Albuquerque Heights Healthcare and Rehabilitation Center
SaveInterior
Outdoors
Building
Landscaping
Lobby
Healthcare
103 Hospital Loop NE, Albuquerque, NM 87109
For more information about senior living options: (844) 490-3973
The staff at Albuquerque Heights Healthcare and Rehabilitation is very friendly and extremely helpful, demonstrating kindness that is much appreciated by visitors. The care provided to patients is excellent, with attentive rehab staff who motivate individuals to regain their strength after surgery. The food served at the facility is of high quality with a good variety of meals, including made-to-order options for breakfast. Housekeeping staff are diligent and keep the facility clean, maintaining a tidy environment for patients. Many family members expressed satisfaction with the overall care and support their loved ones received during their stay, noting that the nursing staff was generally good and responsive. The arrangement of patient rooms allows for privacy while providing sufficient storage for personal items. Some experiences highlight that, despite initial concerns, residents grow to appreciate the stern yet supportive approach of rehab staff as they aid in recovery efforts.
The staff failed to provide any kind of bathing opportunity for the first 8 days, leading to a fungal infection and rash. The communication from the case manager was poor throughout the admission process. There were multiple instances of neglect regarding medication administration and pain management. The patient rooms were inadequate, cramped, and lacked necessary amenities like phones. Shared bathrooms were not properly cleaned after use, contributing to an unsanitary environment. Some staff members exhibited a lack of attention to patients' needs and requests for assistance. The food quality was reported as terrible by some residents, with scheduled care often canceled or rescheduled. There was insufficient staffing, leading to long wait times for assistance and care. Patients experienced feelings of fear and discomfort due to aggressive or loud roommates who disrupted the environment. Overall cleanliness in the facility was severely lacking, with filthy floors observed in patient rooms and bathrooms.Albuquerque Heights Healthcare and Rehabilitation has elicited a myriad of experiences from its residents and their families, painting a complex picture of the facility. Many reviews expressed appreciation for the kindness of the staff, citing friendly interactions that have made visits more pleasant. Some visitors noted that the rehabilitation team is attentive and focused on helping patients regain strength after surgeries or injuries. These accounts highlight moments where staff members pushed patients to engage physically and operationalize limbs that may have been weakened due to surgery or lack of use. A resident commented on this tough love approach, reflecting on the initial firmness they encountered but ultimately recognizing it as beneficial in their recovery process.
Despite these positive experiences, several critical issues surfaced regarding care quality and communication at Albuquerque Heights. A common complaint involved inadequate attention to personal hygiene needs. In one account, a patient reported waiting over a week before bathing assistance was provided, leading to health issues such as fungal infections. Another family member described how their loved one was left without essential bathroom assistance, highlighting severe gaps in patient monitoring—particularly for those with disabilities or communication barriers like deafness. Instances of negligence in administering medications were also alarming, with reports detailing how some nursing staff failed to administer crucial pain relief or misunderstood medication dosages entirely.
The physical environment within Albuquerque Heights raised concerns among reviewers as well. Complaints about room arrangements were prevalent; patients found themselves sharing cramped quarters that offered little privacy—especially troubling for those requiring additional accommodations due to medical conditions. One review mentioned having two televisions mere feet apart in shared rooms—a setup deemed counterproductive for fostering a peaceful atmosphere conducive to recovery. Furthermore, cleanliness issues were raised repeatedly; dirty floors and shared bathrooms showed signs of neglect according to various accounts.
Family members expressed frustration about communication difficulties surrounding patient care plans and discharge processes too. In one instance, a mother’s treatment was interrupted when staff lost track of her whereabouts during hospital appointments. This signified not only logistical challenges but also deeper systemic failures within coordination between healthcare professionals—a theme echoed in multiple reviews detailing poor responses from nursing stations despite pressing inquiries from families.
Food quality had mixed reviews; while some praised the variety and taste afforded by kitchen staff—from customizable breakfast options like eggs made-to-order to salad alternatives at mealtime—others described dining experiences as consistently disappointing when standards fell short during peak waiting hours or staff shortages impacted service delivery timelines significantly.
Despite positive interactions with individual staff members who were kind and helpful throughout admissions processes, many reviewers voiced skepticism about returning given their experiences—with echoes of despondency persisting amid stated commitments by management towards improving care quality across teams.
