Troy Hills Center in Parsippany, NJ

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  • Interior

    Elegant dining area with red tablecloths and decorative drapes.
  • Bedroom

    A cozy hospital room with a bed, lamp, and a teddy bear by the window.
  • Windows

    A cozy hospital room with a decorated bed, a lamp, and a teddy bear by the window.
  • Dining

    An elegantly decorated dining room with tables and chairs, adorned with patterned curtains and wall art.
  • Landscaping

    A cozy porch surrounded by lush greenery and vibrant flowers.
  • Exercise Equipment

    A small fitness area with exercise equipment including a stationary bike and other workout machines.
  • Healthcare

    A physical therapy room equipped with wheelchairs and various rehabilitation tools.

Troy Hills Center in Parsippany, NJ

200 Reynolds Avenue, Parsippany, NJ 07054

For more information about senior living options: (844) 490-3973

4 from 70 reviews
5 stars
43
4 stars
9
3 stars
5
2 stars
1
1 stars
12

Skilled Nursing Facility

Troy Hills Center Costs & Pricing

Troy Hills Center presents a distinct pricing structure for its accommodations, reflecting the premium services and facilities it offers. The monthly cost for a semi-private room at Troy Hills is $8,550, which significantly exceeds both the Morris County average of $5,850 and the state average of $5,068. Similarly, private rooms at Troy Hills are priced at $9,000, positioning them above Morris County's average of $5,919 and New Jersey's statewide average of $5,799. This pricing indicates that while Troy Hills may be on the higher end of the spectrum compared to local and state alternatives, it likely corresponds with enhanced care quality, specialized services, or amenities tailored to meet residents' needs in a supportive environment.

Floor plansTroy Hills CenterMorris CountyNew Jersey
Semi-Private$8,550$5,850$5,068
Private$9,000$5,919$5,799

Overall Review of Troy Hills Center

Pros

  • pro The staff at Troy Hills Center Nursing Home are kind, professional, and truly compassionate.
  • pro The environment is clean, organized, and welcoming, giving families peace of mind.
  • pro The nurses, CNAs, and support staff go above and beyond to ensure residents' comfort, safety, and dignity.
  • pro The administrator is hands-on and communicates openly and respectfully with families.
  • pro The rehabilitation services, including physical therapy, are excellent and help residents regain mobility.
  • pro The staff are described as exceptional, kind, caring, loving, and attentive, creating a wonderful healing environment.
  • pro Families frequently report that the center treats residents like family and highly recommend it for compassionate care.

Cons

  • pro The facility is dirty and the building is old.
  • pro The food is terrible.
  • pro Medical care is lacking and the staff are less attentive as patients get sicker.
  • pro There is no central air conditioning; only bedrooms have AC, and the facility smells like urine.
  • pro A resident was left in a soiled condition for hours with no staff available.
  • pro Nurse Josephine was rude and unhelpful.
  • pro The center is severely short-staffed, resulting in neglected patient care.
  • pro The doctor did not see the patient until the fifth day and follow-up was poor.
  • pro Administration appears more concerned with charging Medicare than with resident care.
  • pro Do not send your family here.

Review

This community is best suited for families that prize warmth, direct staff engagement, and robust rehabilitation services. Troy Hills Center tends to serve residents who thrive under attentive nursing care and a therapy-driven approach, with administrators who stay connected with families. The environment is frequently described as clean, welcoming, and home-like, with staff who treat residents with dignity. Yet the same body of reviews signals that modern, hotel-like amenities and spotless clinical oversight are not guaranteed. For families seeking the most contemporary facilities, consistently flawless service, and top-tier daily operations, alternatives deserve serious consideration.

The strongest positives center on patient care and rehab outcomes. Nurses, CNAs, and therapists are repeatedly praised for skilled, compassionate work, and numerous accounts highlight meaningful gains in mobility and strength through intensive PT/OT. The administration and admissions process are often cited as accessible, proactive, and supportive, helping families navigate transitions with clarity. Public spaces and common areas are described as bright and welcoming, and a home-like atmosphere - complete with engaging activities and respectful interactions - appears to ease the stress of care. For residents needing short-term rehab en route to returning home, Troy Hills frequently delivers the hands-on, people-centered care that families value most.

However, the record includes substantial and repeated cautions. A notable portion of reviews allege understaffing and inconsistent responsiveness, with reports that basic tasks - like timely assistance, hygiene, and linen changes - can be delayed. Hygiene concerns, odors, and aging or dated rooms appear in several complaints, undermining comfort and perceived safety. Medical oversight is described by some families as uneven, with delays in physician or advanced practitioner involvement and follow-through on test results or treatment plans. Dining experiences and meal customization vary, and communication gaps around care plans, discharges, and language or cultural needs are not uncommon. These risks are not trivial, and they color the overall reliability picture.

