Lebanon Center
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24 Old Etna Road, Lebanon, NH 03766
For more information about senior living options: (844) 490-3973
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The staff are awesome and provide excellent care, and families report that residents love it there. The care team, including PT/OT and social services, does a very good job and treats residents with care and respect. The staff work very hard to ensure residents are looked after and treated well, despite staffing shortages. Christmas day staffing was well done. The new Administrator Nichole is appreciated, and the staff are dedicated and caring. John seems to be well taken care of. The staff are attentive and friendly. The facility is very clean and the staff are helpful. The caregivers are compassionate and competent, and residents are well cared for. The staff are responsive to questions and provide courteous, helpful service.
The facility was understaffed and served terrible food, with management that was heavy-handed. The building was in an awful state, and the staff appeared short-staffed. The private equity owners were accused of prioritizing profit over people. The staff were accused of being rude, lacking compassion and respect, with allegations of abuse and neglect. Speaking up about care was reportedly met with retaliation by the staff. The hallway vents outside a resident's room were described as horrifying and potentially moldy. One reviewer described the experience as a nursing home horror story, implying unsafe and unsatisfactory care.Lebanon Center in Lebanon, New Hampshire is best suited for families seeking a warm, caregiver-led environment with solid rehab services and a personal touch. Across the reviews, the standout trait is staff devotion: caregivers who genuinely engage with residents, respond to questions, and treat healing and daily life with dignity. The rehabilitation teams - PT/OT and social services - are repeatedly praised for effectiveness and responsiveness, and administrators who engage with families are noted for listening and pushing for improvements. For long-term residents who want consistent interpersonal attention and for those navigating post-hospital recovery, this community offers a reliable, compassionate core that many families prioritize over flashier amenities.
That said, this community may not be the right fit for families that demand pristine facility aesthetics and absolute architectural modernity. A recurring thread centers on building condition and maintenance, with multiple reviews describing a dated environment and at least one alarming mold-related concern. Concerns about staffing levels persist in some reviews, and a portion of criticism targets management and ownership. For families with very high sensitivity to facility upkeep, or for those who place a premium on governance and stability, it is prudent to explore options with newer infrastructure and clearer continuity in leadership before committing.
The strongest positives - genuine care, quick call-bell responses, and credible rehab progress - tend to offset the main drawbacks when the focus is on recovery and daily compassion. When the care team is fully engaged, residents benefit from attentive nursing, thoughtful therapy plans, and transparent communication with families. The presence of two dining facilities and some favorable reports about meals further contribute to a sense of normalcy and comfort in day-to-day life. Yet the reality of staffing gaps in certain shifts can temper this strength, leading to occasional delays or reduced attention to personal care tasks, which underscores the importance of monitoring staffing at hand during a stay.
In daily life, residents experience a broadly person-centered approach but with notable variability. Families repeatedly celebrate friendly, upbeat staff and the sense that staff prioritize residents' happiness and safety. Some reviewers highlight clean spaces and pleasant meals, while others point to inconsistent meal quality, limited shower frequency, or maintenance hiccups. The care model, anchored by rehabilitation routines and nursing care, remains a clear positive, but the uneven staffing backdrop can create uneven experiences from day to day. This tension - between commendable compassion and practical gaps - defines the weekday reality for many residents.
The rehab and long-term care mix at Lebanon Center tends to deliver meaningful outcomes for those who enter with recovery goals or Alzheimer's/cognitive-impairment needs. Across multiple stories, residents recover, stabilize, and regain function with support that feels personalized. Yet there are stark counterpoints: a vocally negative minority recounts experiences of neglect and abuse, which, while not representative of the majority, cannot be dismissed and should prompt thorough, ongoing oversight for any family considering placement. The combination of high-touch care with potential environmental and organizational concerns means outcomes will hinge on ongoing governance, staffing consistency, and proactive maintenance.
For families weighing options, a practical course is clear. Schedule a visit focused on firsthand impressions of cleanliness, maintenance, and dining, and request to meet the administrator and key clinical staff to gauge responsiveness and team cohesion. Inquire about current staffing levels by shift, occupancy, and turnover, and ask for a concrete plan addressing any mold or maintenance issues observed in past reviews. Explore the room options and ask to tour the rehab gym, therapy spaces, and dining areas to assess whether the environment supports the resident's needs and preferences. If stability in leadership and a modern, well-maintained setting are priorities, it may be wise to compare with facilities that offer more current infrastructure. If, however, the goal centers on a compassionate, skilled caregiver team that can drive meaningful rehab and ongoing quality of life, Lebanon Center remains a credible, capable choice worth pursuing with careful due diligence.
21 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Lebanon Center in Lebanon, NH is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The apartments are fully furnished, complete with cable or satellite TV and Wi-Fi/high-speed internet access. Each apartment also includes a kitchenette for residents to prepare their own meals if desired.
Residents can enjoy outdoor space and a beautiful garden area for relaxation and socializing. Housekeeping services are provided to maintain cleanliness and upkeep of the living spaces. Move-in coordination is available to assist new residents with a smooth transition into the community.
The care services offered at Lebanon Center are comprehensive and personalized. There is 24-hour supervision to ensure the safety of all residents. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to ensure proper dosage and timing. Coordination with health care providers is done to facilitate any medical needs that may arise.
The dining options at Lebanon Center cater to special dietary restrictions, ensuring that all residents receive nutritious meals tailored to their specific needs. Meal preparation and service are provided for convenience.
A mental wellness program is in place to promote emotional well-being among residents. Scheduled daily activities offer opportunities for socialization, recreation, and engagement within the community.
Convenience is key at Lebanon Center with nearby amenities such as cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals within close proximity.
Overall, the Lebanon Center provides a supportive and comfortable environment for seniors who require assistance with daily tasks while maintaining their independence and quality of life.
Lebanon Center is located at 24 Old Etna Road, Lebanon, NH 03766 in Grafton County, New Hampshire
Lebanon Center on seniors.fyi includes 3 photos including images showing dining, interior, indoor plants, windows, healthcare, decor, living room, and more.
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