Care One At New Milford
Save800 River Road, New Milford, NJ 07646
For more information about senior living options: (844) 490-3973
The staff is friendly, warm, and attentive to residents and their families. CareOne New Milford is described as a beautiful, clean facility with a welcoming atmosphere. Nurses, aides, and therapists are praised for excellent, above-and-beyond care. The rehabilitation team helps residents regain mobility and strength. Families feel well informed and supported by the caregiving team. The front desk and admissions staff are professional, courteous, and accommodating. The dining and activity programs are engaging and enjoyable for residents. The facility is considered a hidden gem and a wonderful choice for senior care. The staff treats residents with dignity and respect, like family. The environment is safe, well-maintained, and adheres to strong infection-control protocols.
The dementia unit is horrible; patients are treated worse than animals, and the staff is understaffed and short-tempered. The staff were nasty and not supportive, making the patients uncomfortable, and the reviewers would not recommend the rehab center. The facility's negligence nearly led to a father's death, and his clothes were stolen. The patient bathroom was dirty with feces around the bowl, and when the issue was raised, staff dismissed the complaint and treated it as a lie. One aunt left the facility downhill, with bruises and scratches on her ribs and back, described as a nightmare. The building was dirty with a bad smell, and management was described as atrocious and unresponsive. The place was called a house of horrors - understaffed, with patients forced to sit in uncomfortable chairs and given no dignity. Families reported not receiving timely updates from doctors or responses from staff, leading to concerns about care. The phone system was unreliable; no one would answer, and even the administrator did not return calls promptly.CareOne at New Milford is best suited for families pursuing short-term rehabilitation that emphasizes therapy-driven recovery and a warm, person-centered atmosphere. The community draws those who value a robust physical therapy, occupational therapy, and speech therapy program, with early strides like getting a loved one walking again and returning home. The setting is clean, staff are consistently described as friendly and engaged, and the environment offers active programming and steady nurse and aide attention when staffing is adequate. For seniors who want a home-like feel, responsive rehabilitation teams, and reassurance from a staff that aims to keep families informed, this facility can deliver meaningful gains.
However, potential residents should be aware of significant caveats. Several reviews flag persistent understaffing and management issues that can derail daily care, slow response times, and hinder consistent therapy. Dementia care especially appears problematic in some accounts, with reports of bruising, neglect, and staff overwhelm. Communications with families can be hit-or-miss, with delayed or non-existent calls and questions going unanswered. Cleanliness and odor issues surface in some complaints, and there are severe allegations regarding theft or harm, which understandably trigger safety concerns. Those who require highly reliable, 24/7 oversight, or who have loved ones with advanced dementia, should compare alternatives with stronger safety records and staffing guarantees.
On the upside, when staffing levels cooperate, the rehab team shines. The best outcomes come from facilities that maintain strong therapists, nurses, and aides who coordinate around a resident's goals. The rehab and therapy components are frequently highlighted as standout features, with residents regaining mobility, improving balance, and showing tangible progress toward discharge or independence. The overall atmosphere is described as compassionate, with front-desk and admissions staff who ease transitions, and with dining, activities, and daily routines that foster engagement. Cleanliness and odor control appear inconsistent, but many visits characterize the hallways and patient rooms as well-kept and pleasant when the care team is present and attentive.
Yet the dark side cannot be ignored. Under-staffing not only affects therapy cadence but also daily dignity - bruises, incontinence incidents, and delayed assistance recurred in multiple accounts. Some families reported dangerous lapses in communication, with doctors not consulted promptly or information withheld until a manager got involved. Instances of rude conduct toward family or first responders, and allegations of mismanagement at the administrative level, undermine trust. The facility's older infrastructure and occasional unpleasant odors further complicate the picture, suggesting that ongoing capital and process improvements are needed to sustain a consistently high standard.
Nevertheless, the pros can materially offset several cons for the right prospective resident. For a patient who arrives post-surgery or after a decline requiring intensive PT, CareOne New Milford can deliver the therapeutic momentum necessary to return home, provided staffing is sufficient and the therapists are given time and support. For long-term residents who prize a vibrant activity calendar, social warmth, and dependable daily care from attentive nurses and CNAs, the facility can offer a personable, family-like experience that many families value deeply. The care team's responsiveness and family communications can improve markedly when structures are fully in place, and reviews note the difference when leadership is engaged and supportive.
Practical next steps: schedule a thorough visit with emphasis on observing therapy sessions, asking for the longest-tenured nurse or aide on the unit, and requesting to see the most recent quality metrics and incident reports. Confirm staffing ratios at peak hours and the procedure for communicating with families about daily care plans. If dementia care is a core need, compare with facilities known for specialized memory care and lower risk of bruising or neglect. For rehab-focused care, this community can be a strong choice if the patient's primary goal is mobility restoration and a friendly, engaged environment; for long-term memory care or where flawless operations are non-negotiable, consider alternatives with stronger reputations in those domains.
236 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (13 miles away) Newark International (18 miles away) Westchester Cty (19 miles away) John F Kennedy International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Care One at New Milford in New Milford, NJ is a beautiful and convenient assisted living community that offers a variety of amenities and care services to cater to the needs of its residents. The community is fully furnished and provides a range of amenities such as a beauty salon, cable or satellite TV, a computer center, gaming room, small library, and Wi-Fi/high-speed internet for residents to enjoy and stay connected.
Residents can take advantage of the community-operated transportation service which provides transportation for non-medical purposes as well as transportation to doctors' appointments. The community also offers move-in coordination services to assist residents with their transition into their new home.
For dining options, Care One at New Milford provides restaurant-style dining with special dietary restrictions in mind. The dedicated kitchen staff prepares delicious meals and assists with meal service for the residents. Care One also offers assistance with diabetes diet management and other special dietary requirements.
The community ensures the safety and well-being of its residents by offering 24-hour call system and supervision. Trained staff members are available around the clock to provide assistance with activities of daily living including bathing, dressing, transfers, medication management, and meal preparation. A mental wellness program is also available to support the emotional well-being of residents.
To keep residents engaged and entertained, Care One at New Milford offers a variety of activities including fitness programs, resident-run activities, scheduled daily activities, planned day trips, and concierge services. There are also two cafes nearby along with several parks, pharmacies, restaurants, theaters, and hospitals within close proximity.
Overall, Care One at New Milford provides a comfortable and caring environment where seniors can receive individualized care while enjoying various amenities and engaging in a vibrant community life.
Care One At New Milford is located at 800 River Road, New Milford, NJ 07646 in Bergen County, New Jersey
Care One At New Milford on seniors.fyi includes 5 photos including images showing building, trees, architecture, dining, interior, outdoor seating, umbrellas, brick building, and more.
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