New Vista

Pros

• The staff at New Vista are dedicated to their work and handle a variety of patient needs.
• New Vista provides care options for patients in need of support.
• The facility offers a range of services to accommodate different medical conditions.
• Staff members can learn and adapt to new situations, demonstrating resilience in challenging circumstances.
• The presence of multiple nurses ensures that there is always someone available to assist with patient care, even if they may not be familiar with each individual case.

Cons

• The facility had a strong smell and was not clean.
• Residents were not being cleaned properly, leading to infections.
• There were instances of inadequate care, such as the improper management of catheters.
• Staff lost important medical records, raising concerns about their competence.
• Patients experienced bedsores due to lack of proper care.
• There was a lack of continuity in nursing staff, resulting in unfamiliarity with patients' conditions.
• Staff members were often unable to provide timely information about residents' health status.

Review

The experience of placing a loved one in a care facility can be an emotionally charged decision, often fraught with anxiety about the quality of care that will be provided. For one family, their experience at New Vista proved to be deeply troubling and far from satisfactory. The facility was characterized by significant cleanliness issues, including an overwhelming odor that pervaded the environment. Such conditions raised serious concerns about hygiene and the overall well-being of residents. This lack of cleanliness not only created an unpleasant atmosphere but also had direct implications for the health of residents, particularly vulnerable individuals who may already be battling illness or mobility issues.

One particularly alarming aspect of care at New Vista was the inadequate attention given to personal hygiene and medical procedures for residents. The patient's family reported that their mother was not cleaned properly during her stay, leading to repeated infections—a troubling situation for anyone in care but especially critical for those who depend on others for assistance with daily activities. Over time, these lapses in basic care resulted in severe complications such as bedsores, which are often preventable with proper monitoring and regular turning of immobile patients. Bedsores can have serious consequences on a person's health and recovery trajectory, highlighting a systemic failure in patient management within the facility.

Concerns regarding staff competence and continuity were equally glaring during this family's experience at New Vista. Each day brought different nursing staff members attending to their mother’s needs, resulting in inconsistent and fragmented communication about her condition and care plans. This rotation of caregivers meant that many nurses were unfamiliar with her particular needs or medical history when they came on shift—leading to situations where vital information was overlooked or missed entirely. This inconsistency is unacceptable; patients require stable relationships with caregivers to ensure they receive personalized care tailored to their specific health circumstances.

A shocking incident involving catheterization further exemplified lapses in appropriate medical oversight at New Vista. Family members expressed outrage when they learned that their mother's catheter had been left in place longer than recommended—a mistake compounded by the facility losing crucial documentation regarding when it had been first inserted. Losing such important records raises alarming questions about accountability within the institution's healthcare practices. Not surprisingly, this oversight ultimately led to yet another infection: a urinary tract infection (UTI), which arose directly from these procedural failures.

When family members attempted to inquire about their mother’s status throughout her stay, they were met with frustrating responses from staff who lacked immediate access to current information regarding her condition—often stating that they needed to "find her file." Despite being present in the facility since morning hours, staff did not seem equipped or prepared enough to provide timely updates on resident health status or ongoing treatments—demonstrating a significant shortfall in operational efficiency and connectivity among caregiving personnel.

In summary, this family's account sheds light on multiple deficiencies at New Vista—from hygiene standards and fundamental patient care practices to problematic staffing protocols and poor communication structures among nursing staff. Their experience underscores an urgent need for systemic reforms within facilities like New Vista; specifically addressing staffing levels to ensure more consistent caregiver relationships while also enhancing training programs focused on essential aspects of patient management—such as maintaining hygiene standards and ensuring accurate medical record-keeping. Ultimately, ensuring high-quality care requires commitment from all levels within long-term healthcare settings; without it, families may find themselves facing heart-wrenching choices about how best to support their loved ones' needs during vulnerable times.

Restaurants

• Tops Diner (0.8 miles)
• McDonald's (3.1 miles)
• McDonald's (3.4 miles)
• Taco Bell (3.7 miles)
• Egan & Sons (4.5 miles)
• Vanguard Kitchen (4.5 miles)
• Faubourg (4.6 miles)

Pharmacies

• Walgreens (1.2 miles)
• CVS Speciality (1.4 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (3.5 miles)
• CVS Pharmacy (3.7 miles)
• CVS Pharmacy (4.1 miles)

Transportation

• Harrison Path Station (1.7 miles)
• Newark Penn Station (1.9 miles)
• East Orange Station (2.2 miles)
• NJT - Brick Church Station (2.6 miles)
• Newark Liberty International Airport Station (4.1 miles)
• Rail Link (4.1 miles)
• United Club (4.4 miles)

Parks

• Orange Park Nj (3.4 miles)
• South Mountain Reservation (3.9 miles)
• Eagle Rock Reservation (4.3 miles)
• Milo S. Borden Park (4.8 miles)
• Edgemont Memorial Park (5.3 miles)
• Degnan Memorial Park (5.8 miles)
• Memorial Park (5.8 miles)

Physicians

• Summit Medical Group (4.5 miles)
• Care Station Medical Group (4.9 miles)
• Summit Medical Group (5.2 miles)
• Women First Health Center (5.8 miles)

Cafes

• Paper Plane Coffee Co. (4.5 miles)
• True Salvage Cafe (4.9 miles)
• Starbucks (5 miles)
• Panera Bread (5 miles)
• Dunkin (5.1 miles)
• The Bread Stand (5.4 miles)
• Starbucks (5.8 miles)

Theaters

• AMC Clifton Commons 16 (4.9 miles)
• 2198 Amc Jersey Garden (7 miles)

Places of Worship

• Ahavas Israel (6.3 miles)
• Morrow Memorial United Methodist Church (6.3 miles)
• Bais Torah U'tefilah (6.6 miles)

Hospitals

• Saint Barnabas Medical Center (7.1 miles)