Overall Review of Plaza Healthcare & Rehabilitation Center
common38 reviews mention this
Caring staff makes a difference
Many residents and families describe staff who are kind, compassionate, and responsive.
A large number of reviews emphasize that staff are welcoming and treat residents with kindness and respect. Families also mention feeling informed and supported during difficult transitions, with nurses and aides that take time to assist and check in. Several reviewers describe staff members by name and highlight professionalism, attentiveness, and dignity in day-to-day care.
differentiator10 reviews mention this
Rehab progress is a major theme
Reviews frequently connect therapy and rehab support to meaningful recovery progress.
Multiple reviews describe rehabilitation therapy as a key reason residents improved, whether thatâs getting back to walking, standing, or being discharged home. Reviewers also mention physical therapy staff and rehab departments playing an active role in recovery, not just general assistance. Even when reviews are mixed, the positive experiences often still cite therapy involvement and steady support.
caveat8 reviews mention this
Cleanliness gets mixed feedback
Reviews include both praise for cleanliness and complaints about being unclean.
Some reviewers call the facility clean, including mentions of clean rooms and housekeeping details. Others are critical, describing dirty floors, odors, or cleanliness lapses, including a few very negative accounts. Overall, cleanliness shows up as an area where experiences vary between reviewers.
common5 reviews mention this
Activities and recreation stand out
Several reviews mention scheduled activities and a recreation-focused approach.
Some residents and families describe engaging activities, including community-sponsored or scheduled daily activities. A few reviews specifically mention the recreation team or activity director and connect that to a warmer day-to-day experience. Reviews that highlight therapy progress sometimes also reference structured engagement beyond treatment sessions.
caveat4 reviews mention this
Food satisfaction varies by review
Dining gets both praise and complaints in resident and family feedback.
A couple of reviews say the food is good, while others mention it wasnât the best or was disappointing. At least one reviewer separates food from overall care, suggesting the broader experience can still be positive even when the meal quality doesnât fully meet expectations. Diet-related items are referenced in the communityâs care and dining information, but reviewers focus more on overall taste and satisfaction.
common6 reviews mention this
Staff help with communication
Families sometimes highlight coordination and support from administrators and social work.
Beyond hands-on nursing care, several reviews mention administrators and social workers as sources of support. Families describe being guided through the process, feeling kept informed about progress, and getting help during transitions. Some reviewers also mention coordination around admissions or check-in, while a smaller number express frustration about communication details like phone access.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
128 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Newark International (4 miles away)
LaGuardia (20 miles away)
John F Kennedy International (24 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.4 miles)
Walgreens (1.6 miles)
Walgreens (2.3 miles)
CVS Speciality (3.1 miles)
ACME Markets Pharmacy (3.2 miles)
Walgreens (3.8 miles)
CVS Pharmacy (4.1 miles)
Physicians
Merck (2.8 miles)
Premier Urology Group (3.2 miles)
Kenilworth Primary Care (3.5 miles)
Kartan Saritha Summit Medical Group Westfield (5.6 miles)
Summit Medical Group (7 miles)
Transportation
Avis Rent A Car (3.1 miles)
Hertz Rent A Car (3.1 miles)
Terminal A (3.2 miles)
American Airlines Admirals Club (3.2 miles)
Delta Sky Club (3.4 miles)
TSA PreCheck (3.5 miles)
Newark Liberty International Airport (EWR) (3.5 miles)
Theaters
2198 Amc Jersey Garden (3.1 miles)
AMC DINE-IN Staten Island 11 (6.1 miles)
Cafes
Dunkin (3.2 miles)
The Bread Stand (4.5 miles)
Starbucks (4.7 miles)
True Salvage Cafe (5 miles)
Starbucks (5.8 miles)
Starbucks (5.9 miles)
Wegmans Food Markets (8.3 miles)
Restaurants
Bond Street Cafe (3.6 miles)
Vanguard Kitchen (3.8 miles)
El Gordo (3.9 miles)
Huck Finn Diner (4.4 miles)
Heartland Bagels (5.6 miles)
The Able Baker (5.7 miles)
Millburn Delicatessen (6.2 miles)
Parks
Winfield Park (3.6 miles)
Milton Lake Park (4.4 miles)
Milo S. Borden Park (5.2 miles)
Memorial Park (5.6 miles)
Clove Lakes Park Playground (6 miles)
Stephen R Gregg Bayonne Park (6.2 miles)
Mindowaskin Park (6.3 miles)
Places of Worship
Morrow Memorial United Methodist Church (5.8 miles)
Plaza Healthcare & Rehabilitation Center on seniors.fyi includes 8 photos including images showing landscaping, reception, interior, waiting area, decor, dining, waterfall, healthcare, and more.
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