Lebanon Center is a nursing home community in Lebanon, NH.
Information last verified:
24 Old Etna Road, Lebanon, NH 03766
For more information about senior living options: (866) 208-4318
3.7 from 33 reviews
5 stars
17
4 stars
7
3 stars
0
2 stars
1
1 stars
8
Overall Review of Lebanon Center
common24 reviews mention this
Staff care gets consistent praise
Residents and families consistently describe staff who are attentive, responsive, and respectful.
Across the reviews, people frequently say the staff takes time to respond to questions and concerns and treats residents with care and respect. Multiple reviewers also describe caregivers and care teams as compassionate, and note that communication about residents’ condition feels timely. Several comments also highlight quick response behaviors, including call light and front-door check-in.
common3 reviews mention this
Rehab and care-team support
Rehab support from the care team is a recurring part of residents’ experiences.
Some reviews focus on rehab after hospitalization, describing a care team that includes PT/OT and social services and portrays that support as responsive. Others mention rehabilitation therapy as an important part of the first impression or ongoing stay. In these accounts, the overall care experience is closely tied to how the therapy and clinical support teams engage with residents and families.
caveat5 reviews mention this
Dining quality is mixed
Dining gets mixed feedback, from enjoyable meals to complaints about food.
A subset of reviews says the food is good, including comments about dinner and a lunch menu that looked good. Other reviewers take the opposite view, describing terrible food. Where families were present, at least one also notes meals looked appealing and recommends the community.
caveat5 reviews mention this
Short staffing affects attention to details
Several reviews raise concerns about staffing levels affecting day-to-day attention.
Some reviewers describe short staffing and difficulty getting the level of care they expected. One account also cites problems getting phone calls returned after expressing concerns. Another specifically mentions infrequent bathing and not receiving the medical attention requested. A separate, highly negative review asserts neglect and poor supervision, framing it as an ongoing issue.
caveat4 reviews mention this
Building condition and hygiene concerns
Reviews are split on facility condition, with some reporting dated or concerning hygiene issues.
One review calls out dated facilities while also saying the care itself was strong. Another reviewer reports what they believe may be mold and describes alarming conditions in hallway vents, while also expressing hope that problems are addressed. A different negative review alleges poor hygiene and serious mistreatment. Other reviewers counterbalance this with comments about a clean facility and rooms set up in a more home-like way.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
21 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Physicians
DHMC Dermatology (0.1 miles)
Dartmouth-Hitchcock Heater Road | Family Medicine (0.1 miles)
Nye, Barbara Dartmouth hitchcock Headache Center (0.1 miles)
Dartmouth-Hitchcock Medical Center, Infectious Disease and International Health Section (0.5 miles)
Upper Valley Neurology Neurosurgery (0.7 miles)
Upper Valley Medical Group (0.7 miles)
Upper Valley Speech-Language Services (0.9 miles)
Restaurants
Seven Barrel Brewery (0.2 miles)
The Fort (0.4 miles)
New Thailand Cuisine (0.7 miles)
Thai Orchid Restaurant (0.9 miles)
Three Tomatoes Trattoria (0.9 miles)
Dairy Twirl (1.2 miles)
Snax (1.6 miles)
Transportation
Gate 4 (0.3 miles)
Dartmouth Coach Lebanon (0.3 miles)
Avis Rent A Car (3.8 miles)
Cafes
Lucky's Coffee Garage (0.9 miles)
Jake's Coffee Company (1.9 miles)
The Nest Kitchen (3.8 miles)
Starbucks (3.8 miles)
Cafe North (4.1 miles)
Starbucks (4.3 miles)
Panera Bread (4.4 miles)
Parks
Colburn Park (0.9 miles)
Kilowatt Park (3.2 miles)
The Green (3.9 miles)
College Green (3.9 miles)
Pine Park (4 miles)
Places of Worship
First Congreational Church of Lebanon (1.2 miles)
General Conference Of Seventh-Day Adventists (3.4 miles)
First Baptist Church (3.6 miles)
St Denis Rectory (3.6 miles)
Rollins Chapel (3.9 miles)
Church of Christ At Dartmouth College (4 miles)
Aquinas House (4.3 miles)
Hospitals
Alice Peck Day Memorial Hospital (1.3 miles)
Medical Office Building at Alice Peck Day (1.4 miles)
Children's Hospital at Dartmouth-Hitchcock (1.9 miles)
Office of Patient and Family Relations (1.9 miles)
Lebanon Center on seniors.fyi includes 3 photos including images showing dining, interior, decor, living room, indoor plants, windows, healthcare, and more.
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Lebanon Center photos
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Interior
Living Room
Healthcare
Interior
Decor and Dining
Living Room, Windows, and Indoor Plants
Healthcare
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