Brother Bonaventure Care Ctr

Pros

• The care was excellent.
• Staff on 5N were always professional and caring.
• The staff across Nursing, Therapy, and Housekeeping made the patient's days pleasant and comfortable.
• Staff on 5 North were awesome - friendly, caring, and compassionate.
• The center's staff are top notch, warm, and welcoming.
• Under new management, the facility seems to be thriving.
• The 4th floor staff provided care and affection.
• The center provides good care for the elderly.
• The staff, including the nurses, the social worker, and the physical therapists, were wonderful.
• The cleaning staff left no stone unturned.

Cons

• The reviewer described the facility as horrible and said they would never return.
• The reviewer said the office staff never answers phone calls and the doctors never explain the patient's status or next steps, and the patient had not recovered after four months.
• The reviewer complained that lunch hours were not posted online and that the facility closed at 4:00 PM.
• The reviewer criticized the facility's age and condition, its food, and the lack of off-street parking.

Review

The care at this center has left a strong impression on several people who spent time there over the past year. Across multiple admissions between 2024 and 2025, patients consistently described the staff as professional, attentive, and genuinely caring. The experiences highlighted how the team in various roles - nursing, therapy, and even housekeeping - worked to make days spent in the facility feel more comfortable and less stressful. This level of consistency and warmth stood out, turning what can be a difficult period into something more manageable for patients and their families.

A focal point of praise was the 5 North unit, where reviewers repeatedly singled out the staff as amazing and compassionate. The sentiment extended beyond individual nurses and aides to include the broader 5 North team and even the higher-ups, who were described as appearing to strive for perfection in their care. Loyally expressed blessings and heartfelt thanks underscored how meaningful this care was to families during challenging times. The messages conveyed a strong sense of trust and appreciation for the people who were directly involved in daily patient care.

There is also a sense of renewal and progress at the facility as a whole. Several reviewers noted that, under new management, the center feels like it is thriving and moving in a positive direction. Visitors described a warm, welcoming atmosphere that makes patients and their families feel at ease when they return for visits. The overall impression was one of a facility that is attentive to the needs of residents, with staff who make an effort to create a supportive and hopeful environment during medical recovery and rehabilitation.

The 4th floor was specifically thanked for its care and affection. Those who spoke about this part of the building emphasized not only professional competence but also a genuine sense of kindness and personal attention. The gratitude expressed in these notes carried a spiritual undertone, with blessings wished for each member of the staff. It was clear that the relationships formed there extended beyond routine care, leaving a lasting sense of appreciation among families.

Beyond the praise for individualized departments, reviewers offered a succinct verdict on what it means to receive good care for the elderly at this center. The experiences described painted a picture of dedicated personnel who take pride in their work, combined with a facility that, despite its imperfections, strives to meet the needs of older adults who may require prolonged rehabilitation or daily assistance. However, there were also practical concerns raised about operational details, such as the center's hours for lunch. A recurring request was to update the Google listing to reflect the actual lunch hours, with one note asking for a change if the current posted time is inaccurate and noting a closing time of 4:00 pm.

Not all feedback was uniformly glowing, and a portion of the reviews carried a starkly negative edge. One comment used a stark insistence - "Horrible horrible horrible NEVER AGAIN" - to convey a failure to align expectations with experience in some cases. Yet within that same broad spectrum of opinion, there were powerful counterexamples: an elderly friend who recovered well at the facility was described as a near-miracle, thanks to the excellence of the nurses, social worker, and physical therapists. This recovery contrasted with the reviewer's frustration with a prior rehab experience, underscoring that the quality of care can vary within the same setting and suggesting that the center's current team can be highly effective even if past experiences were less favorable. The critique also pointed to factors such as the age and condition of the facility, the quality of food, and limited off-street parking as drawbacks that weighed on overall satisfaction.

Within this mix of praise and critique, a vivid anecdote highlighted the diligence of the housekeeping staff. One reviewer observed a team member who left "no stone unturned," even noting the meticulous work of cleaning under springs and around mattresses. This level of attention offered reassurance about the cleanliness and maintenance of resident rooms, reinforcing the impression that dedicated care can come from every corner of the facility, not just from clinicians and therapists.

