as good and decent, demonstrating care for their residents.
• The facility provides various activities that promote interaction among residents, including crocheting and knitting sessions.
• The clerical staff at the center is noted to be very nice, friendly, and helpful.
• The center has adequate facilities and gets things done effectively during admissions.
• There are communal spaces where residents can gather and socialize comfortably.

Cons

• A family member has experienced neglect and inadequate care over the course of three years at the facility.
• Residents are bathed only once a week, indicating poor hygiene standards.
• The food quality is terrible, often served cold and resembling frozen meals.
• Essential medical equipment needed for patients frequently goes missing.
• The cleanliness of rooms, walls, and bathrooms is substandard and gross.
• Short-term residents may face expensive costs if they need to stay longer than initially planned.
• Bedding is not changed as often as necessary, contributing to poor living conditions.
• One reviewer feels their uncle's health actually declined during his stay, resulting in decreased mobility.
• Although the staff is friendly, there is a perception that they are overwhelmed and unable to provide adequate attention to residents' needs.

Review

The reviews of Bear Canyon Rehabilitation Center present a complex and multifaceted picture of the facility, revealing a range of experiences from various families. On one hand, there are commendations for the staff’s friendliness and their overall interaction with residents, as well as acknowledgment that the center can adequately address certain medical needs. On the other hand, significant concerns arise regarding resident care, cleanliness, nutrition, and the effectiveness of therapeutic services.

One family member shared a positive experience at Bear Canyon Rehabilitation Center, emphasizing that they recommend the facility to others due to its great staff and medical support. There was a clear appreciation for how the medical team addressed patient needs competently and effectively. This sentiment highlights an important aspect of care — having knowledgeable staff who can provide appropriate support to residents. However, this positive view contrasts sharply with another family member's account, which described experiences of neglect over a three-year period for their loved one. They expressed deep dissatisfaction with fundamental aspects of care including bathing frequency — only once a week — and substandard food quality. Cold meals were reported along with sugary drinks like Kool-Aid instead of more nutritious options. Such discrepancies create confusion for prospective residents or their families trying to decide on suitable facilities.

In terms of cleanliness and hygiene within Bear Canyon Rehabilitation Center, reviews paint an unflattering picture where rooms were reported as not being clean enough. One reviewer specifically noted filthy walls and bathrooms that prompted concern over overall sanitation standards in the facility. Cleanliness is paramount in rehabilitation settings; it directly impacts both resident health outcomes and psychological well-being. The lack of attention to cleaning these areas indicates potential systemic issues that could undermine patient care.

Another point raised was about staffing levels and their adequacy concerning resident needs. While some reviewers praised staff interaction as friendly and supportive, others voiced concern about whether staff members were overwhelmed during busy times or had sufficient time to dedicate attention to each individual resident’s therapy needs. A family member noted that although clerical staff were friendly and helpful, the effectiveness of physical therapy seemed lacking during their uncle's stay; despite initial mobility upon admission, his condition worsened significantly by discharge—rendering him almost wheelchair-bound.

Nutritional aspects also created hurdles at Bear Canyon Rehabilitation Center according to multiple accounts from families whose members stayed there. It was mentioned that many meals appeared pre-packaged or frozen rather than freshly prepared — raising questions regarding dietary planning for residents who may have specific nutritional requirements or preferences related to health conditions or cultural backgrounds. Meal quality is essential not only for physical health but also impacts emotional states; poor nutrition can correlate with feelings of neglect which might deter residents’ overall satisfaction.

Nevertheless, some redeeming qualities surfaced amid these critiques: activities offered at Bear Canyon aimed at keeping patients engaged socially were highlighted positively in several narratives—like knitting clubs, social gatherings in communal spaces such as libraries, enhancing opportunities for interpersonal connections among residents despite challenges faced elsewhere in clinical treatment arenas. Such activities play an integral role in combating isolation often felt by long-term stays while also promoting mental stimulation through creative outlets.

Given the contrasting experiences shared by families regarding Bear Canyon Rehabilitation Center—from praise regarding friendly nursing staff interactions coupled with numerous concerns about insufficient therapeutic interventions—this review suggests potential gaps within operational management warranting immediate attention from administrators seeking healthcare improvement initiatives focused primarily on increasing patient-centered care within rehabilitation settings.

Physicians

• Hearing Health Care Centers (0.1 miles)
• Bill Galbreth, DMD, PC (0.2 miles)
• Dr. Roger W. Rounds, DO (0.6 miles)
• Medicus Clinic (0.7 miles)
• Spine And Muscle Rehabilitation (1 miles)
• Adult Health Care (1.9 miles)
• Dr Glenn Wilcox (2 miles)

Pharmacies

• Walgreens (0.7 miles)
• Sav-On Drugs (1.4 miles)
• Smith's Food & Drug (1.8 miles)
• Walgreens (1.9 miles)
• Wahlert William PA (2.3 miles)
• Walgreens (2.3 miles)
• Walgreens (2.7 miles)

Restaurants

• Blake's Lotaburger (0.9 miles)
• Golden Pride BBQ Chicken & Ribs (1.1 miles)
• Whataburger (1.9 miles)
• Taco Bell (2.1 miles)
• Relish (2.9 miles)
• Flying Star Cafe- Paseo (3.3 miles)
• Basil Leaf Vietnamese Restaurant (3.4 miles)

Cafes

• The Range Cafe (2 miles)
• Dutch Bros Coffee (3.4 miles)
• Starbucks (4.1 miles)

Places of Worship

• Sangre De Cristo Catholic Church (2.2 miles)
• Sandia Presbyterian Church (2.3 miles)

Parks

• Jeannette MacPherson Rest Area (3.8 miles)
• Midtown Dog Park (4.2 miles)
• Workers Memorial Park (4.9 miles)

Theaters

• Regal Winrock IMAX & RPX (3.8 miles)

Hospitals

• Tri Core Reference Lab (3.9 miles)
• HealthSouth Rehabilitation Hospital (4.4 miles)

Transportation

• Sandia Peak Tramway (4.2 miles)