Complete Care at Kresson View in Voorhees, NJ

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Complete Care at Kresson View in Voorhees, NJ

2601 Evesham Road, Voorhees, NJ 08043

For more information about senior living options: (844) 490-3973

4.4 from 117 reviews
5 stars
90
4 stars
12
3 stars
2
2 stars
3
1 stars
10

Skilled Nursing Facility

Overall Review of Complete Care at Kresson View

Pros

  • pro The staff treat residents very well and take excellent care of them, and the facility is kept extremely clean.
  • pro The staff are attentive and the rooms are clean, giving a very good first impression.
  • pro Everyone is friendly and helpful; there are daily activities and questions are answered quickly, making residents feel heard.
  • pro The team feels like family - friendly, caring, and amazing.
  • pro The nurses and aides provide professional, compassionate care.
  • pro The facility offers a warm, welcoming atmosphere with engaging activities that support well-being.
  • pro The care and rehab teams are knowledgeable and very caring, and the center is highly recommended.
  • pro The staff communicate well with families and go above and beyond to help.
  • pro The center is clean, pleasant, and staffed by kind, supportive professionals.

Cons

  • pro The facility is described as horrible, with bed bugs, a strong urine smell, and disgusting food.
  • pro The staff are described as unprofessional, inattentive, and often on their phones, failing to meet residents' needs.
  • pro Residents are reportedly left unattended for hours, with basic needs and medications delayed.
  • pro Jewelry and belongings are alleged to have been stolen by staff.
  • pro Understaffing leads to long wait times for assistance and inadequate care.
  • pro The facility is accused of billing for services not received, such as charging for physical therapy.
  • pro Communications with families are poor, with calls sometimes never answered.
  • pro There are accounts of abuse and minimal care, prompting intentions to report to media or authorities.

Review

Complete Care at Kresson View in Voorhees is best suited for seniors who want a warm, person-centered setting where rehab and daily engagement come first. The community consistently earns praise for clean, well-kept spaces and a staff that is described as patient, attentive, and genuinely compassionate. For residents who want a home-like atmosphere supported by active programming, strong nursing care, and a sense that someone hears and answers questions, this facility often meets the mark. It is particularly appealing for those pursuing a rehab-to-home pathway or long-term care where daily interaction and visible staff presence are valued.

However, this is not a one-size-fits-all choice. Alternatives should be on the table for families prioritizing flawless night-and-weekend coverage, ironclad consistency across shifts, or specific dining or activity preferences. A subset of reviews flag serious concerns that cannot be ignored: delays in assistance, understaffing on certain shifts, and gaps in communication. For families with critical needs for 24/7 intensive one-on-one supervision, or for those with heightened sensitivity to safety and oversight, exploring other options is prudent. The range of experiences means diligence during tours is essential.

On balance, the strengths lean toward culture and care rather than mere clinical efficiency. Clean facilities, friendly aides, and nurses who take time to explain routines build a credible foundation of trust. Rehab services and therapy are repeatedly cited as effective, with stories of real improvement and residents feeling well cared-for by nurses like Yi Chen. The presence of robust activities, social work support, and accessible administration helps families feel heard and involved. These positives can offset concerns about dining quality or occasional delays - so long as staffing stability remains consistent and concerns are addressed promptly.

Rehabilitation-focused residents especially benefit from the center's approach: a solid therapy program, supportive staff, and a layout that facilitates mobility and social engagement. The dining room, activity options, and outdoor spaces offer meaningful avenues to stay connected and active. Families frequently commend the responsiveness of the nursing team and social workers such as Rita and Katie. The overall environment - clean rooms, caring frontline staff, and a sense of daily purpose - supports recovery. Still, the presence of some negative accounts about organization and night coverage suggests outcomes can hinge on which shift is on duty and who supervises.

Significant caveats exist in a minority of accounts: grave allegations of neglect, theft, and broader dissatisfaction with management and safety. While these reviews are not universal, they are serious enough to warrant rigorous verification during tours, and to prompt scrutiny of intake processes, incident reporting, and the facility's response framework. Prospective residents should verify RN coverage for weekends, request meetings with the administrator and head nurse, and review recent state inspection records. Observing dining, bathroom assistance, and hand hygiene firsthand provides essential insight into daily safety and respect.

