All American Assisted Living at Washington Township

Pros

• The staff at All American is described as friendly, compassionate, and accommodating, treating residents like family.
• Many residents appreciate the beautiful and cheerful atmosphere of the facility, which feels like a home away from home.
• The quality of care received by residents is frequently noted as good, with attentive staff who engage in various activities.
• The community offers a wide range of activities for residents to participate in, contributing to a sense of engagement and happiness.
• Overall experiences at All American are viewed positively by some families, highlighting the cleanliness of the facility and the dedication of the nursing staff.

Cons

• Customer care and service at All-American declined following turnover in administration, leading to unmet expectations for cleanliness and care.
• Residents' personal items, including necessary items like prescription glasses, frequently went missing despite being tagged.
• Communication from the administration was uncooperative and inadequate during critical times regarding residents' care.
• Several residents experienced unmet promises regarding services like physical therapy, leading to dissatisfaction with their overall experience.
• Additional costs were incurred that were not disclosed upfront, contributing to financial strain for families.
• The memory care side had challenges with resident engagement and too few activities compared to the assisted-living side.
• Laundry services were poorly managed, resulting in lost clothing and inconvenience for families needing to wash items themselves.
• The facility did not appropriately address the specific care needs of some residents, causing significant distress for families seeking adequate support.

Review

The All American assisted living facility presents a complex picture through the lenses of various residents and their families. While some experiences have been positive, highlighting friendly staff, engaging activities, and a pleasant atmosphere, others reveal significant shortcomings in care and communication that ultimately led to dissatisfaction. The transitional challenges resulting from changes in administration appear to have impacted many aspects of resident care, contributing to an overall mixed assessment of the establishment.

Initial impressions for many families at All American were overwhelmingly positive. Families noted that the facility had made commendable efforts to create a warm and home-like environment. The bright and cheerful atmosphere, paired with friendly staff members who genuinely appear to care for the residents, contributes to a generally uplifting community vibe. Activities abound for those who wish to participate, fostering social engagement among residents in the assisted living section. However, this vibrancy seems less pronounced within the memory care unit where some residents struggled with diminished capacity and showed less engagement due to caregiving limitations.

Despite these positives, deeper concerns about patient care emerged as reviews progressed. Several families highlighted instances where personal items went missing or were overlooked entirely. In one particularly troubling account, essential belongings such as prescription glasses vanished multiple times without resolution from the staff. Such lapses in attention—even amidst what was reported as a small memory care population—raised questions about whether adequate supervision and organization were being maintained. Families expressed frustration over an apparent lack of accountability when personal belongings went missing and voiced disappointment that issues raised concerning their loved ones’ well-being were often met with indifference from administration.

Compounding these issues is the challenge posed by fluctuating staffing levels—a problem recognized across the healthcare industry today. Many family members articulated their struggles in obtaining clear communication regarding their loved ones' needs or resolving issues related to care or housekeeping services. High turnover rates within administration exacerbated feelings of neglect; as turnover occurred within management roles, so too did coordination suffer between staff members responsible for delivering day-to-day care.

Concerns over billing practices also permeated several reviews of All American's operations. Residents found themselves subject to unexpected increases in costs that differed from initial estimates presented during tours or consultations prior to move-in. Additional charges related to different levels of service added financial burdens on families already stressed by caregiving responsibilities. This discrepancy underscored broader sentiments of feeling misled regarding what had been promised versus actual provisions delivered at current pricing tiers.

Ultimately, while there are standout elements at All American—including compassionate nursing staff who provide thorough support during critical health moments—the disparity between marketing promises and resident realities paints a troubling portrait for prospective families seeking appropriate long-term care solutions for their loved ones. From unfulfilled commitments for specialized services like physical therapy to unresolved housing arrangements leading families into shared accommodations unexpectedly, it remains clear that potential residents must enter with caution and ensure they have accurate portrayals of both available services and quality control practices before committing resources toward any long-term placement decision at this facility.

In conclusion, client feedback on All American presents valuable insights into its strengths alongside areas needing significant improvement in order to uphold promises made regarding resident care. As institutions navigate ongoing challenges—to both meet physical health needs while also providing dignified living circumstances—they must remain steadfastly committed not only to promoting transparency but also ensuring all personnel work collaboratively towards enhancing quality standards that reflect true attentiveness toward each individual they serve.

This part of Sewell, New Jersey offers a variety of amenities and services that cater to seniors looking for convenience and comfort. With several pharmacies such as Rite Aid, Walgreens, and multiple CVS Pharmacy locations within a few miles, accessing medication and healthcare essentials is easily manageable. The area also boasts a selection of dining options including P J Whelihans's Pub, Peking Buffet, and Landmark Americana Tap & Grill for enjoyable meals out. Nearby parks like Washington Lake Park provide opportunities for outdoor recreation and relaxation. Additionally, there are reputable physicians' offices like Phila Gastroenterology Group and Altman & Gerety Family Medical Associates close by for medical care needs. Places of worship like St Charles Boromeo Catholic Church offer spiritual support, while the Regal Ua Washington Township theater provides entertainment options. For those needing transportation, the PATCO/NJ Transit: Lindenwold Station is approximately 7.4 miles away. Overall, this neighborhood in Sewell presents a well-rounded environment that caters to the needs and interests of seniors looking to settle down in a vibrant community.

Parks

• Washington Lake Park (0.6 miles)

Pharmacies

• Rite Aid (0.7 miles)
• Walgreens (0.8 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.3 miles)
• Rite Aid (2.4 miles)
• CVS Pharmacy (3 miles)

Restaurants

• P J Whelihans's Pub (1.3 miles)
• Peking Buffet (2.5 miles)
• Chick-Fil-A (2.7 miles)
• Landmark Americana Tap & Grill (3.1 miles)
• Wendy's (3.6 miles)
• Cinder Bar (3.8 miles)
• Tilted Kilt Pub (3.9 miles)

Physicians

• Phila Gastroenterology Group (1.4 miles)
• Internal Medicine Associates of Southern New Jersey (1.9 miles)
• Altman & Gerety Family Medical Associates (2 miles)
• Regional Orthopedics (3.3 miles)
• Prate Family Eye Care (5.7 miles)
• Kressville Pediatrics (6.1 miles)
• Orthopedic Surgery & Sports Medicine (6.4 miles)

Places of Worship

• St Charles Boromeo Catholic Church (2.6 miles)

Theaters

• Regal Ua Washington Township (3.6 miles)

Cafes

• Starbucks (4.7 miles)
• Panera Bread (4.7 miles)
• Starbucks (5.7 miles)
• Jersey Java & Tea (10.9 miles)

Hospitals

• Jefferson Stratford Hospital (6.9 miles)
• Virtua Berlin Hospital (8.9 miles)
• Virtua Voorhees Hospital (10.6 miles)

Transportation

• PATCO/NJ Transit: Lindenwold Station (7.4 miles)