1501 State Highway 33, Hamilton Square, NJ 08690
For more information about senior living options: (844) 490-3973
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The facility is nice, very clean, and well staffed. The staff are professional, caring, and consistently available to answer questions. The therapists and doctors are excellent. The nurses and aides are attentive, kind, and responsive to calls. The therapy program is effective, with encouraging and skilled therapists. The administration is helpful, proactive, and good at keeping families informed. The building is clean, well lit, and inviting, with recent renovations noted. Meals are plentiful and often described as delicious, with good attention to dietary preferences. The activities program is engaging and helps residents stay active. Families report noticeable improvements in mobility and overall well-being for their loved ones. The atmosphere is welcoming, with staff who go above and beyond for residents. Many reviewers would readily recommend Preferred Care at Hamilton to others.
They state that their grandmother became septic at the facility and staff were nonchalant, and she never recovered. They describe their mother-in-law sitting in a wet, soiled diaper for hours and contracting a UTI, with care that was described as neglectful. They report staff yelling at Alzheimer's patients and outside aides upset by patient treatment. They claim the 5-star reviews are fake and that the owners do not care about people, citing HORRIBLE CARE. They recount a night shift that was inattentive, leaving a patient on the toilet for an hour and unable to breathe. They say the food is terrible, and the facility is understaffed, leading to poor care. They describe unsanitary conditions, such as unclean sheets and soiled diapers left in a garbage pail. They note that one reviewer would give zero stars and regrets the decision to place a loved one there.Arcadia Nursing and Rehab in Hamilton Square is best suited for families seeking a rehab-focused environment where aggressive physical therapy, attentive nursing, and a clean, welcoming setting often translate into real mobility gains. The community tends to work well for seniors who want to regain or improve function after surgery, injury, or a medical setback, and who value hands-on therapy teams, responsive staff, and a facility atmosphere that feels well maintained and patient-centered. Those prioritizing long stretches of custodial care with near-perfect consistency, however, should look carefully at other options and compare staffing patterns and care philosophies before choosing.
The strongest case for Arcadia rests on its therapy-first approach and the dependable, personable care culture that many residents and families praise. Reviewers repeatedly highlight excellent physical therapy and occupational therapy, with staff who motivate, guide, and stay engaged with progress. Cleanliness and upkeep are frequently cited as standout features, and the environment - renovated spaces, cheerful rooms, accessible common areas - supports participation in activities and recovery routines. Food and dining experiences surface as variable in sentiment, but many residents report meals that are satisfying and accommodating to preferences, reinforcing a sense of normalcy and dignity during rehab stays.
Yet there are notable red flags that potential families must weigh. Several accounts describe serious lapses in care, including extended unattended moments, undignified handling of personal care, and events that some families interpreted as medical mismanagement. Instances such as a patient deteriorating after a septic episode, UTIs allegedly mishandled, and reports of arms-length communication during emergencies cannot be dismissed. There are also recurring complaints about staffing consistency and responsiveness, especially during off-peak hours, as well as critiques of occasional miscommunication between front-line aides, nurses, and families. A subset of reviews also points to negative experiences related to the bedside environment and some staff interactions, underscoring that not every shift delivers the same level of attentiveness.
These positives and negatives do not cancel each other out; they redefine the decision by clarifying what offsets what. The therapy regimen and the caliber of the PT/OT teams often produce meaningful mobility gains and independence, which in turn can reduce fall risk and shorten hospital stays when rehab goals are achieved. Clean facilities, predictable routines, and a culture of involvement - where administrators and frontline staff are accessible to families - can mitigate concerns and provide reassurance that concerns are heard and acted upon. When the care team aligns with family expectations - clear communication, goal-driven therapy, and prompt attention to issues - the trade-offs feel manageable for many residents.
Nevertheless, the decision hinges on risk tolerance and the specific needs of the loved one. If a family has endured or witnessed inconsistent staffing, perceived neglect, or slow responses in critical moments, it may be prudent to explore alternatives with steadier bedside coverage and more uniform accountability. For patients requiring around-the-clock nursing vigilance or who have complex medical needs that demand flawless, 24/7 execution, some families may prefer facilities with longer track records of uninterrupted staffing ratios and fewer reports of adverse events. Likewise, for those with strict dietary restrictions or high sensitivity to meal quality, a facility with a consistently acclaimed culinary program could be decisive.
Practical next steps for families are clear. Tour multiple times - during mornings, afternoons, and evenings - to observe staff dynamics, call-button response, and how therapy teams coordinate with nursing. Ask for concrete examples of care plans, escalation protocols, and how weekly family updates are delivered. Request to meet the therapy director and nursing supervisor to gauge responsiveness and accountability. Review the most recent incident history and quality metrics, and discuss how any past concerns were resolved and communicated. If Arcadia feels like a strong fit after rigorous probing, a trial period or staged admission can illuminate whether the rehab-focused strengths will endure in daily life and align with long-term care goals.
126 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Trenton-Mercer County (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Arcadia Nursing and Rehab in Hamilton Square, NJ is a vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and wellbeing of its residents. The community features a beauty salon, allowing residents to pamper themselves and maintain their personal style. Cable or satellite TV is available for entertainment purposes, along with a gaming room where residents can engage in their favorite games.
For transportation needs, Arcadia Nursing and Rehab has community operated transportation as well as transportation arrangement services for non-medical purposes and doctors' appointments. This ensures that residents can easily access the places they need to go without any hassle.
The amenities at Arcadia Nursing and Rehab also include a fully furnished environment, computer center, dining room, fitness room, garden, kitchenette, move-in coordination services, outdoor space for relaxation or activities, private bathrooms for privacy and convenience, as well as restaurant-style dining for delicious meals.
Residents can also enjoy the benefits of housekeeping services to maintain cleanliness in their living space. A small library is available for those who love reading or research activities. Telephone service is provided for communication needs, along with Wi-Fi/high-speed internet for staying connected with loved ones.
When it comes to care services, Arcadia Nursing and Rehab ensures 24-hour supervision with a call system in place to address any emergency situations promptly. Assistance with daily living activities such as bathing, dressing, transfers is provided by trained staff members. Medication management services are available to ensure proper administration of medications.
To cater to different dietary needs or restrictions like diabetes diet or special dietary restrictions specified by residents' medical conditions, special meal preparation and service are offered at Arcadia Nursing and Rehab.
The community also prioritizes mental wellness through its mental wellness program. Residents can participate in various fitness programs designed to promote physical health or engage in planned day trips organized by the community. Resident-run activities allow residents to take charge of their own enjoyment while scheduled daily activities ensure a structured and fulfilling living experience.
Arcadia Nursing and Rehab is conveniently located near cafes, parks, pharmacies, physicians, restaurants, places of worship, and transportation options. This allows residents to easily explore the surrounding areas and access necessary services or amenities as desired.
Overall, Arcadia Nursing and Rehab offers a comprehensive assisted living community with various amenities and care services to support the needs and preferences of its residents.
Arcadia Nursing And Rehab is located at 1501 State Highway 33, Hamilton Square, NJ 08690 in Mercer County, New Jersey
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