Hackensack Meridian Health Nursing & Rehab

Pros

• The staff at Regent Care Center provided excellent care and attention to residents.
• Residents enjoyed the food and appreciated the variety of daily activities available.
• The facility maintained a high level of cleanliness, with rooms being cleaned daily.
• Many residents felt comfortable and engaged in socializing with others in the community lounge.
• Nurses exhibited pleasant demeanor and built strong relationships with the residents, enhancing their overall experience.

Cons

• The care provided to residents was described as lacking compassion and attention from staff members, including nurses and CNAs.
• One reviewer reported that their father suffered during his short stay at the facility, leading to a decision to remove him.
• There was a concern about the potential for residents to leave with bedsores or worse due to inadequate care.
• A complaint was made about the rude behavior of the staff, indicating a lack of respect for residents and their families.
• The food served did not meet some residents' standards, leading to dissatisfaction with meal options.
• The overall experience of one family member suggested a sense of sadness and distress in what should be a caring environment.

Review

The experiences shared by families regarding Regent Care Center present a stark contrast, illustrating the diverse realities faced by residents and their loved ones. On one hand, there are accounts that highlight the positive aspects of the facility, showcasing commendable care and a warm environment. Conversely, other reviews depict an alarming lack of compassion and attention from staff members, leading to distressing situations for residents.

One reviewer expressed deep appreciation for the support their mother received during her ten-month stay on the 4th floor of Regent. They commended the entire staff for providing excellent care that significantly contributed to their mother's quality of life. The resident particularly enjoyed the meals offered, alongside engaging in various daily activities designed to promote interaction and mental stimulation. Cleanliness was another notable aspect; rooms were maintained thoroughly with daily cleanings ensuring a sanitary living environment. After overcoming an initial transition period, the reviewer noted how content their mother became in her new surroundings, bringing them comfort in knowing she was well cared for until her passing. However, they conveyed sadness about not having more time together in that supportive setting.

Contrasting this experience was a strongly negative review from another family who described their father’s short-term stay at Regent as nothing short of catastrophic. They voiced serious concerns over what seemed like systemic failures at the center—not only did they feel that compassionate care was lacking among nurses and certified nursing assistants (CNAs), but they also pointed out specific incidents where inadequate attention led to significant harm for patients. This reviewer urged others to reconsider sending loved ones to Regent Care Center based on their father's suffering during his brief time there—highlighting issues such as bedsores and general neglect that left them feeling deeply distressed.

The facility's physical attributes also played a role in shaping perceptions among visitors. One review described a welcoming lobby coupled with functional elevators leading to open floors brimming with activity. The vibrant atmosphere was characterized by nurses assisting residents while maintaining bustling hallways filled with laughter and warmth—a heartening sight amidst what can often be challenging circumstances associated with elder care facilities. Small moments like these provided some reassurance about residents’ social engagement within Regent’s walls.

In addition to community dynamics, food quality emerged as a recurring theme across reviews. While one resident critiqued her meal choices—specifically expressing disappointment over pasta that didn’t meet her high standards due to her Italian heritage—the overall feedback regarding dining experiences varied significantly between reviews. Some residents enjoyed their meals while others reported dissatisfaction that added stress rather than comfort during their stay.

The reviews collectively underscore two essential themes: the importance of staff empathy in caregiving environments and how physical conditions can enhance or detract from overall resident satisfaction. In sharing both positive experiences alongside troubling accounts of neglectful service at Regent Care Center, it becomes clear how vital consistent staff training and effective oversight are in ensuring safe transitions into long-term care settings—especially when considering vulnerable populations such as the elderly who rely heavily on caregivers not just for physical needs but emotional support as well.

Ultimately, prospective residents and their families face an uphill battle when navigating long-term care options; while some found solace within Regent's nurturing environment steeped in community interaction, others experienced devastating consequences stemming from negligence that warrant serious consideration before making decisions about placing loved ones under professional care addresses this complexity through both triumphant stories of companionship amid adversity juxtaposed against grim tales fraught with pain born out of indifference—the tale woven here illuminates crucial considerations surrounding eldercare facilities today.

Pharmacies

• Rite Aid (0.1 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (3.6 miles)

Restaurants

• McDonald's (0.1 miles)
• McDonald's (1.1 miles)
• Houston's (2.2 miles)
• Sportsmans' Tavern (2.8 miles)
• The Capital Grille (2.9 miles)
• Burger King (3 miles)
• McDonald's (3.5 miles)

Cafes

• Bogota Press Cafe (0.8 miles)
• Starbucks (1.8 miles)
• Starbucks (1.9 miles)
• Starbucks (5.5 miles)
• Kuppi Coffee Company (5.7 miles)
• Starbucks (5.8 miles)

Theaters

• AMC DINE-IN Shops At Riverside 9 (2.2 miles)
• Dreamscape at AMC Garden State Plaza (2.8 miles)
• AMC Clifton Commons 16 (5.7 miles)

Hospitals

• Holy Name Medical Center (2.3 miles)
• St Joseph's Regional Medical Center (6 miles)
• Milstein Hospital Building (6.4 miles)
• Russ Berrie Medical Science Pavilion (6.6 miles)
• NewYork-Presbyterian Allen Hospital (7.4 miles)
• The Valley Hospital (7.6 miles)
• Hackensack Meridian Health Pascack Valley Medical Center (7.6 miles)

Parks

• Van Saun County Park (3.5 miles)
• Rutherford Memorial Park (4.2 miles)
• Flat Rock Brook Nature Center (4.6 miles)
• Saddle River County Park - Dunkerhook Area (5.4 miles)
• Saddle River County Park (6.3 miles)
• J. Hood Wright Park (6.4 miles)
• St Nicholas Park (7 miles)

Places of Worship

• Bais Torah U'tefilah (4.3 miles)
• Ahavas Israel (4.5 miles)
• Clifton Blue Mosque (4.8 miles)
• Community Church Of Glen Rock (6.8 miles)
• All Saints Episcopal Church (6.8 miles)
• The Riverdale Minyan (7.5 miles)

Physicians

• Park Medical Group PA (6.3 miles)
• Morgan Stanley Children's Hospital (6.5 miles)
• Paterson Community Health Center (6.9 miles)

Transportation

• MTA Subway - 181st St (6.4 miles)
• MTA Subway - 190th St (6.5 miles)
• MTA Subway - 168th St (6.6 miles)
• NJT - Hawthorne Station (6.7 miles)
• MTA Subway - Dyckman St (6.9 miles)
• MTA Subway - Inwood/207th St (7.1 miles)
• MTA - 125th St Subway Station (7.5 miles)