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2.8 from 59 reviews
5 stars
24
4 stars
2
3 stars
2
2 stars
2
1 stars
29
Overall Review of Palace Rehabilitation And Care Center
common25 reviews mention this
Staff support shows up often
Residents and families frequently describe the staff as friendly and responsive.
A large share of reviewers say the staff felt helpful and engaged, including nurses and rehab staff who took time to address concerns and questions. Some residents also describe faster help through call-bell response and supportive day-to-day check-ins. Other reviews contrast that with reports of rude or disrespectful interactions, long waits for assistance, and poor communication, so experiences vary.
caveat13 reviews mention this
Cleanliness and odors are disputed
Concerns about cleanliness and unpleasant odors come up repeatedly.
Some reviewers praise the facility as spotless and note the absence of foul smells when they arrived. Others describe the building as filthy, with strong urine or feces odors, dirty rooms, and even reports of feces in hallways and water bugs/roaches. A number of the more critical reviews connect these conditions to infections and a lack of safe, well-maintained living spaces.
caveat8 reviews mention this
Food quality splits reviews
Dining quality is a recurring point of disagreement in reviews.
Several reviewers say the food was fantastic, with good cuisine and dining experiences they felt were better than expected. Others describe cold, unappetizing meals and complain about food quality reaching the point of repeated illness. There are also reviews suggesting that meal needs may not be consistently handled as requested.
caveat8 reviews mention this
Safety and medical outcomes raise concerns
Some reviewers raise serious safety and medical-care concerns.
A subset of reviews describe adverse outcomes and inadequate monitoring, including infections, severe illness, and falls. Others mention unsafe conditions such as missing bed rails for patients who need protection and describe neglect or long waits when asking for help. While some reviewers report positive rehab results, the most negative comments focus on preventable-sounding breakdowns in care and responsiveness.
common4 reviews mention this
Rehab support helps some residents
Rehabilitation efforts are mentioned positively by some reviewers.
Some residents describe strong rehab experiences, including time in therapy and the ability to recover and return home. A few reviews also credit specific parts of the rehab program for making the day better or helping with recovery. At the same time, other reviews in the same category report that care did not meet expectations, so results appear mixed.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
165 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Philadelphia International (14 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Walgreens (1.2 miles)
CVS Pharmacy (1.2 miles)
CVS Pharmacy (2.1 miles)
Wegmans (2.2 miles)
Walgreens (2.4 miles)
CVS Pharmacy (2.6 miles)
Rite Aid (3.1 miles)
Hospitals
Jefferson Cherry Hill Hospital (1.2 miles)
Cooper University Hospital (6 miles)
Aria Health (6.8 miles)
Episcopal Hospital (7.5 miles)
St Christopher's Hospital for Children (7.8 miles)
Palace Rehabilitation And Care Center on seniors.fyi includes 10 photos including images showing interior, landscaping, building, waiting area, architecture, lobby, dining, outdoors, and more.
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Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.
Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.
Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.
Rehabilitation, Physical Therapy, Wheelchair, Therapy Room, and Stairs
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