Palace Rehabilitation And Care Center in Maple Shade, NJ
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Rehabilitation
315 West Mill Road, Maple Shade, NJ 08052
For more information about senior living options: (844) 490-3973
Alexa and her rehab team were phenomenal. He loved his time in the therapy gym and they were the best in the business. His nurse Fayth treated him like family. He was able to return home because of the care and services he received. This facility is fantastic, with excellent staff, spotless lodgings, and amiable caregivers. The nurses are the finest, and the cuisine is fantastic. The Palace crew started to feel like family after more than five years of employment there. Tamika and Julie were very helpful and kind. Rachel, the marketer, was a pleasure to work with. The therapy department was wonderful and helped him recover.
The facility is filthy and unsanitary, with a terrible odor throughout. Residents were left neglected, with staff described as rude or indifferent to their needs. There were serious health failures, including infections and septic conditions that should have been prevented. Several reviews allege that the five-star ratings are fake or planted by the ownership or administration. The building and care are unsafe for dementia patients, lacking proper bed rails and adequate safety measures. The food quality is terrible and has even caused illness for some residents. belongings were mishandled or stolen, and the administration failed to resolve these issues.Palace Rehabilitation And Care Center in Maple Shade, NJ is most appropriate for families pursuing short-term rehab after a fall or surgery where there is a committed advocate on site to press for diligent, responsive care. The clearest value emerges in the therapy arena: when the rehab team is engaged, especially in the gym, patients can make meaningful progress and, in some cases, return home. The center can serve as a bridge to independence for those who tolerate a strong, hands-on rehab program and whose families are prepared to monitor every step of the care plan to keep it on track. It is not a safe fit for families seeking a consistently clean, fully staffed, and reliably respectful long-term residence without active oversight.
However, this community is not suitable for anyone wanting a predictable, high-standard environment with minimal family involvement. The volume and diversity of reviews suggest that while some residents experience focused, compassionate attention from certain staff members, the core environment often fails to meet basic expectations for cleanliness, safety, and respect. For seniors needing ongoing medical monitoring or dementia care, the facility’s inconsistencies, ranging from sanitation issues to staff responsiveness, make it a risky choice. Alternatives should be on the table for anyone prioritizing steady infection control, consistent staffing, and a culture of dignity.
The strongest positives center on individualized rehab momentum when the therapy team shows up and the nursing staff engages with residents. Several accounts highlight therapists who motivate patients, nurses who communicate clearly, and care teams that help people regain function, sometimes enabling a safe return home. In those moments, residents describe improvements in mobility, clarity of care questions, and a sense of being treated with humanity. Where these elements align, they can produce real, short-term gains that families value, particularly during a sub-acute rehab stay. Yet these strengths are unevenly distributed and do not automatically compensate for the broader risks present.
The dominant downsides, by contrast, are persistent and show up across many reviews. Frequent cleanliness concerns, pervasive odors, and reports of unsanitary rooms create a troubling backdrop for any vulnerable elder. Instances of inadequate monitoring, such as delays in assistance, rooms left in disarray, and even harm allegations, erode trust and heighten safety concerns. The staffing picture is inconsistent: several comments describe rude or inattentive behavior, long waits for help, and disorganization in care delivery, with some accounts of patients experiencing neglect or exposure to unsafe conditions. The combination of environmental hazards, care gaps, and governance questions makes this facility a high-variance environment where outcomes hinge on which shift, which nurse, and which manager is present.
In weighing the pros against the cons, the conclusion is clear for most families: the potential rehab gains do not reliably offset the fundamental risks and recurring quality issues. The favorable rehab experiences are real but episodic; the serious concerns, sanitation, infection risk, safety lapses, and perceived disrespect, affect the daily quality of life and can have life-altering consequences. For a senior requiring long-term care or dementia-focused supervision, the safety and consistency gaps far outweigh the potential for short-term rehab wins. Families should view this as a facility to visit with a highly critical eye, and only after establishing stringent expectations and continuous oversight.
