Care Finders Inc
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191 Main St Suite 9, Hackensack, NJ 07601
For more information about senior living options: (844) 490-3973
The caregiver who took care of the aunt was respectful and reliable, providing care with dignity and warmth. The agency is highly recommended for top-quality care based on the positive experience with the caregiver.
The company displayed a high level of unprofessionalism, even at the corporate level. A Vice President promised to investigate issues but never followed up. The CEO failed to return calls, citing a busy schedule, and has since left the company. Care was unreliable, with aides not showing up and the office lacking awareness of this absence. There were frequent notifications of aide cancellations after shifts were supposed to begin. Misinformation about covered care hours led to confusion and frustration. Corporate employees suggested seeking assisted living facilities, indicating a lack of confidence in their own services.In the realm of caregiving services, customer experiences can significantly vary, and it is evident from two contrasting reviews that this particular agency has left some clients feeling disillusioned while others sing its praises. The reviews reflect not just on individual caregivers but also shed light on the overall management and operational inefficiencies that affect client satisfaction profoundly.
The first review presents a grim picture of the company's professionalism, particularly after they acquired a previous provider responsible for caring for the reviewer’s mother. The dissatisfaction stemmed mainly from inadequate communication and an alarming lack of reliability in staffing. Despite reaching out to a Vice President who promised to investigate the issues, the reviewer was met with silence, highlighting a serious breakdown in accountability at higher management levels. This pattern continued when the reviewer attempted to contact the CEO, who claimed to be too busy to respond. Such dismissive interactions emphasize a concerning culture within the corporate framework that fails to prioritize client concerns.
Moreover, issues regarding caregiving reliability compounded their frustration. The reviewer frequently found their mother without care due to aides failing to show up or being unaccounted for by office staff. There were numerous instances where they received last-minute calls informing them that scheduled aides had canceled their shifts at inconvenient times—often leaving vulnerable individuals unassisted. The ordeal was exacerbated by misinformation regarding which hours were actually covered by staff, illustrating severe mismanagement in scheduling and communication protocols.
Adding insult to injury, one corporate employee's suggestion that the reviewer consider assisted living facilities insinuates a lack of confidence in their own services. This recommendation raises significant concerns about how employees perceive their company’s capabilities and whether they believe it can adequately meet client needs—a troubling sign when those tasked with providing care themselves express doubt in its effectiveness.
In stark contrast to this negative experience stands another review praising the very same agency for its exceptional caregiver personnel. The caregiver assigned to take care of an aunt was described as respectful, reliable, and imbued with qualities that ensured dignity and warmth during her interactions—attributes essential for anyone working in elder care. This particular caregiver made such an impression that it prompted a spirited recommendation for others seeking quality care solutions through this agency.
This dichotomy highlights an important aspect within service industries: personal experiences can diverge sharply based on individual circumstances and specific caregivers involved. While one family dealt with systemic failures within management practices leading to distress over caregiving arrangements for loved ones, another had found solace and assurance through dedicated personnel who provided compassionate support.
Ultimately, these reflections underscore critical lessons about managing caregiving agencies effectively—namely prioritizing open communication channels between clients and executives while ensuring reliable staffing practices are firmly in place. As families navigate often tough decisions regarding care for elderly relatives or disabled loved ones, experiences like those shared can shape perceptions of an agency’s competency profoundly; thus highlighting established practices must evolve continuously beyond mere promises—delivering tangible results is paramount if an organization hopes to maintain trust and loyalty among its clients.
Care Finders Inc is an assisted living community located in Hackensack, NJ. Our community offers a peaceful and serene environment for seniors who require assistance with their daily activities but still want to maintain their independence.
Surrounded by convenience, our residents enjoy easy access to various amenities nearby. For those who enjoy a nice cup of coffee or a quick bite to eat, there are three cafes and twelve restaurants within close proximity. Whether they prefer a light snack or a hearty meal, there are plenty of options to satisfy any culinary craving.
Nature enthusiasts will appreciate the three parks near our community. These green spaces provide an ideal setting for leisurely walks, picnics, or simply enjoying the fresh air and beauty of nature. Our residents can immerse themselves in the tranquil surroundings and engage in outdoor activities at their leisure.
As health is of utmost importance, we prioritize easy access to healthcare facilities. With fourteen pharmacies nearby and a hospital just around the corner, our residents can rest assured knowing that medical assistance is readily available whenever needed.
For those seeking entertainment options, there are two theaters in close proximity to our community. Residents can enjoy live performances, movies, or cultural events without having to travel far from home. This ensures that they have ample opportunities for recreation and socialization within their local community.
The Care Finders Inc assisted living community in Hackensack, NJ offers a convenient and fulfilling lifestyle for seniors. With an array of nearby amenities such as cafes, parks, pharmacies, restaurants, theaters, and a hospital just moments away from our doorstep, we strive to provide our residents with all the necessary resources for a comfortable and enriching experience.
Located in the bustling city of Hackensack, New Jersey, this neighborhood offers a variety of amenities for seniors looking to settle down in a vibrant community. With multiple dining options such as McDonald's, Houston's, and The Capital Grille nearby, residents can enjoy meals out without having to travel far. There are also several cafes like Bogota Press Cafe and Starbucks for those looking to relax over a cup of coffee. In terms of healthcare, there are several pharmacies and hospitals within a short distance, ensuring easy access to medical services. For outdoor enthusiasts, there are several parks like Van Saun County Park and Flat Rock Brook Nature Center for leisurely walks or picnics. Additionally, transportation options such as subway stations and train stations provide convenient access to other parts of the city. Overall, with a mix of amenities and services available nearby, this neighborhood in Hackensack provides a comfortable and convenient living environment for seniors.
Care Finders Inc is located at 191 Main St Suite 9, Hackensack, NJ 07601 in Bergen County, New Jersey
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