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Skilled Nursing Facility
Overall Review
Pros
One family was very pleased with the cleanliness and helpfulness of the staff at the facility, describing them as knowledgeable and accommodating.
The rehab department received high praise for their amazing services, making a positive impact on residents’ recovery experiences.
Some staff members demonstrated dedication to their jobs and provided attentive care, especially in challenging situations.
There were instances where staff actively tried to address concerns raised by family members, indicating a willingness to improve care.
A resident found the physical therapy sessions beneficial, highlighting the effectiveness of therapeutic interventions provided at the facility.
Cons
The rooms are described as resembling jail cells, and the overall facility is considered a dump.
Staff members are perceived as neglectful and lazy, providing minimal care for residents.
Residents have no say in their meals, which are often unappetizing and served cold.
Communication with staff is difficult, as they frequently do not respond to calls or emails.
There are reports of inadequate showering and personal hygiene assistance for residents.
The facility is noted to be dirty, with broken furniture and poorly maintained common areas.
There is a lack of adequate therapy and rehabilitation services available for the residents.
Staff attitudes towards family members seeking assistance can be rude and dismissive.
Medication management appears to be inconsistent, with late or incorrect dosages reported.
Families express feelings of regret over placing their loved ones in this facility due to the poor quality of care received.
Review
The reviews of Spring Hills Post Acute Wayne reveal a distressing pattern of neglect and poor care for residents, leading to overwhelming dissatisfaction among families. Many reviewers express deep regret for placing their loved ones in this facility. The recurrent theme throughout the testimonials is the feeling of helplessness and frustration faced by family members who believe the institutional care given to their relatives falls short of basic standards. Individuals describe rooms that resemble "jail cells" with minimal furnishings, inadequate sanitation, and an overall environment that feels more like a neglectful institution rather than a nurturing care facility.
The quality of food served at Spring Hills has been described as appalling, with many residents receiving meals that are unappetizing or inappropriately prepared for their dietary needs. Reviewers indicate a lack of consideration when it comes to personal preferences and medical requirements, as evidenced by one individual’s heartbreaking account of bringing food for a resident who was not given suitable options. The mention of cold meals further emphasizes the low standard in service; families feel compelled to provide additional nourishment just to ensure their loved ones receive adequate sustenance.
Staff interaction—or lack thereof—has emerged as another point of contention. Families report difficulty in contacting staff or receiving timely responses regarding their loved ones' care. Numerous reviewers recount experiences where they felt largely ignored or dismissed when raising concerns about hygiene or treatment protocols. For instance, one family shared how aides would infrequently assist with basic needs such as bathing and toileting, leading to instances where seniors were left soiled for extended periods. It is troubling that some patients remain uninformed about essential aspects of their care, including details on medications prescribed to them.
Compounding these issues is the apparent understaffing within the facility which seems to exacerbate both the neglect experienced by residents and communication barriers between families and caregivers. Several reviewers lamented that essential tasks often went unattended unless actively monitored by family members advocating for their loved ones. Reports indicated delays in medical assessments and treatment interventions that should be routine in a rehabilitation setting.
Amidst all this negativity, there are rare glimmers of positive feedback regarding specific staff members who were reportedly attentive and compassionate towards patients. However, these commendations seem overshadowed by widespread reports of indifference among other team members who appear disengaged from their responsibilities—often seen on personal calls rather than interacting with residents meaningfully.
Finally, several reviews highlight concerns about safety within Spring Hills Post Acute Wayne as well; broken equipment such as door handles exacerbate fears about resident welfare while also signaling serious lapses in maintenance protocols. In light of these accounts, multiple reviewers have expressed determination not to return or recommend this facility—a sentiment echoed loudly across numerous testimonials detailing harrowing experiences that highlight systemic issues within what should be a supportive environment for vulnerable individuals needing critical assistance during recovery or continued care.
Overall, an overarching sense emerges: families feel trapped yet desperate—a landscape riddled with neglect reflects deeper problems facing eldercare facilities today amid corporate interests overshadowing compassion-driven caregiving efforts.