The interplay between pros and cons matters: strong rehab and genuine compassion can offset many frustrations when care is timely, staff are invested, and families feel heard. Where Troy Hills shines - effective therapy, friendly, patient-facing staff, and clear, open communication from leadership - it delivers meaningful improvements and a reassuring presence for families during difficult transitions. Yet the significant reports of inconsistent daily care and operational gaps remind that the center can behave unpredictably. In practical terms, the care you get can swing with who is on shift, which makes predictable outcomes less guaranteed than in facilities with more uniform staffing and infrastructure investments.

Prospective residents should plan methodically. Before deciding, families should demand a candid tour and ask pointed questions: current staffing ratios across shifts; the rehab director's availability and recent therapy schedules; how discharge planning is managed and documented; and the process for medication reconciliation and follow-up appointments. Inspect rooms and restrooms for cleanliness and upkeep; assess odor control and housekeeping responsiveness; and verify dining options and dietary accommodations. Speak with current residents and their families about day-to-day responsiveness and the consistency of care. Finally, consider a short-term or trial stay to observe care dynamics firsthand before committing long-term.

Bottom line: Troy Hills Center is a viable choice for rehab-focused, person-centered care when staff engagement is strong and families can monitor day-to-day operations closely. It is less suitable for those requiring consistently modern facilities, uniform daily care, and proactive medical oversight. For families prioritizing compassionate, skilled rehabilitation in a home-like setting and a highly involved admissions process, the center can be a solid fit. For others, particularly those wary of variability in staffing and responsiveness or who demand a more pristine, turnkey environment, exploring alternatives with more consistent reviews and newer facilities will reduce risk and disappointment.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Newark International (16 miles away) Newark International (16 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Troy Hills Center in Parsippany, NJ is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The center provides fully furnished apartments with cable or satellite TV, Wi-Fi/high-speed internet access, and a kitchenette for added convenience. Housekeeping services are also available to ensure a clean and comfortable living environment.

Residents can enjoy outdoor space, including a garden, and have access to private telephone lines. Move-in coordination is provided to assist new residents in settling into their new home seamlessly.

The care services at Troy Hills Center are designed to promote the wellbeing and independence of residents. There is 24-hour supervision available, as well as assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive the necessary medical attention.

For those with special dietary restrictions or diabetes, the center offers meal preparation and service tailored to their specific needs. Medication management is provided to ensure that residents take their medications properly.

The mental wellness program at Troy Hills Center focuses on promoting emotional wellbeing through various activities and support services. Transportation arrangements can be made for medical appointments, allowing residents easy access to healthcare facilities.

Residents can enjoy scheduled daily activities at the center, keeping them engaged and socially active. Additionally, there are several nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.

Overall, Troy Hills Center provides a supportive and comfortable environment for seniors who require assistance with daily tasks but still want to maintain their independence and quality of life.

Nearby Places of Interest

Places of Worship

  • Liquid Church (0.9 miles)
  • Church of Jesus Christ of Latter Day Saints (7 miles)

Cafes

  • Starbucks (1.1 miles)
  • Panera Bread (3.3 miles)
  • Starbucks (4.1 miles)
  • Starbucks (4.3 miles)
  • Starbucks (4.7 miles)
  • Lokl Cafe (5.4 miles)
  • Starbucks (7.2 miles)

Pharmacies

  • Walgreens (1.2 miles)
  • Wegmans (1.9 miles)
  • CVS Pharmacy (2.5 miles)
  • Walmart Pharmacy (4.1 miles)
  • Walgreens (4.2 miles)
  • CVS Pharmacy (4.2 miles)
  • CVS Pharmacy (4.7 miles)

Physicians

  • Parsippany Pediatrics (1.7 miles)
  • Peter Dabrowksi MD (2.9 miles)
  • Changebridge Medical Associates (3.5 miles)
  • Cardiology Consultants (4 miles)
  • Summit Medical Group (4.3 miles)
  • EHE International (4.4 miles)
  • Summit Medical Group (4.8 miles)

Restaurants

  • Wendy's (1.8 miles)
  • Wendy's (1.8 miles)
  • Ferraro's Italian Food Specialties (2.1 miles)
  • Wendy's (3.2 miles)
  • Tommy's Tavern + Tap (3.2 miles)
  • Chick-Fil-A (3.4 miles)
  • McDonald's (4.1 miles)

Parks

  • Volunteers Park (2.3 miles)
  • Florham Park Recreation Department (4.4 miles)
  • The Morristown Green (5.5 miles)
  • Ginty Field (5.7 miles)
  • Gardner Field (5.7 miles)
  • Loantaka Brook Reservation Recreation Area (6.2 miles)
  • Degnan Memorial Park (7.9 miles)

Theaters

  • AMC East Hanover 12 (2.9 miles)
  • Cinemark (7.8 miles)

Transportation

  • Signature Flight Support (3.8 miles)
  • Rockaway Mall Park & Ride (8.7 miles)

Hospitals

  • Saint Clare's Hospital (4.4 miles)
  • Morristown Memorial Hospital Atlantic Health (5.4 miles)
  • Greystone Park Psychiatric Hospital (5.7 miles)
  • Saint Barnabas Medical Center (7.8 miles)
  • St Clare's Hospital (7.8 miles)

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