Overall Review of Lakeland Health Care Center
common
31 reviews mention this
Staff feel genuinely caring
Residents and families repeatedly describe staff who are kind and responsive.
Across the reviews, people consistently mention staff being friendly, attentive, and supportive—whether during daily care, therapy, or family check-ins. Several reviewers describe nurses and aides as especially caring, patient, and good at answering questions, which comes up alongside comments about residents feeling comfortable. Even in the critical reviews, there are still specific references to individual staff members who were helpful or at least to moments of care, rather than a blanket experience for everyone.
differentiator
17 reviews mention this
Rehab and therapy help recovery
Many reviewers say therapy is thorough and supports real progress.
A major theme is rehab care that residents and families feel helped them get stronger and recover faster. Multiple reviews point to physical therapy and nursing support working together, with mentions of regular therapy schedules and hands-on help with mobility and day-to-day needs. Several short-stay rehab comments describe regaining strength after events like stroke or surgery, and at least a couple of reviews contrast the experience with other facilities they had tried.
common
16 reviews mention this
Facility cleanliness stands out
Reviews frequently describe the building as clean and well kept.
Many reviewers highlight cleanliness, including comments about the facility being very clean, clean overall, and free of odors in the dining area. Housekeeping is also mentioned directly in a few longer reviews, alongside routine attention to rooms and the environment. At the same time, there are a small number of very negative reviews that call out extreme unhygienic conditions, which is the main contrasting note to the otherwise common cleanliness praise.
common
6 reviews mention this
Activities and recreation keep people busy
Residents describe recreation and daily activities that reduce idle time.
Several reviews mention a steady flow of activities, including recreation programs that keep residents engaged and scheduled daily happenings. A few people describe opportunities like bingo and social time with other residents, and others mention events hosted at the facility. One visitor also references the recreation team supporting participation during an event, reinforcing that activities are part of day-to-day life for many residents.
common
5 reviews mention this
Food is a frequent highlight
Multiple reviewers say meals are satisfying and often impressive.
Food is brought up positively in several reviews, including comments that the food is delicious and that residents enjoy meals. A couple of reviewers mention special diets indirectly through satisfaction with meal service, and one longer review specifically praises the dining experience as part of overall care. Some other reviews rate the food more neutrally, so it does not appear as uniformly perfect, but the positive mentions outnumber the mild complaints in the text provided.
caveat
6 reviews mention this
Care consistency varies, especially during staffing issues
A subset of reviews describe breakdowns in basic responsiveness and care quality.
While most reviews are positive about care and staff, a smaller group reports serious problems such as delays in assistance, ignoring call bells, and residents not receiving help when requested. There are also complaints about medication handling and infection-related concerns, along with claims of neglect and poor maintenance. Even among the negative comments, some reviewers acknowledge individual staff members who were helpful, but the overall critique centers on inconsistent support and insufficient follow-through.
caveat
Pricing data wasn’t provided
No pricing comparisons were included in the information provided.
The details shared here do not include unit-by-unit pricing or any price-to-market deltas. Because of that, there isn’t enough confirmed information to compare costs against nearby benchmarks for this listing. If you share a pricing block (or the county/state averages used for comparisons), this section can be rewritten to reflect it.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
201 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Newark International (24 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Affordable pricing relative to Passaic County and state averages, with personalized care options (diabetic and incontinence care) and on-site activities.
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