Features
Housing
209 resident community capacity
Types of Care
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Amenities
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation
Newark International (18 miles away)
LaGuardia (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
Care Services
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Dining
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Activities
Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
Description
Atrium Post Acute Care of Wayne in Wayne, NJ is a premier assisted living community that offers a wide range of amenities and care services. Residents can enjoy the convenience of having a beauty salon on site, as well as access to cable or satellite TV for entertainment. Community-operated transportation is available for outings and appointments, and there is a computer center for staying connected.
Meals are served in a spacious dining room with restaurant-style dining options, and special dietary restrictions can be accommodated. Housekeeping services ensure that residents have a clean and comfortable living space, and fully furnished apartments provide all the necessary amenities.
For leisure activities, residents have access to a fitness room and gaming room for physical activity and entertainment. There is also an outdoor space and garden area where residents can relax or engage in gardening activities. A small library provides opportunities for reading and learning, while Wi-Fi/high-speed internet keeps residents connected online.
Care services at Atrium Post Acute Care of Wayne include 24-hour call systems for immediate assistance, as well as 24-hour supervision to ensure safety. Trained staff assist with activities of daily living such as bathing, dressing, and transfers. Medication management is provided, along with a mental wellness program to support overall well-being.
Transportation arrangements can be made both for non-medical purposes and specifically for doctors' appointments. Move-in coordination ensures a smooth transition into the community, while transportation nearby allows easy access to local amenities such as cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals.
Overall, Atrium Post Acute Care of Wayne offers an exceptional assisted living experience with luxurious amenities and comprehensive care services to meet the needs of its residents.
Nearby Places of Interest
Places of Worship
Immaculate Heart Of Mary School (0.6 miles)
Hawthorne Gospel Church (4.9 miles)
Community Church Of Glen Rock (6.3 miles)
All Saints Episcopal Church (6.4 miles)
Clifton Blue Mosque (7 miles)
Bais Torah U'tefilah (8.7 miles)
St Pauls Parish (8.8 miles)
Restaurants
Maggies Town Tavern (1.1 miles)
The Wayne Hills Diner & Restaurant (1.4 miles)
Burger King (1.9 miles)
Jersey Johnnys Grill (2.1 miles)
Bagel O's (2.5 miles)
Pompton Queen Diner & Restaurant (3.2 miles)
Yard House (3.9 miles)
Pharmacies
Walgreens (1.4 miles)
CVS Pharmacy (2.4 miles)
Walgreens (3 miles)
Pompton Pharmacy (3.1 miles)
CVS Pharmacy (3.2 miles)
CVS Pharmacy (3.7 miles)
Walgreens (3.7 miles)
Cafes
Starbucks (2 miles)
Panera Bread (3.9 miles)
Starbucks (5.1 miles)
Starbucks (5.7 miles)
Starbucks (6.1 miles)
Willow & Whisk (6.1 miles)
Starbucks (7.5 miles)
Physicians
Retina Associates of New Jersey PA (2.1 miles)
Paterson Community Health Center (4 miles)
Christian Health Care Center () (4.4 miles)
Costello Oral Surgery Associates (5.6 miles)
Dr Mondana S. Yazdi, MD (5.9 miles)
Nihal De Silva (6.5 miles)
Changebridge Medical Associates (7.4 miles)
Hospitals
Chilton Memorial Hospital (3.7 miles)
St Joseph's Regional Medical Center (5 miles)
The Valley Hospital (7.9 miles)
Parks
Paterson Great Falls National Historical Park (3.9 miles)
Hershfield Park (4.1 miles)
Saddle River County Park (7.1 miles)
Anderson Park (7.4 miles)
Saddle River County Park - Dunkerhook Area (7.5 miles)
Atrium Post Acute Care Of Wayne on seniors.fyi includes 7 photos including images showing interior, wheelchair, building, architecture, entrance, cozy atmosphere, decor, outdoors, and more.
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