Ocean Convalescent Ctr Inc

Pros

• The Concord facility is clean and well staffed.
• The meals, including a kosher kitchen, are good.
• The staff are professional, friendly, and genuinely caring.
• The nursing and rehab teams are top-notch and dedicated.
• The physical therapy is enthusiastic and expert.
• The care is well-coordinated, with administration and social services guiding families.
• The facility is open, bright, and comfortable, with excellent climate control.
• Families report their loved ones are happy and well cared for.
• Front office staff, such as Emma, are helpful, cheerful, and go above and beyond.
• The Concord team is highly recommended by families.

Cons

• The lady in charge of wound care is stinking foul nasty.
• The nurses give you the runaround.
• They lack the knowledge on how to care for patients with dementia and instead leave them to decline.
• The nurses and aides always acted like you were a bother when asking questions or for updates on the patient's progress.
• They made many promises of high-quality care during the tour, but the actual care received was nowhere near those promises.

Review

Visitors and families who have spent time at Concord Rehab and its related healthcare center paint a complex portrait: the facility is widely described as clean, well staffed, and capable in many of the everyday needs of rehab and post-acute care, while a few voices raise concerns about specific interactions and about dementia care in particular. Across dozens of impressions, the place is repeatedly praised for its atmosphere, its practical amenities, and the people who administer and deliver care.

Many reviewers speak to the basics first: the place feels orderly and cared for. Comments like "Place was clean and seemed well staffed," and "Single Room" with "Great climate control" suggest a calm, functional environment that caters to comfort and dignity. Several items stand out as recurring positives: a kosher kitchen that is appreciated by families, meals that are "pretty good for what it is," and an overall sense that the facility is run with attention to detail. A number of patients and visitors emphasize that the physical space supports healing, mentioning bright, open spaces and the impression of a healing environment.

Where Concord Rehab most consistently earns praise is in the people who work there. In-lobby and floor staff, nurses, and aides are described as professional, considerate, and - crucially - engaged with residents. A Wing staff, in particular, are called "the best anywhere," with claims that they "care and are at the top of their game." The sentiment is echoed repeatedly: the nurses and CNAs are "outstanding," and the care teams are described as friendly, attentive, and patient-focused. One reviewer singles out the front office with a "special call-out to Emma Scrib" and notes that the team - front desk, admissions, social services, and administrative staff - forms a cohesive network that supports patients and families with information, logistics, and encouragement.

Therapy and clinical care also receive strong endorsements. The rehabilitation therapists are lauded as enthusiastic and expert, with one comment calling physical therapy "top-notch" and noting that the staff were encouraging, helpful, and empathetic from the first day through to discharge. Several families describe a collaborative approach to care, in which the medical team, including the on-site physician Dr. Gilani, routinely visits and engages with residents. The continuity of care, from nursing to therapy to medical oversight, is frequently highlighted as a key strength, contributing to a sense of progress and reassurance for families navigating a loved one's recovery.

Administrative support and care coordination are frequently mentioned as well. Families repeatedly describe social work and administrative staff as pivotal in organizing discharge plans, insurance coordination, and follow-up care. Names like Nicole Floudas (Director of Social Services), Judy (social services), Esti Baer (in insurance coordination), and Judeth Van Pelt (assisting with power of attorney) appear in positive accolades for their responsiveness and helpfulness. The sense that Concord Rehab wants to make the complex process of rehab and transition smoother for families comes through in multiple testimonials, with specific thanks to individuals for navigating insurance, discharge options, and follow-up planning. The team is praised for staying engaged, informed, and available to answer questions during what can otherwise be a stressful time.

Yet the volume of praise is tempered by a few dissenting voices that remind readers this is not a flawless landscape for every patient. One reviewer explicitly voices a harsh critique of the wound care leadership, describing the person in charge as "Stinking foul nasty," which underscores that experiences with staff can vary dramatically. Another critic complains that "the nurses give you the runaround," suggesting inconsistent communication or responsiveness in some interactions. A broader caution is offered by another reviewer who urges prospective families not to place a loved one in Concord, arguing that the facility lacks the knowledge required to care for patients with dementia and that promises of high-quality care often did not translate into actual practice. A specific incident described involves an aide preparing to change bedding without checking a chart, highlighting a real risk you would want to understand as part of any tour or care planning.

Taken together, the collection of impressions suggests a facility that many families find capable, compassionate, and well organized, with strong clinical and therapy services, attentive staff, and an environment designed to support recovery. The most common positive through-lines focus on the professionalism and demeanor of the nursing and therapy teams, the efficiency and empathy of social services and administration, and the clean, welcoming physical space that residents inhabit. The most persistent concerns center on individual incidents or routines that fall short of expectations in dementia care or day-to-day responsiveness, reminding readers that experiences can be highly variable and highly contingent on the specific staff members involved and the particular needs of a resident.

For anyone considering Concord Rehab, the prevailing message is to visit, ask questions, and speak directly with care staff and administrators. The testimonials repeatedly commend accessible leadership and a capable clinical core, while also urging awareness of areas where accountability and communication must be part of the ongoing evaluation. In short, many families reflect a highly positive, healing-oriented experience, buttressed by a caring, capable team and a well-kept environment, with a small but meaningful subset of reviews urging caution and closer scrutiny in areas like dementia care and patient-staff interactions.

Located in Lakewood, New Jersey, this area offers a variety of medical services within a short distance, including Shore Medical Specialists and Infectious Diseases Professionals. There are also several pharmacies nearby, such as Target Pharmacy and Westgate Pharmacy. In terms of dining options, you will find Cornerstone Kitchen & Tap and Chick-Fil-A within a few miles. For entertainment, AMC Brick Plaza 1 is just a short drive away. Additionally, there are parks like Windward Beach Park for outdoor recreation. Overall, this part of Lakewood provides convenient access to healthcare, amenities, and leisure activities, making it a potentially attractive option for senior living.

Physicians

• Shore Medical Specialists (1.7 miles)
• Infectious Diseases Professionals (1.8 miles)
• Cataract & Laser Institute PA (1.8 miles)
• Dr A Gupta- Cardiologist (1.9 miles)
• Coastal Urology (2.3 miles)
• Iorio Plastic Surgery & Medspa (3.9 miles)
• Garden State Pain & Radiology Center (4.3 miles)

Pharmacies

• Target Pharmacy (2.2 miles)
• Westgate Pharmacy (2.5 miles)
• Parkway Pharmacy (3.5 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (3.9 miles)
• Walgreens (3.9 miles)
• CVS Pharmacy (4 miles)

Restaurants

• Cornerstone Kitchen & Tap (3.1 miles)
• Chick-Fil-A (4.1 miles)
• McDonald's (4.2 miles)
• McDonald's (4.5 miles)
• Chipotle Mexican Grill (4.6 miles)
• Ikko Japanese Steak House (4.7 miles)
• Wendy's (4.7 miles)

Hospitals

• Ocean Medical Center (4.5 miles)
• Meridian Health System (4.5 miles)
• Children’s Specialized Hospital Outpatient and Long Term Care Center – Toms River Stevens Road (6.3 miles)

Theaters

• AMC Brick Plaza 1 (4.8 miles)

Parks

• Windward Beach Park (6 miles)
• Angela Hibbard Dog Park (7.4 miles)
• Orchard Park (8.1 miles)

Cafes

• Starbucks (8.4 miles)
• Green Planet Coffee Co. (8.6 miles)