Manorcare Health Services-Washington Township

Pros

• The individual took the initiative to assist their mother during her stay, demonstrating a strong sense of care and responsibility.
• The decision to take their mother home reflects a commitment to ensuring her well-being and safety.
• The individual is proactive in seeking change by planning to contact the BBB, showing dedication to improving the facility for future patients.
• Their willingness to share their experience can help raise awareness and advocate for better care standards in healthcare facilities.

Cons

• The facility demonstrated a complete lack of care for patients, leaving them unattended even when they called for help multiple times.
• The conditions were unacceptable, with patients lying in dirty clothes and wet Depends without assistance.
• Staff negligence posed serious safety risks, as a major fall risk patient was left unsupervised for hours.
• There was an apparent indifference from the staff regarding the patient's well-being, as no one seemed to care when the family decided to take her home.
• The overall experience was so distressing that it compelled the family to report the facility to consumer protection agencies.

Review

In the realm of healthcare facilities, the expectation is that they provide compassionate care and a safe environment for their patients, particularly vulnerable individuals such as the elderly. Unfortunately, experiences shared by loved ones often tell a starkly different story. A recent account from a concerned family member sheds light on one such facility where neglect and indifference reportedly prevailed. The reviewer recounts their harrowing experience with their mother, who was recently transferred from a hospital to this particular facility.

According to the narrative, the reviewer’s mother faced an alarming level of neglect during her brief stay at the facility. Upon arrival, it became immediately apparent that basic hygiene and dignity were not prioritized. The reviewer found their mother lying in bed in dirty clothes and wet adult diapers—an unacceptable situation for anyone receiving care. Despite ringing for assistance three different times, help never arrived; this lack of response raises serious concerns about staff availability and attentiveness within the facility. For patients who are considered high-risk for falls or have other health concerns, timely assistance is not just appreciated—it is critical.

This distressing scenario escalated when the reviewer was forced to intervene personally to assist their mother with essential needs such as using the bathroom and changing her clothes. Such actions are indicative of an environment where staff shortages or training deficiencies may lead to dangerous situations for patients requiring support. In this case, allowing a major fall risk patient to go unattended while needing assistance poses significant risks—not only compromising her physical safety but also reducing her overall comfort and dignity.

After enduring approximately five hours in this setting, the reviewer reached a breaking point; they decided against leaving their mother in what they perceived as harmful conditions. This emotional decision reflects a larger issue: families should not have to advocate forcefully for basic care standards in healthcare environments designed specifically for those needing assistance. The facility's reaction—or lack thereof—when it became evident that they were taking their loved one home raises further questions about accountability and care standards within its operations.

The experience culminated in disillusionment with not just that particular facility but potentially with broader systems meant to protect and care for those most vulnerable in society—the elderly population facing health challenges. Frustration turned into motivation as the reviewer expressed intentions to contact consumer protection organizations like the Better Business Bureau (BBB) in hopes of bringing awareness and demanding accountability from the facility itself. By sharing this personal journey publicly, they aim not only to address specific grievances but also foster greater scrutiny surrounding practices common across similar institutions.

In conclusion, situations like these underline an urgent need for improved quality control measures within healthcare facilities intended for vulnerable populations. Families deserve peace of mind knowing their loved ones are treated with empathy and respect while under care rather than experiencing neglect or indifference from unresponsive staff members. Through advocacy efforts directed at regulatory bodies like the BBB, there lies hope that others might avoid similarly distressing experiences in seeking appropriate care services for themselves or their loved ones in future engagements with such establishments.

Sewell, New Jersey offers a convenient and accessible community for senior living. With multiple pharmacies such as CVS and Rite Aid within a short distance, easy access to healthcare is readily available. Nearby physicians at Regional Orthopedics and Phila Gastroenterology Group provide comprehensive medical care options. Additionally, the area boasts various dining options including Wendy's, P J Whelihans's Pub, and Cinder Bar for enjoyable meals out. For leisure activities, residents can visit Regal Ua Washington Township theater or take a stroll in the beautiful Washington Lake Park. Transportation via PATCO/NJ Transit at Lindenwold Station allows for easy travel to nearby cities. Overall, Sewell provides a well-rounded and welcoming environment for seniors looking to settle down in a convenient location with essential amenities close by.

Pharmacies

• CVS Pharmacy (0.3 miles)
• Rite Aid (1.8 miles)
• Rite Aid (2.1 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3 miles)

Physicians

• Regional Orthopedics (0.8 miles)
• Phila Gastroenterology Group (1.5 miles)
• Altman & Gerety Family Medical Associates (1.6 miles)
• Internal Medicine Associates of Southern New Jersey (1.9 miles)
• Kressville Pediatrics (4 miles)
• Prate Family Eye Care (7.7 miles)
• Advocare Atrium Pediatrics (8.2 miles)

Theaters

• Regal Ua Washington Township (1.1 miles)

Restaurants

• Wendy's (1.4 miles)
• P J Whelihans's Pub (1.6 miles)
• Cinder Bar (1.9 miles)
• Tilted Kilt Pub (2.3 miles)
• PDQ (2.7 miles)
• Burger King (2.9 miles)
• McDonald's (3 miles)

Places of Worship

• St Charles Boromeo Catholic Church (2.1 miles)

Parks

• Washington Lake Park (3.1 miles)

Cafes

• Panera Bread (3.6 miles)
• Starbucks (3.7 miles)
• Starbucks (8.2 miles)

Hospitals

• Jefferson Stratford Hospital (8.2 miles)
• Virtua Berlin Hospital (8.3 miles)
• Virtua Voorhees Hospital (11 miles)

Transportation

• PATCO/NJ Transit: Lindenwold Station (8.7 miles)