Atrium Post Acute Care Of Wayne

Pros

• One family was very pleased with the cleanliness and helpfulness of the staff at the facility, describing them as knowledgeable and accommodating.
• The rehab department received high praise for their amazing services, making a positive impact on residents’ recovery experiences.
• Some staff members demonstrated dedication to their jobs and provided attentive care, especially in challenging situations.
• There were instances where staff actively tried to address concerns raised by family members, indicating a willingness to improve care.
• A resident found the physical therapy sessions beneficial, highlighting the effectiveness of therapeutic interventions provided at the facility.

Cons

• The rooms are described as resembling jail cells, and the overall facility is considered a dump.
• Staff members are perceived as neglectful and lazy, providing minimal care for residents.
• Residents have no say in their meals, which are often unappetizing and served cold.
• Communication with staff is difficult, as they frequently do not respond to calls or emails.
• There are reports of inadequate showering and personal hygiene assistance for residents.
• The facility is noted to be dirty, with broken furniture and poorly maintained common areas.
• There is a lack of adequate therapy and rehabilitation services available for the residents.
• Staff attitudes towards family members seeking assistance can be rude and dismissive.
• Medication management appears to be inconsistent, with late or incorrect dosages reported.
• Families express feelings of regret over placing their loved ones in this facility due to the poor quality of care received.

Review

The reviews of Spring Hills Post Acute Wayne reveal a distressing pattern of neglect and poor care for residents, leading to overwhelming dissatisfaction among families. Many reviewers express deep regret for placing their loved ones in this facility. The recurrent theme throughout the testimonials is the feeling of helplessness and frustration faced by family members who believe the institutional care given to their relatives falls short of basic standards. Individuals describe rooms that resemble "jail cells" with minimal furnishings, inadequate sanitation, and an overall environment that feels more like a neglectful institution rather than a nurturing care facility.

The quality of food served at Spring Hills has been described as appalling, with many residents receiving meals that are unappetizing or inappropriately prepared for their dietary needs. Reviewers indicate a lack of consideration when it comes to personal preferences and medical requirements, as evidenced by one individual’s heartbreaking account of bringing food for a resident who was not given suitable options. The mention of cold meals further emphasizes the low standard in service; families feel compelled to provide additional nourishment just to ensure their loved ones receive adequate sustenance.

Staff interaction—or lack thereof—has emerged as another point of contention. Families report difficulty in contacting staff or receiving timely responses regarding their loved ones' care. Numerous reviewers recount experiences where they felt largely ignored or dismissed when raising concerns about hygiene or treatment protocols. For instance, one family shared how aides would infrequently assist with basic needs such as bathing and toileting, leading to instances where seniors were left soiled for extended periods. It is troubling that some patients remain uninformed about essential aspects of their care, including details on medications prescribed to them.

Compounding these issues is the apparent understaffing within the facility which seems to exacerbate both the neglect experienced by residents and communication barriers between families and caregivers. Several reviewers lamented that essential tasks often went unattended unless actively monitored by family members advocating for their loved ones. Reports indicated delays in medical assessments and treatment interventions that should be routine in a rehabilitation setting.

Amidst all this negativity, there are rare glimmers of positive feedback regarding specific staff members who were reportedly attentive and compassionate towards patients. However, these commendations seem overshadowed by widespread reports of indifference among other team members who appear disengaged from their responsibilities—often seen on personal calls rather than interacting with residents meaningfully.

Finally, several reviews highlight concerns about safety within Spring Hills Post Acute Wayne as well; broken equipment such as door handles exacerbate fears about resident welfare while also signaling serious lapses in maintenance protocols. In light of these accounts, multiple reviewers have expressed determination not to return or recommend this facility—a sentiment echoed loudly across numerous testimonials detailing harrowing experiences that highlight systemic issues within what should be a supportive environment for vulnerable individuals needing critical assistance during recovery or continued care.

Overall, an overarching sense emerges: families feel trapped yet desperate—a landscape riddled with neglect reflects deeper problems facing eldercare facilities today amid corporate interests overshadowing compassion-driven caregiving efforts.

Places of Worship

• Immaculate Heart Of Mary School (0.6 miles)
• Hawthorne Gospel Church (4.9 miles)
• Community Church Of Glen Rock (6.3 miles)
• All Saints Episcopal Church (6.4 miles)
• Clifton Blue Mosque (7 miles)
• Bais Torah U'tefilah (8.7 miles)
• St Pauls Parish (8.8 miles)

Restaurants

• Maggies Town Tavern (1.1 miles)
• The Wayne Hills Diner & Restaurant (1.4 miles)
• Burger King (1.9 miles)
• Jersey Johnnys Grill (2.1 miles)
• Bagel O's (2.5 miles)
• Pompton Queen Diner & Restaurant (3.2 miles)
• Yard House (3.9 miles)

Pharmacies

• Walgreens (1.4 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (3 miles)
• Pompton Pharmacy (3.1 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.7 miles)
• Walgreens (3.7 miles)

Cafes

• Starbucks (2 miles)
• Panera Bread (3.9 miles)
• Starbucks (5.1 miles)
• Starbucks (5.7 miles)
• Starbucks (6.1 miles)
• Willow & Whisk (6.1 miles)
• Starbucks (7.5 miles)

Physicians

• Retina Associates of New Jersey PA (2.1 miles)
• Paterson Community Health Center (4 miles)
• Christian Health Care Center () (4.4 miles)
• Costello Oral Surgery Associates (5.6 miles)
• Dr Mondana S. Yazdi, MD (5.9 miles)
• Nihal De Silva (6.5 miles)
• Changebridge Medical Associates (7.4 miles)

Hospitals

• Chilton Memorial Hospital (3.7 miles)
• St Joseph's Regional Medical Center (5 miles)
• The Valley Hospital (7.9 miles)

Parks

• Paterson Great Falls National Historical Park (3.9 miles)
• Hershfield Park (4.1 miles)
• Saddle River County Park (7.1 miles)
• Anderson Park (7.4 miles)
• Saddle River County Park - Dunkerhook Area (7.5 miles)
• Edgemont Memorial Park (8.1 miles)
• Volunteers Park (8.6 miles)

Theaters

• Cinemark (4 miles)
• Dreamscape at AMC Garden State Plaza (8.9 miles)

Transportation

• NJT - Hawthorne Station (4.7 miles)
• IHA Arbor Road Bus Stop (6.1 miles)
• NJT - Waldwick Station (7.8 miles)
• NJT - Watchung Station (8.2 miles)