96 Parkway Avenue, Rochelle Park, NJ 07662
For more information about senior living options: (844) 490-3973
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Dustin goes above and beyond, follows up, and treats the facility like his own company. Bien is a good nurse who is straight to the point and explains things. Yurina warmly and genuinely greets visitors from the moment they enter. The staff are consistently kind, professional, and compassionate, creating a warm, welcoming environment. The Chateau staff are friendly, knowledgeable, and keep patients and families informed. The facility is clean and well-maintained, with attentive care and helpful staff. Families report feeling safe, supported, and grateful for the care their loved ones receive. The recreation staff, such as Delia, contribute to daily engagement and encouragement for residents. The medical team stabilizes patients' concerns and helps them leave stronger and healthier. The facility accommodates dietary restrictions and offers good entertainment options.
The food is horrible and the staff doesn't care about residents. Help requests go unanswered for hours. Phones are unplugged so residents can't call for assistance. The facility is unsafe for elderly loved ones; they may not come home the same person. Some staff are going through the motions and do not follow up. Administrators ignore concerns and nothing gets done. The staff delayed hospital readmission for a patient, violating patient rights. A nurse allegedly grabbed the operated leg during a skin check.Across the spectrum of experiences, Alaris Health at the Chateau seems to deliver a deeply human, people-first approach in many cases, while also presenting serious concerns for others. The most frequent thread among the positive notes is a sense that the staff can be genuinely warm, attentive, and invested in each resident's well-being. Several reviewers highlight specific individuals who stand out for going above and beyond, and many describe a familiar, almost family-like environment where residents and their families feel seen and cared for.
Dustin, a liaison mentioned repeatedly, is praised for treating the facility like his own company, following up reliably, and not disappearing when he promises to return with help. Bien, described as a straightforward and capable nurse, is another consistently cited staff member who contributes to a sense of competent, honest communication. Yurina is singled out for a consistently warm, respectful greeting from the moment you enter, setting a tone of genuine hospitality that continues through the rest of the team, from administration to nursing to aides. In several reviews, these staff members are part of why families feel secure that their loved ones are receiving attentive care.
Other accounts underscore how the whole team - nurses, aides, office staff, and even those in recreation - contributes to a humane and supportive atmosphere. The care experiences span a wide range of services: for some, on-site dialysis and physical therapy during recovery from fractures or surgeries, with staff providing daily updates and maintaining a clean, orderly environment. For families of long-term residents, there is praise for consistent staffing who become familiar with residents by name, and for a facility culture that makes it possible for families to feel involved and informed. Recreation staff like Delia, along with therapists and CNAs such as Amy, Jennifer, and Wendy, are mentioned as providing meaningful engagement that helps residents stay connected and engaged.
Several reviews emphasize the quality of clinical care and the effectiveness of therapy and medical teams. One account notes successful rehabilitation after a fracture, with the patient moving from bed to chair and receiving clear, ongoing communication about progress. Others describe consistent, respectful medical attention for both routine care and more complex needs, with some residents and family members expressing heartfelt gratitude for how medical staff stabilized conditions before discharge and helped patients return home stronger.
Yet alongside the praise, there are clear, strong warnings from other families. A husband who became a patient himself recounts a vastly different experience: care described as horrible, alarms ignored, and the buzzer unacknowledged for hours. He details delays in getting his husband back to the hospital when breathing difficulties arose, accusing the facility of trying to delay hospitalization under the guise of additional tests and scheduling. He frames this as a violation of patient rights and expresses a deep mistrust of how critical decisions about his husband's care were made. This perspective highlights serious concerns about responsiveness, safety, and the autonomy of patients in crisis.
There are additional negative anecdotes that echo similar themes. One reviewer writes pointedly that if you want to "get rid of a family member," this is the place, citing a skin check mishandled by a nurse who grabbed an operative leg, potential medication scheduling conflicts that didn't align with a patient's needs, and a gluten allergy being overlooked when cream of wheat was offered. Another caller mentions unpleasant experiences with administration, a nonchalant approach to alarms, and a perception that staff may prioritize their routine over urgent patient needs. A separate reviewer mentions a late, limited tour by a staff member who could not answer questions or show a room properly, leaving a sense of missed opportunity and disappointing first impressions.
