Talk to an advisor (866) 208-4318

Albuquerque Heights Healthcare and Rehabilitation Center in Albuquerque, NM

Albuquerque Heights Healthcare and Rehabilitation Center is a nursing home community in Albuquerque, NM.

Information last verified:

Albuquerque Heights Healthcare and Rehabilitation Center in Albuquerque, NM

Save

  • Interior

    An elderly man sitting in a wheelchair, smiling and looking comfortable in a casual setting.

  • Outdoors

    A group of individuals enjoying a sunny day outdoors, celebrating together with balloons.

  • Building

    A sunny outdoor playground area with shade structures and a building in the background.

  • Landscaping

    A view of a building with a flagpole and parked vehicles in the foreground.

  • Lobby

    A spacious and well-decorated reception area with seating and a large clock on the wall.

  • Healthcare

    A hospital room with two beds and medical equipment, separated by privacy curtains.

103 Hospital Loop NE, Albuquerque, NM 87109

For more information about senior living options: (866) 208-4318

3.7 from 135 reviews
5 stars
71
4 stars
21
3 stars
2
2 stars
9
1 stars
32

Overall Review of Albuquerque Heights Healthcare and Rehabilitation Center

caveat 11 reviews mention this

Communication by phone is unreliable

Several families and visitors describe difficulty reaching the front desk or getting timely call-backs.

A recurring complaint is that phone calls go unanswered, are picked up and then hung up, or don’t result in follow-up updates. Some reviewers said they had to show up in person to get help or to receive information about a loved one’s status. Others described promises of calls for care coordination or discharge steps that did not happen. A smaller number of reviews still mention staff friendliness, but the communication gap shows up often enough to be a consistent concern.

caveat 7 reviews mention this

Food quality is inconsistent

Residents and families report mixed dining experiences, including complaints about meals and portions.

Some reviewers describe food that they found unappetizing or inadequate, with accounts that meals were bland, cold, or hard to eat. Others say meals were nutritious or that the kitchen team did an exceptional job. A few reviews also frame dining as part of a broader “rehab went well/rehab went poorly” pattern, which suggests experiences vary by stay. Overall, dining seems to land differently depending on the unit and time period reviewers experienced.

common 24 reviews mention this

Staff kindness and care stand out

Many reviewers describe caring, helpful staff who treat residents with kindness and professionalism.

Across reviews, residents and families frequently highlight staff as attentive, kind, and willing to help. Several people specifically thank nurses, aides, or therapy staff by name, and mention responsiveness to concerns. Cleanliness and facility upkeep also appear alongside these positive staff comments, reinforcing that many visitors interpreted care as supportive. While there are also serious negative accounts, the “staff are compassionate and helpful” theme is one of the most repeated strengths.

caveat 10 reviews mention this

Cleanliness and upkeep are mixed

Some reviewers report cleanliness issues ranging from odors to dirty rooms.

A portion of reviews describe the facility smelling strongly, areas not being mopped, or rooms/bathrooms not being cleaned properly. Other reviewers say the facility was clean, well maintained, and organized, including praise for housekeeping and a generally neat environment. Because both perspectives show up in the reviews, cleanliness appears inconsistent rather than uniformly excellent or poor. For families reading these accounts, it’s a theme worth taking seriously given how often cleanliness is mentioned alongside care concerns.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Albuquerque International (7 miles away) Albuquerque International (7 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Southwest Care Center (0.1 miles)
  • Southwest Urology Associates (0.2 miles)
  • Albuquerque Dermatology Associates (0.5 miles)
  • RAA Imaging & High Resolution (0.8 miles)
  • Raa Imaging (0.9 miles)
  • Abq Health Partners (1 miles)
  • Crook Keigm, DDS (1.1 miles)

Pharmacies

  • Walgreens (0.2 miles)
  • CVS Pharmacy (0.3 miles)
  • Walgreens (1.7 miles)
  • Walgreens (1.9 miles)
  • Walmart Pharmacy (2 miles)
  • Rx Innovations (2.1 miles)
  • Walgreens (2.3 miles)

