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3.5 from 55 reviews
5 stars
21
4 stars
12
3 stars
8
2 stars
4
1 stars
10
Overall Review of New Community Extended Care Facility
caveat4 reviews mention this
Cleanliness and odor vary
Residents and visitors report inconsistent cleanliness and noticeable odors.
Some reviewers describe the facility as clean with no smell during their visit, but others report strong odors and unclean conditions. A resident’s family member specifically mentions urine-like smells and a sticky bathroom floor. Multiple reviews also characterize the building as very smelly on arrival.
caveat3 reviews mention this
Outdated conditions and pests
Several reviewers say the building needs major updates.
Several reviews criticize the facility’s upkeep, calling it old and in need of renovation. At least one reviewer also mentions insects and mice, alongside concerns about basic care. Another reviewer says the tour showed cleanliness but that it still needs updating.
caveat5 reviews mention this
Staff professionalism is mixed
Reviews describe both compassionate staff and serious professionalism problems.
Some reviewers say staff were compassionate and friendly, and one family member describes being treated like family. Others report rude administration, unprofessional phone interactions, and staff behaving poorly toward residents. One review also includes allegations of theft by workers, which directly conflicts with the more positive reports of care.
caveat4 reviews mention this
Response times and urgency concerns
Several reviews raise concerns about delayed responses and urgent care.
Some reviewers describe difficulty getting help, including slow responses to call bells. Another review complains about delayed contact and lack of understanding of urgency. Families also describe barriers to timely access, including scheduling delays related to seeing a resident.
caveat4 reviews mention this
Belongings and clothing get misplaced
Multiple reviewers report issues with lost or stolen clothing.
Some families report that clothing goes missing or gets misplaced, sometimes framed as an issue that happens with short-term memory loss. Other reviews are more serious, alleging that clothes were stolen from drawers and that management treated it as minor. One reviewer says they were paid for missing items and notes an improvement afterward.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
180 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Newark International (3 miles away)
LaGuardia (17 miles away)
John F Kennedy International (23 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Videos
Nearby Places of Interest
Transportation
Newark Penn Station (1.6 miles)
East Orange Station (1.8 miles)
Harrison Path Station (2.1 miles)
NJT - Brick Church Station (2.2 miles)
Newark Liberty International Airport Station (2.4 miles)
Rail Link (2.4 miles)
United Club (2.9 miles)
Restaurants
Tops Diner (1.8 miles)
Vanguard Kitchen (3.1 miles)
Taco Bell (3.4 miles)
The Able Baker (4.4 miles)
McDonald's (4.8 miles)
McDonald's (5 miles)
McLoone's Boathouse (5.1 miles)
Parks
Orange Park Nj (2.4 miles)
Milo S. Borden Park (2.9 miles)
Memorial Park (4.1 miles)
South Mountain Reservation (4.2 miles)
Eagle Rock Reservation (4.5 miles)
Degnan Memorial Park (5.8 miles)
Stephen R Gregg Bayonne Park (5.8 miles)
Pharmacies
Walgreens (2.8 miles)
CVS Speciality (2.9 miles)
Walgreens (3.2 miles)
Walgreens (3.2 miles)
CVS Pharmacy (3.7 miles)
CVS Pharmacy (3.7 miles)
Walgreens (4.3 miles)
Cafes
True Salvage Cafe (3 miles)
The Bread Stand (3.5 miles)
Dunkin (3.6 miles)
Panera Bread (4.9 miles)
Paper Plane Coffee Co. (5.5 miles)
Starbucks (6.8 miles)
Starbucks (7 miles)
Places of Worship
Morrow Memorial United Methodist Church (4.6 miles)
New Community Extended Care Facility on seniors.fyi includes 13 photos including images showing interior, office, reception, dining, physical therapy, rehabilitation, healthcare, bedroom, and more.
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Anticipatory grief is an emotional response to the impending loss of a loved one, characterized by complex emotions such as sadness and anger, and involves navigating stages similar to those identified by Kübler-Ross. Coping strategies are vital for managing this process, emphasizing compassionate communication, self-care, and support groups while recognizing the cultural influences on grieving.
Adult day care programs offer essential support and activities for older adults, yet many hesitate to participate due to concerns about independence and stigma. To alleviate these apprehensions, families should facilitate open discussions, explore financial resources, suggest trial visits, and collaborate with healthcare providers to highlight the benefits of such services for both the participants and their caregivers.
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