Manorcare Health Services - Voorhees

Pros

• The staff at the facility consistently demonstrates a positive and caring attitude towards residents and their families.
• The physical therapy and speech therapy provided were highly regarded by the patients, with many expressing satisfaction with their progress.
• The activities staff actively engages with residents, offering daily events that contribute to a friendly and supportive atmosphere.
• Residents' rooms are well-maintained, clean, and comfortable, creating a welcoming environment.
• Family members appreciate the flexibility of keeping food in refrigerators and accessing refreshments as needed.
• The facility has been recognized for its attentive care, making family members feel secure about their loved ones' well-being.
• Many reviewers reported that the facility exceeded their expectations regarding care quality and staff responsiveness.
• The administrator is praised for being visible and approachable, fostering a sense of community within the facility.
• Previous negative experiences at other facilities were alleviated by the high level of care at this particular location.
• Overall impressions of the facility left visitors feeling positive about potential placements for their loved ones.

Cons

• The facility is unresponsive at best and neglectful, with the patient's needs not being met.
• The assigned nurse failed to provide appropriate care for a fall risk patient, allowing her to move without her walker.
• The nutritional meals provided are inadequate, leading to further weight loss and malnutrition.
• There was a significant lack of hygiene care for the patient, resulting in fecal matter being neglected.
• The physician's refusal to adjust pain medication led to increased suffering during rehabilitation.
• Physical therapy experiences were described as horrific and painful, causing hesitation to engage in necessary activities.
• Overall dissatisfaction with the food quality and suitability for younger patients was expressed.
• The resident felt neglected and undervalued, voicing frustration about their treatment and experience at the facility.

Review

The testimonials regarding the various facilities, particularly ManorCare Voorhees, present a multifaceted view of the care and services provided to residents. Many reviewers express overwhelmingly positive experiences characterized by attentive and compassionate staff, clean environments, and a wide range of activities that enhance the quality of life for residents. They mention how interactions with nurses, therapists, and activity staff contribute to a supportive atmosphere conducive to recovery. One reviewer shared that after having a negative experience at another facility, they found ManorCare's approach refreshing; the staff worked diligently to ensure a sense of safety and security during their stay.

An overall theme emerging from these reviews is the dedication displayed by the personnel. Residents frequently comment on how friendly and approachable the staff members are, contributing significantly to an uplifting environment. The physical therapy sessions are highlighted as effective and personalized to meet each individual's needs, with many recounting that therapists even come directly to rooms when residents are too unwell to attend group sessions. This personal touch seems vital in making patients feel valued and supported on their rehabilitation journey.

A notable aspect mentioned by several family members is the cleanliness of the facilities. Reviewers express appreciation for daily housekeeping efforts that keep rooms tidy and hygienic. Families also highlight open communication from staff regarding their loved ones’ care needs and progress updates—an essential component in reassuring families during difficult times. One family member recounted allowing them to store food in resident refrigerators while visiting, which fostered a homely atmosphere that contrasted sharply with other places they had experienced previously.

Despite these positive accounts exists dissenting perspectives from individuals who have witnessed or experienced inadequate care firsthand. In stark contrast to glowing feedback about attentiveness in other cases, some reviews point out serious shortcomings related to basic nutritional needs or general hygiene practices within certain facilities. A particularly alarming review detailed concerns regarding neglectful behavior towards a resident—including failure to assist them adequately due to physical limitations—raising questions about care consistency across different departments in the same facility.

Furthermore, criticisms extend into areas such as medication management where frustrations arise from miscommunication between residents' needs and medical staff responses. A recent patient specifically voiced her discontent regarding pain management measures following knee surgery; despite being rightfully concerned about her discomfort levels during rehabilitation processes, she felt dismissed by medical professionals present at the facility. Such sentiments reflect broader issues about treating patients holistically—not only addressing their medical conditions but also considering emotional well-being when dealing with pain management.

To summarize this rich tapestry of experiences presents a complicated portrait of nursing home care where excellent service sometimes stands alongside distressing lapses in standards expected by families placing trust into these institutions for their loved ones’ wellbeing. While many individuals resonate positively with supportive interactions provided by knowledgeable staff members committed wholeheartedly toward improving life quality for elderly individuals needing assistance throughout rehabilitation therapies or long-term stays—the narrative reminds us that improvement must be constant across all aspects without leaving any room for neglect or indifference towards those who require help most desperately during vulnerable phases in life’s journey.

Physicians

• CHOP Specialty Care & Surgery Center (0.3 miles)
• Rowan SOM Family Medicine Residency Program (1.6 miles)
• Cooper Internal Medicine (2.5 miles)
• Cooper Medical Building 1 (2.6 miles)
• The Endo Center at Voorhees (2.8 miles)
• Prate Family Eye Care (3.8 miles)
• Advocare Marlton Pediatrics (3.8 miles)

Restaurants

• Chick-Fil-A (0.8 miles)
• McDonald's (1.9 miles)
• China King (2.5 miles)
• McDonald's (3.2 miles)
• Walt Whitman Service Area (3.3 miles)
• McDonald's (3.4 miles)
• Chick-Fil-A (3.4 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.4 miles)
• Rite Aid (1.8 miles)
• Rite Aid (2 miles)
• CVS Pharmacy (2.6 miles)
• Rite Aid (2.8 miles)
• Walgreens (2.9 miles)

Transportation

• PATCO/NJ Transit: Lindenwold Station (1.2 miles)
• PATCO Westmont Station (5.7 miles)

Hospitals

• Jefferson Stratford Hospital (1.8 miles)
• Virtua Voorhees Hospital (2.7 miles)
• Virtua Berlin Hospital (5.2 miles)
• Jefferson Cherry Hill Hospital (6.3 miles)

Cafes

• Jersey Java & Tea (5.2 miles)
• Starbucks (5.9 miles)
• Starbucks (6.4 miles)
• Starbucks (6.6 miles)
• Panera Bread (6.8 miles)
• Starbucks (7.4 miles)

Parks

• Country Farms Park (6.4 miles)

Places of Worship

• St Charles Boromeo Catholic Church (7.5 miles)