Restaurants

  • Chick-Fil-A (0.2 miles)
  • Del Taco (0.2 miles)
  • Hooters (0.2 miles)
  • Cocina Azul (0.4 miles)
  • Tomasita's Albuquerque (0.7 miles)
  • Cheddar's Scratch Kitchen (0.7 miles)
  • Twin Peaks Restaurant (0.9 miles)

Hospitals

  • Tri Core Reference Lab (1.5 miles)
  • HealthSouth Rehabilitation Hospital (1.9 miles)
  • Unm Psychiatric Center (3.3 miles)
  • UNM Cancer Reseach and Treatment Center (3.4 miles)
  • Albuquerque Indian Health Center (3.4 miles)
  • Carrie Tingley Childrens Hospital (3.4 miles)

Cafes

  • The Range Cafe (2.2 miles)
  • Starbucks (3.2 miles)
  • Humble Coffee Company (3.2 miles)

Parks

  • Altura Park (2.4 miles)
  • Midtown Dog Park (2.6 miles)
  • Workers Memorial Park (2.6 miles)

Places of Worship

  • Faith Chapel (2.5 miles)
  • Sangre De Cristo Catholic Church (2.9 miles)

Theaters

  • Regal Winrock IMAX & RPX (3 miles)

Frequently Asked Questions

Where is Albuquerque Heights Healthcare and Rehabilitation Center?
What photos are available for Albuquerque Heights Healthcare and Rehabilitation Center in Albuquerque, New Mexico?

Nearby Communities

  • Advantage Home Care, Inc

    Advantage Home Care, Inc

    Albuquerque, NM

    4.2 from 10 reviews
     

    pro Proximity to parks, cafes, pharmacies, doctors, hospitals, restaurants, worship sites, and theaters.

  • Highpointe Care

    Highpointe Care

    Albuquerque, NM

    3 from 1 review
     

    pro 24/7 supervision, ADL assistance, medication management, and diabetes-friendly meals.

  • Tender Heart Assisted Living

    Tender Heart Assisted Living

    Albuquerque, NM

    4.2 from 20 reviews
    $3,500 to $4,000 / month

    pro Sincere, attentive staff in a clean, homelike environment; Medicaid accepted and engaging activities.

  • Spanish Trails Rehabilitation Suites

    Spanish Trails Rehabilitation Suites

    Albuquerque, NM

    4.4 from 103 reviews
     

    pro Fully furnished suites with private baths and kitchenette, plus 24/7 care and extensive on-site amenities.

  • Hutchison Assisted Living Services - Andrew House

    Hutchison Assisted Living Services - Andrew House

    Albuquerque, NM

    5 from 1 review
     

    pro Fully furnished apartments with meals, 24-hour supervision, medication management, and medical transportation coordination.

  • Peak Medical Corporation

    Peak Medical Corporation

    Albuquerque, NM

    1 from 3 reviews
     

    pro Prioritizes resident well-being with extensive nearby medical and daily amenities

  • Brentwood Gardens Apartments

    Brentwood Gardens Apartments

    Albuquerque, NM

     
     

    pro Excellent nearby access to pharmacies, doctors, hospitals, dining, and parks.

  • Coronado Villa Retirement Resort

    Coronado Villa Retirement Resort

    Albuquerque, NM

    4.6 from 78 reviews
    $3,730 to $5,447 / month

    pro Strong sense of community with attentive staff, diverse activities, and multiple dining options.

  • Hannett House

    Hannett House

    Albuquerque, NM

    5 from 1 review
     

    pro Excellent access to numerous nearby amenities and healthcare options.

Skilled Nursing Facility in Nearby Cities

Related Resources

  • skilled nursing facility vs nursing homeSkilled Nursing Facilities vs. Nursing Homes: Making Sense of the Differences

    Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.

  • nursing home costsA Detailed Examination of Nursing Home Costs Across the U.S.

    Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.

  • non medical home careExploring Nonmedical Home Care: Understanding Services, Costs, and Financial Approaches

    Nonmedical home care provides assistance with daily activities and companionship for individuals wishing to maintain independence and quality of life at home, without medical intervention. Its growing popularity is driven by an aging population, the need for supportive environments for recovery, and the emotional benefits of caregiver companionship, while costs vary based on service frequency and location.

Call a senior care advisor
By clicking submit, you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.