There are also practical, everyday concerns that color some reviews. Some rooms show signs of wear or cleanliness issues, such as an aging room with remote controls that are not functioning properly, and a perceived need for more diligent disinfecting and equipment maintenance. A few reviewers rate their experience more conservatively, acknowledging both high points and the areas where improvements are needed, with one estimate hovering around a mid-range score for overall satisfaction.
Taken together, the narrative across these reviews paints a picture of a facility capable of remarkable compassion, communication, and specialized care in the hands of dedicated staff. Core personnel - Dustin, Bien, Yurina, Delia, and others - appear to play pivotal roles in delivering the best experiences, creating trust and a sense of continuity for families who visit frequently. At the same time, there are stark warnings about administrative responsiveness, patient rights, timely escalation to hospital care when needed, and basic issues of room upkeep and safety that some families feel have not been adequately addressed. The facility's strengths lie in its people, its patient-centered attentiveness, and the capacity to provide on-site therapies and medical services; its challenges revolve around ensuring consistent safety, timely response, and reliable adherence to patient rights and preferences.
For families evaluating care here, the stories suggest a landscape where compassionate, capable care is very much real and attainable through particular staff members and a close-knit approach to resident well-being. They also underscore the importance of asking direct questions about how emergencies will be handled, how quickly alarms are answered, and how medication and dietary needs will be managed in practice. A visit to observe how the team responds in real time, a review of the facility's processes for incident reporting and escalation, and conversations with both administration and frontline staff would help prospective residents and their loved ones gauge whether the balance of warmth, competence, and safety aligns with their expectations and needs.
240 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (13 miles away) Newark International (15 miles away) Westchester Cty (22 miles away) John F Kennedy International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Alaris Health At Rochelle Park in Rochelle Park, NJ is an assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The community boasts a beauty salon where residents can pamper themselves, and each room is equipped with cable or satellite TV for entertainment. Furthermore, community-operated transportation is available for residents who need assistance getting around.
For those who enjoy staying connected, there is a computer center and Wi-Fi/high-speed internet access throughout the community. Meals are served in a dining room with restaurant-style dining, allowing residents to enjoy delicious and nutritious meals prepared by the staff. Alternatively, residents also have the option of using the kitchenette in their fully furnished accommodations.
Alaris Health At Rochelle Park offers various spaces for relaxation and recreation. Residents can spend time in the fitness room to stay active or visit the gaming room for some friendly competition. The beautiful garden and outdoor space provide opportunities for fresh air and relaxation.
Housekeeping services ensure that the community is kept clean and tidy, while move-in coordination helps facilitate a smooth transition for new residents. Private bathrooms offer convenience and privacy. A small library allows residents to indulge in their love for reading, while telephone access keeps them connected with loved ones.
In terms of care services, Alaris Health At Rochelle Park provides 24-hour call system and supervision for added peace of mind. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time.
The community also offers a mental wellness program to prioritize the emotional well-being of its residents. Special dietary restrictions are accommodated through diabetes diets and other necessary modifications. Transportation arrangements are made both for non-medical purposes as well as transport to doctors' appointments.
Residents at Alaris Health At Rochelle Park have ample opportunities for socialization and activities. Concierge services are available, and fitness programs cater to different abilities. Planned day trips and resident-run activities provide a chance for exploration and engagement. Scheduled daily activities ensure that there is always something for residents to participate in.
The surrounding area also offers convenient amenities, with several cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals nearby. This allows residents easy access to various services and entertainment options in the community's vicinity.
Overall, Alaris Health At Rochelle Park provides a well-rounded assisted living experience that focuses on meeting the needs of its residents while offering a comfortable and engaging environment.
Alaris Health At Rochelle Park is located at 96 Parkway Avenue, Rochelle Park, NJ 07662 in Bergen County, New Jersey
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