Holiday Care Center

Pros

• The staff at the facility are described as very helpful to family members and caring towards residents, ensuring that they feel safe and well cared for.
• Many reviews highlight improvements in staffing and caregiving, noting compassion from caregivers during patients' stays.
• The rooms are reported to be spacious and well-equipped, contributing to a comfortable environment for residents.
• Positive remarks were made about the food quality, with some reviewers appreciating the meals provided during their stays.
• Some families expressed gratitude for specific staff members who showed kindness and care, particularly during challenging times.

Cons

• The facility is consistently short-staffed, leading to neglect and lack of attention for patients.
• Patients are left in soiled conditions for extended periods, with little response to call buttons.
• Staff members exhibit rude behavior and a lack of empathy towards residents and their families.
• There are reports of major issues occurring within the facility that remain unaddressed.
• Residents experience inadequate personal care, including missed bathing schedules and delayed medication administration.
• Families have witnessed distressing situations where patients are ignored or treated poorly by caregivers.
• The quality of food served is deemed unacceptable, with inconsistent meal timeliness and warmth.
• Management appears unresponsive to complaints and fails to implement necessary improvements.
• The overall environment lacks accountability, leading to deteriorating conditions for residents over time.

Review

The reviews concerning the care provided at Complete Care at Holiday City paint a bleak picture, revealing serious deficiencies that have led to considerable anguish for both residents and their families. A recurring theme across a multitude of accounts is chronic understaffing, particularly notable during weekends when the issue seems most acute. Families have reported heartbreaking incidents where their loved ones languished in bed for prolonged periods without assistance, highlighting an environment where patient needs are repeatedly neglected. One reviewer recounted witnessing their mother left unattended for hours, while another detailed the distressing experience of a veteran who was left sitting in a soiled diaper for eight to ten hours. These conditions reflect deeply on the facility's operational standards and raise significant concerns about its ability to adequately care for vulnerable individuals.

Families recount harrowing experiences in which they felt compelled to provide additional support to their loved ones simply to ensure basic dignity and respect were afforded to them. In one troubling account, a sister had to remain at the facility just to assist her father with personal hygiene needs, as staff attention was sorely lacking. This is compounded by reports of rude and inattentive staff members who exhibited unprofessional behavior towards patients and their families alike. The emotional toll on families is palpable as they navigate these challenges, compounded by feelings of helplessness knowing that they are dependent upon an inadequate system that fails to meet even foundational care standards.

There are contrasting stories regarding individual experiences within the same facility; some reviewers noted positive interactions with staff members who were described as compassionate and attentive. However, these opinions seem overshadowed by countless negative experiences related specifically to patient neglect and poor management oversight. While some mention improvements such as better food quality or responsive caregivers during particular stays, these instances appear few and far between amid overwhelming reports of systemic failures that put patients' well-being in jeopardy.

Concerns extend beyond mere staffing shortages; numerous reviews highlight issues relating directly to health hazards such as unsanitary conditions and lack of timely medical care. Complaints regarding medications not being administered properly or on time further emphasize this troubling reality. Instances where patients returned home with lost belongings or items belonging to others add another layer of dysfunction regarding patient management within the facility. Families have taken steps toward escalating these issues by reporting conditions directly to the state's Department of Health out of desperation rather than feeling supported within the structure itself.

In stark contrast to some favorable mentions about certain aspects like room cleanliness or external facilities, there exists an undercurrent of dissatisfaction rooted in deep-seated frustrations over communication breakdowns between administrators and concerned family members. Parents suffering from chronic illnesses or cognitive impairments have been subjected not only to physical negligence but also emotional turmoil due largely in part due to the apparent indifferent attitudes from staff during critical moments.

Ultimately, many reviews serve not just as warnings but heartfelt pleas from family members advocating against placing loved ones into this troubled healthcare environment. Personal stories offer chilling insights into what should be safe havens for rehabilitation instead becoming sites wrought with anxiety, pain, and sorrow—often compounding health issues rather than alleviating them during vulnerable transitions in care. Each narrative resonates with shared despair echoing through various families grappling with similar concerns while navigating what should be compassionate care—highlighting an urgent need for substantial reform in how facilities like Complete Care at Holiday City operate moving forward.

Physicians

• Renal Center (0.1 miles)
• Physician's Surgicenter (0.2 miles)
• Dr Shah Office (0.2 miles)
• Ashok K Sinha (0.2 miles)
• Anil Kumar Sharma (0.2 miles)
• Atlantic Ent Assoc PA (0.4 miles)
• Atlantic Medical Imaging (0.4 miles)

Pharmacies

• Rite Aid (0.2 miles)
• CVS Pharmacy (0.4 miles)
• Walgreens (1 miles)
• Community Surgical Pharmacy (1.2 miles)
• CVS Pharmacy (2.3 miles)
• Rite Aid (2.3 miles)
• Rite Aid (3.9 miles)

Restaurants

• McDonald's (0.3 miles)
• Burger King (0.4 miles)
• Office Restaurant & Lounge & Sushi Bar (2.4 miles)
• McDonald's (2.5 miles)
• Baker's Water Street Bar & Grille (2.9 miles)
• Pizza Hut (3.2 miles)
• Friendly's (3.3 miles)

Hospitals

• Community Medical Center For Kids & Family (0.8 miles)
• Children's Specialized Hospital Outpatient Center – Toms River Lakehurst Road (1.8 miles)
• Children’s Specialized Hospital Outpatient and Long Term Care Center – Toms River Stevens Road (2.9 miles)
• Lacey Diagnostic Imaging Center (7.9 miles)

Transportation

• Toms River Bus Terminal (2.5 miles)

Places of Worship

• Presbyterian Church of Toms River (3.1 miles)

Parks

• Jakes Branch County Park (3.3 miles)

Cafes

• Starbucks (3.5 miles)