When alternatives matter, this center earns a cautious, action-oriented approach. Prospective residents should compare state inspection records, recent survey results, and current staffing levels; demand a transparent care plan with measurable goals and daily check-ins. If choosing Palace, insist on a detailed safety and cleanliness protocol, regular housekeeping audits, reliable bed safety measures, and a guaranteed response time for call bells. Engage the admissions team to clarify how long-term care will be staffed, what happens if concerns arise, and how theft or property loss is addressed. Consider whether a facility with a more consistent track record for infection control, patient dignity, and proactive problem resolution better aligns with the family’s expectations and the resident’s needs.
In the end, Palace Rehabilitation And Care Center reads as a facility of two climates: pockets of commendable rehab-focused care paired with a pattern of operational and environmental instability. For families and residents who can harness the rehab gains through vigilant advocacy, there is some merit in considering it as a transitional option. For anyone seeking dependable long-term care, reliable sanitation, and consistently respectful treatment, the prudent move is to look elsewhere and use Palace as a second choice only after a rigorous, pro-active engagement with leadership and a clearly defined improvement plan is in place. The decision hinges on risk tolerance: if oversight and assertive management are guaranteed, there may be value; if not, the cons overwhelmingly tip the scales toward alternatives.
165 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Palace Rehabilitation And Care Center is an assisted living community located in Maple Shade, NJ. With a range of amenities and care services, this community offers residents a comfortable and supportive environment.
For the convenience of residents, the community features a beauty salon where they can get their hair and nails done. There is also access to cable or satellite TV for entertainment purposes. Community operated transportation is available for those who need assistance getting around.
The computer center allows residents to stay connected with loved ones and browse the internet. Meals are served in a spacious dining room with restaurant-style dining, ensuring that residents can enjoy delicious and nutritious meals in a social setting.
Residents can maintain their physical fitness in the fitness room, which is equipped with exercise equipment. The gaming room provides opportunities for recreation and entertainment. The small library offers a quiet space for reading and relaxation.
Private bathrooms ensure privacy and convenience for residents, while housekeeping services keep their living spaces clean and tidy. Move-in coordination is also provided to assist new residents with settling into their new home.
Outdoor spaces such as gardens allow residents to enjoy nature and spend time outdoors. Wi-Fi/high-speed internet connectivity keeps them connected with the digital world.
In terms of care services, there is a 24-hour call system in place to ensure that help is always available when needed. Trained staff provide 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers.
For individuals with special dietary needs such as diabetes diets or other dietary restrictions, the community accommodates these requirements. Meal preparation and service are offered to ensure that residents receive nourishing meals tailored to their needs.
Medication management is provided to ensure that residents take the right medications at the right times. A mental wellness program focuses on promoting emotional well-being among residents.
Transportation arrangements are made for non-medical purposes such as shopping or recreational activities. For medical appointments, transportation services are available to ensure that residents can attend their doctor's appointments.
In terms of activities, the community offers concierge services to assist residents in planning their day-to-day activities. Fitness programs are available for those looking to stay active. Planned day trips and resident-run activities provide opportunities for socialization and engagement. Scheduled daily activities ensure that there is always something for residents to participate in.
With nearby cafes, pharmacies, physicians, restaurants, transportation options, and hospitals, the Palace Rehabilitation And Care Center is conveniently located close to essential amenities and services.
Overall, this assisted living community provides a range of amenities and care services to support the well-being and comfort of its residents.
Palace Rehabilitation And Care Center is located at 315 West Mill Road, Maple Shade, NJ 08052 in Camden County, New Jersey
Palace Rehabilitation And Care Center on seniors.fyi includes 10 photos including images showing interior, lobby, landscaping, building, waiting area, architecture, office, rehabilitation, and more.
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Interior
Outdoors
Decor
Building
Architecture
Lighting
Entrance
Office
Waiting Area
Rehabilitation