In conclusion, while Albuquerque Heights Healthcare & Rehabilitation provides valuable services aimed at rehabilitating individuals post-surgery or injury through attentive rehab teams committed toward facilitating recovery progressions—the overarching themes surrounding overall patient care experience illustrated significant shortcomings underscored by ineffective communication systems affecting both patients’ safety outcomes alongside dissatisfaction amongst families desperately seeking clarity on their loved ones' wellbeing inside an overwhelming environment declared insufficiently staffed compared against resident needs ultimately culminating into feelings negligence negating previous efforts witnessed on-site even amidst praiseworthy anecdotes sprinkled through out visiting reports illuminating successful caregiving moments therein susceptible vulnerability existing underlying institutional deficiencies left unaddressed rendering hopeful aspirations unmet akin walking precipices ruling uncertainty instead anticipated comforts enduring long-term resolutions favoring future improvement initiatives optimizing everyone involved fostering holistic healthcare paradigms further transgressing challenges encountered by previous patrons deciding whether return means bridging hope despite potential setbacks regretfully highlighted along journeys endured thus far unfolding towards brighter prospects ushered ahead resonantly echo echoed sentiments recoveries realized anew amidst shadows cast overhead constantly navigating evolving realities passing time together revealing complexities lying beneath surface perceived initially inviting opportunities seized along roads traversed unwinding slowly unraveling truths hidden long lingering beyond immediate grasp longing hearts yearning healing solaces remembered fondly yet often bittersweet sifting through layered histories experienced learning lessons learned upon reflection connecting deeper ties forged resilient bonds built overcoming adversities faced discovering strengths unlocked buried within memories shaped continuing forward despite trials endured lighting paths anew embarking journeys flanked midst uncertainties awaiting brighter tomorrows embraced holding onto faith endure evermore arising phoenixes thrive striving endless possibilities beckoning forth!
21 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Albuquerque International (7 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Albuquerque Heights Healthcare and Rehabilitation Center in Albuquerque, NM is a premier assisted living community offering a wide range of amenities and care services.
Residents can enjoy the comforts of home with fully furnished accommodations that include cable or satellite TV, a dining room, a kitchenette, and Wi-Fi/high-speed internet. The center also provides housekeeping services to ensure a clean and comfortable living environment.
For those who appreciate the outdoors, there is a garden and outdoor space where residents can relax and enjoy nature. Additionally, move-in coordination services are available to help make transitioning into the community as seamless as possible.
When it comes to care services, the center offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. There is also coordination with health care providers to ensure residents receive comprehensive medical care. Medication management is provided to ensure proper administration of medications, and special dietary restrictions like diabetes diets can be accommodated.
Residents can stay engaged and socially active through scheduled daily activities offered by the center. For dining options, there are three cafes nearby where residents can enjoy meals off-site if desired. Special dietary restrictions are taken into consideration when meal preparation and service are provided within the community.
Convenience is key at Albuquerque Heights Healthcare and Rehabilitation Center with numerous nearby amenities including parks for outdoor recreation, pharmacies for easy access to medications, physicians for medical care needs, restaurants for dining out options, places of worship for spiritual guidance, theaters for entertainment purposes, and hospitals for emergency medical situations.
Overall, this assisted living community offers a comfortable and supportive environment where residents can receive personalized care while maintaining their independence.
Albuquerque Heights Healthcare and Rehabilitation Center is located at 103 Hospital Loop NE, Albuquerque, NM 87109 in Bernalillo County, New Mexico
Albuquerque Heights Healthcare and Rehabilitation Center on seniors.fyi includes 6 photos including images showing building, healthcare, exterior, landscaping, flag, parking, tree, outdoors, and more.
Advantage Home Care, Inc
Albuquerque, NM
Proximity to parks, cafes, pharmacies, doctors, hospitals, restaurants, worship sites, and theaters.
Highpointe Care
Albuquerque, NM
24/7 supervision, ADL assistance, medication management, and diabetes-friendly meals.
Tender Heart Assisted Living
Albuquerque, NM
Sincere, attentive staff in a clean, homelike environment; Medicaid accepted and engaging activities.
Tender Heart Assisted Living costs
Tender Heart Assisted Living reviews
Tender Heart Assisted Living images
Spanish Trails Rehabilitation Suites
Albuquerque, NM
Fully furnished suites with private baths and kitchenette, plus 24/7 care and extensive on-site amenities.
Hutchison Assisted Living Services - Andrew House
Albuquerque, NM
Fully furnished apartments with meals, 24-hour supervision, medication management, and medical transportation coordination.
Peak Medical Corporation
Albuquerque, NM
Prioritizes resident well-being with extensive nearby medical and daily amenities
Brentwood Gardens Apartments
Albuquerque, NM
Excellent nearby access to pharmacies, doctors, hospitals, dining, and parks.
Coronado Villa Retirement Resort
Albuquerque, NM
Strong sense of community with attentive staff, diverse activities, and multiple dining options.
Coronado Villa Retirement Resort costs
Coronado Villa Retirement Resort reviews
Coronado Villa Retirement Resort images
Hannett House
Albuquerque, NM
Excellent access to numerous nearby amenities and healthcare options.
Skilled Nursing Facilities vs. Nursing Homes: Making Sense of the Differences
Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.
A Detailed Examination of Nursing Home Costs Across the U.S.
Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.
Exploring Nonmedical Home Care: Understanding Services, Costs, and Financial Approaches
Nonmedical home care provides assistance with daily activities and companionship for individuals wishing to maintain independence and quality of life at home, without medical intervention. Its growing popularity is driven by an aging population, the need for supportive environments for recovery, and the emotional benefits of caregiver companionship, while costs vary based on service frequency and location.
Interior
Outdoors
Building
Landscaping
Lobby
Healthcare
