Cranford Health & Extended Care/ Birchwood Square

Pros

• Many visitors noted that the staff at Cranford Rehab and Nursing Center are friendly, treating residents with care and respect.
• Several reviews highlighted the cleanliness of the facility, with staff dedicated to maintaining a tidy environment.
• Family members appreciated the effective communication and helpfulness of the nursing staff and administration during their loved ones' stay.
• The therapy department received praise for its excellent service, helping patients achieve their rehabilitation goals efficiently.
• One reviewer expressed gratitude for how quickly their father recovered after receiving care at Cranford Rehab, emphasizing a positive outcome from his rehab experience.
• Multiple visitors remarked on the welcoming atmosphere of the facility, noting that it felt like a home away from home for residents.

Cons

• The facility's staff is perceived as unorganized, dirty, and inconsistent in their protocols.
• A patient was left in pain for weeks without proper care, resulting in a severe bedsore and hospitalization.
• Multiple reviews mention inadequate medication management and poor wound care practices.
• Staff members reportedly displayed a lack of knowledge about patient needs and the necessary treatments.
• There are accounts of rude and uncaring staff members contributing to a negative experience for residents and their families.

Review

The reviews for various nursing and rehabilitation facilities, particularly focusing on Cranford Rehab and Nursing Center, present a stark contrast in patient experiences, ranging from deeply distressing accounts to overwhelmingly positive testimonials. A significant number of reviews highlight serious shortcomings in care and organization that led to traumatic outcomes for patients and their families. Many users expressed feelings of frustration, inadequate support, and perceived neglect from the staff, which culminated in terrifying situations for vulnerable patients.

For instance, one reviewer shared a harrowing story about their grandmother who suffered weeks of pain due to negligent care. They recounted how their grandmother was left in bed without assistance and ultimately developed a severe bedsore that became infected, leading to her hospitalization and dire condition. This account is echoed by others who describe instances where medication administration was mishandled or where essential equipment for wound care was either unavailable or mismanaged. Such reports raise serious concerns about the facility's adherence to basic healthcare protocols and its capacity to provide adequate attention to those placed under its care.

In sharp contrast are the glowing reviews that promote Cranford as an exemplary rehabilitation center. Patients reported feeling welcomed by staff who remembered them personally, indicating a level of attention and warmth that many deemed commendable. Several individuals praised the therapy department specifically, noting it as "the best," while also appreciating the cleanliness of the facility overall. One family highlighted how their father quickly returned home after successful rehabilitation at Cranford Rehab following a fall; they credited the staff's professionalism and dedication for his swift recovery.

However, inconsistencies in staffing quality seem prevalent across most reviews. Some visitors voiced concerns about rude behavior from employees or lack of attentiveness during critical moments—especially during weekends when fewer staff members were present or when call buttons went unanswered for extended periods. The disorganization within various departments also surfaced repeatedly; changes in protocols on a daily basis caused confusion among both patients and their families regarding vaccination status checks or temperature screenings.

The criticism didn't stop at patient care alone but extended into the physical environment of some facilities described with negative phrases like “run down” or “dirty.” Multiple reviewers pointed out maintenance issues—such as malfunctioning beds that went unchecked—and complained about hazardous conditions like blood on toilets without proper cleanup protocols being followed through. These observations paint a troubling image not only about management's ability to uphold health standards but also reflect poorly on its commitment towards patient safety.

Nevertheless, there are voices amid this cacophony of dissatisfaction urging recognition of good experiences too. Regular visitors emphasized camaraderie amongst staff members who operated with visible compassion toward residents—a sentiment enjoyed by select families during visits at different times throughout their loved ones' stays in these facilities. It demonstrates that while systemic issues may be rampant within certain institutions necessitating urgent reforms, pockets of quality service exist that foster healing environments conducive to recovery.

Overall, the compilation of these diverse perspectives illustrates an urgent need for scrutiny over operational procedures within nursing homes like Cranford Rehab and Nursing Center. The glaring disparities between positive anecdotes versus alarming complaints signal potential challenges inherent within long-term healthcare settings: namely how institutional structures might undermine individualized patient care despite possessing capable personnel eager to serve effectively if given appropriate resources and support systems.

This part of Cranford, New Jersey offers a convenient location with various amenities nearby that may be beneficial for senior living. There are several physicians, pharmacies, cafes, parks, restaurants, transportation options, places of worship, theaters and a hospital within close proximity. This area is well-connected and provides easy access to healthcare services, shopping centers, dining options and recreational activities. The presence of multiple parks offers opportunities for outdoor excursions and relaxation. Additionally, the nearby transportation options make it convenient for seniors to travel within the area and beyond. Overall, this part of Cranford presents a well-rounded community with essential services and facilities for senior residents.

Physicians

• Kenilworth Primary Care (0.5 miles)
• Premier Urology Group (0.8 miles)
• Merck (1.1 miles)
• Kartan Saritha Summit Medical Group Westfield (2.3 miles)
• Summit Medical Group (4.4 miles)
• New Jersey Spine Center (6.6 miles)
• Summit Medical Group (7.5 miles)

Pharmacies

• ACME Markets Pharmacy (0.9 miles)
• Walgreens (1.3 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.5 miles)
• Walgreens (2.6 miles)
• CVS Speciality (2.9 miles)

Cafes

• Starbucks (1.7 miles)
• The Bread Stand (4 miles)
• True Salvage Cafe (4.7 miles)
• Dunkin (5.9 miles)
• Starbucks (6.6 miles)

Parks

• Winfield Park (2.3 miles)
• Mindowaskin Park (3 miles)
• Milton Lake Park (4.1 miles)
• Memorial Park (4.5 miles)
• Ponderosa Farm Park (4.9 miles)
• Milo S. Borden Park (4.9 miles)
• Forest Road Park (5.3 miles)

Restaurants

• El Gordo (2.3 miles)
• Huck Finn Diner (2.5 miles)
• Bond Street Cafe (4 miles)
• Millburn Delicatessen (4 miles)
• Bagels 4 U of Short Hills (4.2 miles)
• The Able Baker (4.4 miles)
• Stage House Tavern (5.7 miles)

Transportation

• NJT - Millburn Station (4.1 miles)
• NJT - Rahway Station (4.3 miles)
• NJT - Short Hills Station (4.4 miles)
• NJT - Maplewood Station (4.5 miles)
• NJT - Summit Station (4.9 miles)
• Avis Rent A Car (5.7 miles)
• Hertz Rent A Car (5.7 miles)

Places of Worship

• Morrow Memorial United Methodist Church (4.4 miles)
• Church of the Little Flower (7.8 miles)

Theaters

• 2198 Amc Jersey Garden (6.5 miles)

Hospitals

• Saint Barnabas Medical Center (6.7 miles)