Finally, there were practical concerns about communication and coordination. Some reviewers reported that the office staff did not consistently answer phone calls, and that doctors sometimes did not meet with families or clearly explain patient status and next steps. One reviewer described a loved one who had been in the center for months without a clear trajectory toward recuperation. Despite these communication gaps, there was acknowledgment that the nursing staff could be very kind and that certain assistants - named individuals like Anita and Maria - were especially helpful. Taken together, the feedback suggests a capable, compassionate frontline team, tempered by administrative and logistical challenges that can impede the experience for families seeking timely information and clear guidance.

In sum, the center emerges as a place where exceptional, compassionate care from 5N and 4th-floor teams can make a meaningful difference during recovery and rehabilitation. Families repeatedly described warmth, professionalism, and genuine concern from nursing, therapy, and housekeeping staff, sometimes framed within a broader sense of renewed vitality under new management. At the same time, the reviews illuminate real concerns about facility age, amenities like parking and food, and especially the need for more reliable communication with office staff and physicians. Together, these perspectives paint a picture of a care center with outstanding frontline care and room to grow in administrative coordination and facility upgrades.

This part of Elizabeth, New Jersey, offers a convenient location with various amenities nearby. There are several pharmacies within a short distance, making it easy to access medication and healthcare services. Additionally, there are theaters for entertainment options, cafes for socializing, and restaurants for dining out. Transportation options are also readily available with car rental services and airport facilities in close proximity. For medical needs, there are reputable physicians and medical practices nearby. Parks provide opportunities for outdoor activities and places of worship offer spiritual support. Overall, this area provides a mix of convenience and leisure options that may be appealing for seniors looking for a vibrant community to call home.

Pharmacies

• CVS Pharmacy (1.3 miles)
• Walgreens (1.5 miles)
• Walgreens (3.8 miles)
• Walgreens (3.9 miles)
• CVS Speciality (4.5 miles)
• ACME Markets Pharmacy (4.6 miles)
• CVS Pharmacy (4.8 miles)

Theaters

• 2198 Amc Jersey Garden (1.5 miles)
• AMC DINE-IN Staten Island 11 (5.6 miles)
• Alamo Drafthouse Staten Island (7.7 miles)

Cafes

• Dunkin (2.1 miles)
• Starbucks (4.7 miles)
• The Bread Stand (5.1 miles)
• Starbucks (5.2 miles)
• True Salvage Cafe (5.4 miles)
• Starbucks (6.1 miles)
• Starbucks (7.7 miles)

Transportation

• American Airlines Admirals Club (2.1 miles)
• Terminal A (2.1 miles)
• Avis Rent A Car (2.2 miles)
• Hertz Rent A Car (2.2 miles)
• Delta Sky Club (2.3 miles)
• TSA PreCheck (2.3 miles)
• Newark Liberty International Airport (EWR) (2.4 miles)

Restaurants

• Vanguard Kitchen (2.8 miles)
• Bond Street Cafe (4.7 miles)
• El Gordo (5 miles)
• Heartland Bagels (5 miles)
• Huck Finn Diner (5.6 miles)
• The Able Baker (6.5 miles)
• Tops Diner (6.6 miles)

Physicians

• Merck (4.2 miles)
• Premier Urology Group (4.8 miles)
• Kenilworth Primary Care (5 miles)
• Kartan Saritha Summit Medical Group Westfield (7.1 miles)
• Summit Medical Group (8.1 miles)

Parks

• Clove Lakes Park Playground (4.6 miles)
• Stephen R Gregg Bayonne Park (4.6 miles)
• Winfield Park (5.1 miles)
• Silver Lake Park Tennis Courts (5.6 miles)
• Clove Lakes Park (5.6 miles)
• Milo S. Borden Park (5.6 miles)
• Milton Lake Park (5.7 miles)

Places of Worship

• Morrow Memorial United Methodist Church (6.6 miles)