Broadway House For Continuing
Save298 Broadway, Newark, NJ 07104
For more information about senior living options: (844) 490-3973
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Broadway House attracts a wide range of experiences from families who entrusted their loved ones to its care, and the reviews read like a mosaic of highs and lows. Some reviewers speak of a facility that can be a source of real comfort during difficult times, while others describe serious concerns about leadership, staffing, and treatment. One reviewer even points to the activities director by name, accusing Ms. Korvette Hinton of favoritism and gossip, a claim that crops up amid a broader chorus of complaints about staff dynamics and the way care is managed.
In a notably positive note, one family member recounts a deeply meaningful experience surrounding end-of-life care for their mother, Gloria. The reviewer, Stacie S, emphasizes that the nurses, aides, and social worker were helpful and caring, and that the doctors explained medical information in straightforward terms so the family could understand what was happening. The family celebrated an anniversary in the facility's family room, and the reviewer says the joy of those moments brought Gloria comfort. The sense conveyed is that the staff treated Gloria with dignity, and that she passed away peacefully surrounded by loved ones, with the caregiver team expressing their sadness at her passing. For this reviewer, the experience at Broadway House, given the circumstances, was ultimately a positive one.
But the tone is not uniformly favorable. Several entries reflect frustration with management and environmental conditions. One 1-star review cites unprofessional behavior by the director of nursing, Elaine Brown, describing her as dictatorial and claiming she favors some staff over others at the expense of CNAs' well-being. Another reviewer, while saying "Very good" in a separate post, laments external cleanliness issues - garbage around the building, broken mattresses and bottles, sidewalks in disrepair - and asks that the facility improve its upkeep. A different reviewer bluntly states, "The worst place to put your loved ones," signaling a strong sense of dissatisfaction that contrasts with more favorable comments elsewhere.
There are also anecdotes that highlight positive interpersonal connections within the staff. For instance, a reviewer notes that their mother-in-law stayed for two weeks and was "extremely happy" with the staff, specifically praising Nayara de Souza, a CNA who spoke Portuguese and helped bridge language barriers. This kind of detail - personal connections and language accommodation - appears repeatedly in some reviews as a crucial factor in perceived quality of care, even when other aspects are criticized. In another case, a family member expresses heartfelt gratitude for what they felt was the best care their mother received, implying strong relationships with the care team.
Yet alongside these moments of appreciation, there are stark and strongly negative accounts. One reviewer declares, "i've never experienced such terrible treatment and inhospitable conditions," using emphatic language to describe a facility that supposedly shows little regard for patients and is driven by financial concerns. Phrases like "SO INHUMANE !!!!! they only see dollar signs" and "Worst place ever" recur in several comments, accompanied by accusations of dirty conditions and hostile attitudes from staff. The language reflects a deep sense of betrayal and fear for patients' well-being, with some reviewers urging others not to entrust their loved ones to the home.
In a particularly troubling thread, reviewers recount experiences of alleged racially charged or discriminatory behavior, and even allegations of mismanagement in cases involving behavioral health patients. One reviewer claims their brother was mistreated and rushed through a difficult transition, with accusations of sedation at maximum levels and a lack of proper medical oversight. They describe witnessing severe neglect - urination on the person and a room in disarray - and suggest a cover-your-back culture among administrators and staff. Another post recalls the withdrawal of a patient to another facility after a failed attempt at adjusting medications, framing the experience as a serious patient rights concern. The length and intensity of these accounts heighten the sense that, for some families, the facility did not meet basic standards of care.
Rounding out the mosaic, a few reviews offer a stark contrast by praising Broadway House as a place that meets various needs - ranging from recovery from illness or addiction to general living assistance. Some reviewers identify Broadway House as a "best" option they've encountered, or as a promising environment for rehabilitation or post-acute care. Others present a more critical view of the physical and staffing reality, describing experiences where essential tasks - like brushing teeth, laundry, and timely care - fell short of expectations, leaving families feeling unsettled and anxious about the conditions their loved ones faced.
Taken together, the collection paints a complex portrait: Broadway House can be a place of solace and compassionate care for some families, particularly in emotionally intense moments or where staff go the extra mile to connect with patients in meaningful ways. For others, the experience is marked by serious concerns about leadership, consistency in care, cleanliness, and the balance between compassion and administration. The breadth of experiences - ranging from peaceful end-of-life moments to accusations of neglect, racism, and manipulation - suggests that prospective families should approach with caution, ask direct questions about staffing, oversight, and patient rights, and consider visiting multiple times to form a complete picture before making a decision.
Broadway House For Continuing in Newark, NJ provides a comfortable and supportive environment for seniors who require assistance with daily activities. The community offers a wide range of amenities to ensure that residents have access to all they need for a fulfilling and enjoyable lifestyle.
The community features a beauty salon, allowing residents to maintain their personal grooming needs. Cable or satellite TV is available in each living space, ensuring that residents can stay connected to their favorite shows and entertainment. Community-operated transportation is provided for outings and appointments, allowing residents to easily get around town.
A computer center is available for residents to access the internet and stay connected with loved ones. A dining room provides restaurant-style dining where nutritious and tasty meals are served. Residents can also cook their own meals in the fully furnished kitchenettes available in each living space.
Broadway House For Continuing has excellent fitness facilities, including a fitness room, gaming room, and outdoor space where residents can engage in physical activities and socialize. For those who prefer quieter pursuits, there is a small library where residents can relax with a good book.
Housekeeping services ensure that residents' living spaces are kept clean and tidy at all times. Move-in coordination is provided to support smooth transitions for new residents. Private bathrooms offer convenience and privacy.
To meet medical needs, the community offers medication management services as well as assistance with activities of daily living such as bathing, dressing, and transfers. Diabetes diet plans and special dietary restrictions can be accommodated by the culinary team.
Residents at Broadway House For Continuing enjoy an active lifestyle with various activities offered on a regular basis. Planned day trips and resident-run activities allow for social engagement and exploration of local attractions. Fitness programs cater to different levels of physical ability while scheduled daily activities provide opportunities for learning, creativity, and entertainment.
The surrounding area offers numerous amenities conveniently located nearby. There are two cafes, four parks, nine pharmacies, two physicians' offices, eight restaurants, and 18 transportation options in close proximity to the community. Additionally, there is a theater nearby for residents who enjoy cultural outings.
Overall, Broadway House For Continuing strives to provide a vibrant and supportive assisted living community that promotes independence, wellness, and social engagement for its residents.
Broadway House For Continuing is located at 298 Broadway, Newark, NJ 07104 in Essex County, New Jersey
Broadway House For Continuing on seniors.fyi includes 14 photos including images showing healthcare, exercise, rehabilitation, interior, nurse, architecture, wheelchair, physical therapy, and more.
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