In short, Complete Care at Kresson View offers a compelling package for families prioritizing effective rehab, compassionate daily care, and a welcoming atmosphere. For those with very high demands for consistent 24/7 coverage or for whom cost is a critical factor, alternatives may be preferable. A careful, in-person tour - meeting the therapy team, the social worker, and the director of nursing - will reveal whether the reality aligns with the positive testimonials. When core needs are met - cleanliness, accessible staff, and proven therapy - Kresson View can be a strong, practical choice; when they aren't, the search should continue.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Philadelphia International (16 miles away) Philadelphia International (16 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice care Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Complete Care at Kresson View is an assisted living community located in Voorhees, NJ. Our community offers a range of amenities and care services to ensure our residents' comfort and well-being.

In terms of amenities, our residents can enjoy cable or satellite TV in their fully furnished living spaces. We have a dining room where delicious meals are served, and our housekeeping services ensure that the community is always clean and tidy. Each resident also has access to a kitchenette for their convenience. Our outdoor space provides a beautiful garden area where residents can relax and enjoy the fresh air. Wi-Fi/high-speed internet is available throughout the community for staying connected with loved ones.

Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We coordinate with health care providers to ensure that our residents receive the necessary medical care. For those with special dietary needs, we offer diabetes diet options and can accommodate special dietary restrictions.

Transportation arrangements are available for medical appointments, ensuring that our residents can easily access healthcare services. Additionally, we offer respite or short-term stays for individuals who may require temporary assistance or recovery support.

Our dining experience is tailored to meet specific dietary restrictions, providing nutritious meals that cater to individual needs. We understand the importance of mental wellness, which is why we have a mental wellness program in place to support our residents' emotional well-being.

To keep our residents engaged and entertained, we have scheduled daily activities designed to promote socialization and mental stimulation. Nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals provide convenient access to additional amenities and services.

At Complete Care at Kresson View, we strive to create a comfortable and supportive environment where our residents can thrive while receiving personalized care from our compassionate staff members.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • Rite Aid (0.9 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (2.3 miles)
  • Rite Aid (2.8 miles)
  • CVS Pharmacy (3.8 miles)

Physicians

  • Cooper Medical Building 1 (0.3 miles)
  • Cooper Internal Medicine (0.3 miles)
  • Advocare Marlton Pediatrics (1.2 miles)
  • Heymann Manders & Green (1.6 miles)
  • CHOP Specialty Care & Surgery Center (2.4 miles)
  • Rothman Institute (2.7 miles)
  • The Endo Center at Voorhees (3.1 miles)

Restaurants

  • Redstone American Grill (1.4 miles)
  • Chick-Fil-A (2.4 miles)
  • Walt Whitman Service Area (3.3 miles)
  • The Kettle & Grille (3.4 miles)
  • McDonald's (4.2 miles)
  • Chick-Fil-A (4.3 miles)
  • Bob Evans (4.4 miles)

Hospitals

  • Virtua Voorhees Hospital (2 miles)
  • Jefferson Stratford Hospital (4.4 miles)
  • Jefferson Cherry Hill Hospital (5.6 miles)
  • Virtua Berlin Hospital (6.1 miles)
  • Cooper University Hospital (10.4 miles)

Parks

  • Country Farms Park (3.8 miles)
  • Hainesport Township Park (10.3 miles)

Transportation

  • PATCO/NJ Transit: Lindenwold Station (3.8 miles)
  • PATCO Westmont Station (6 miles)

Cafes

  • Starbucks (4.5 miles)
  • Jersey Java & Tea (5.4 miles)
  • Starbucks (7.1 miles)
  • Starbucks (8.1 miles)
  • Starbucks (8.8 miles)
  • Panera Bread (9 miles)

Places of Worship

  • St Charles Boromeo Catholic Church (10 miles)

Frequently Asked Questions

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