Jefferson Health Care Center

Pros

• The administration at Kennedy Health Care Center is described as professional, competent, and caring.
• The facility is noted for being clean and well-maintained, with up-to-date rooms that are bright and spacious.
• Visitors appreciated the welcoming attitude of the staff, who treated them nicely and provided thorough tours of the facility.
• Many residents enjoyed a positive atmosphere, with no complaints reported about their experience.
• The recent remodeling of the dining room received praise for enhancing the overall appearance of the facility.
• The rehabilitation care provided by therapists at Kennedy Health Care Center was highlighted as wonderful and beneficial for residents.

Cons

• The family feels disappointed with the lack of communication regarding their mother-in-law's condition and appointments at Kennedy Health Care Center, leading them to view it as a "warehouse for old people."
• While some staff members are nice, the nursing staff's attentiveness is inconsistent, leaving family members frustrated with slow responses to requests for assistance.
• There have been contradictory reports about COVID cases among residents and employees, causing confusion and concern for the family.
• A friend noted that while Kennedy Health Care Center was clean overall, there were unpleasant odors present in certain areas.
• A reviewer expressed dissatisfaction with the infection control practices and overall care received by their father, highlighting a lack of understanding of his dementia needs and poor hygiene conditions.
• Although rehabilitation services were praised, the nursing staff was criticized for being inattentive at times, which detracted from their overall experience at the facility.

Review

Kennedy Health Care Center has become a focal point of concern and admiration among families seeking long-term care for their loved ones. The experiences shared by families and friends reveal a complex picture of the facility, highlighting both positive attributes and significant areas needing improvement. For those who have had relatives admitted to the center, navigating communication amidst ongoing COVID-19 restrictions has proven particularly challenging.

One family expressed deep disappointment in Kennedy's communication practices regarding their mother-in-law’s health status. Due to strict visitation policies related to the pandemic, they were unable to check on her condition in person or receive timely updates from staff members. Reports about follow-up doctor appointments often came not from the facility but from transportation services, leaving family members feeling disconnected and uninformed. COVID outbreak notifications seemed inconsistent; one day they were provided with details about infected residents and employees, while the next day information contradicted previous communications regarding staff involvement alone. This lack of coherent communication led them to feel as if their loved one was merely being “warehoused” rather than receiving personalized attention.

Conversely, some caregivers emphasized the professionalism and competence of Kennedy’s administration. They reported that overall experiences at the nursing facility were positive, noting that staff are caring and attentive despite inevitable imperfections inherent in such settings. One individual remarked on how beneficial it is to have experience in inferior facilities to truly appreciate Kennedy's standards of care. Their feedback underscores a more favorable view of administrative operations, suggesting that many staff members do strive for quality service.

Physical aspects of the center also garnered mixed reviews. A visitor who toured Kennedy remarked on its clean environment, light-filled rooms, and newly remodeled dining area. The presence of game rooms suggested an active atmosphere conducive to resident engagement—a critical factor in elderly care facilities. Yet contrasting impressions emerged when other visitors reported unpleasant odors upon entering; although cleanliness was acknowledged overall, inadequate measures seemed taken to manage hygiene effectively within communal spaces.

Different challenges arose during patients' stays reflecting varied degrees of satisfaction with nursing staff performance. While some visitors reported excellent rehabilitation services delivered by therapists during patient recovery periods, they expressed disappointment with nursing aides’ attentiveness—the cornerstone of patient care in these settings. Instances were noted where aides appeared indifferent or slow to respond when assistance was requested, causing frustration for both residents and their families alike.

In summary, Kennedy Health Care Center encapsulates a dual narrative characterized by dedicated rehabilitation services paired with operational challenges that strain relationships between families and staff members. The overarching theme resonates around a fundamental need for improved communication strategies—especially amid constraints imposed by external factors like COVID-19—which could greatly enhance the family experience during what is often a difficult transition into long-term care facilities for their loved ones. As families continue navigating this delicate journey in search of balance within caregiving realities at Kennedy Health Care Center, there lies an opportunity for leadership within its administration to assess feedback constructively and work toward enhancing both quality assurance processes and emotional connections among all stakeholders involved.

Restaurants

• P J Whelihans's Pub (0.3 miles)
• Wendy's (2.6 miles)
• Peking Buffet (2.8 miles)
• Cinder Bar (2.9 miles)
• Tilted Kilt Pub (3 miles)
• Landmark Americana Tap & Grill (3.1 miles)
• PDQ (3.3 miles)

Pharmacies

• Walgreens (0.4 miles)
• Rite Aid (0.4 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (3 miles)

Physicians

• Phila Gastroenterology Group (0.4 miles)
• Internal Medicine Associates of Southern New Jersey (1.1 miles)
• Altman & Gerety Family Medical Associates (1.1 miles)
• Regional Orthopedics (2.3 miles)
• Kressville Pediatrics (5.1 miles)
• Prate Family Eye Care (6.2 miles)
• Rowan SOM Family Medicine Residency Program (7.2 miles)

Parks

• Washington Lake Park (1.4 miles)

Places of Worship

• St Charles Boromeo Catholic Church (1.8 miles)

Theaters

• Regal Ua Washington Township (2.6 miles)

Cafes

• Panera Bread (3.9 miles)
• Starbucks (4 miles)
• Starbucks (6.4 miles)

Hospitals

• Jefferson Stratford Hospital (7 miles)
• Virtua Berlin Hospital (8.4 miles)
• Virtua Voorhees Hospital (10.4 miles)

Transportation

• PATCO/NJ Transit: Lindenwold Station (7.6 miles)