5 Gile Drive Unit Ta, Hanover, NH 03755
For more information about senior living options: (844) 490-3973
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The area seems like a really nice place to live. Nice area. Wendy Liz Nieves was incredibly sweet and worked with the applicant. The apartments seem like nice apartments.
They note that the wait time was repeatedly eight months with no actual progress. They report frequent unresponsiveness, including failures to answer when changing an address. They were told mail would be sent but never received any correspondence. They claim they were removed from the waitlist and that staff lied about trying to contact them, with instruction to reapply. They describe a two-year delay to be removed from the list and no outreach during that time. They describe the phone staff as rude and hanging up on people. They experienced inconsistency with two different women handling their applications. They received multiple email applications and found the process more burdensome than at a different complex. They would not recommend working with them.This place sits in a pleasant spot, with a vibe many people would be drawn to. A friend of the reviewer has lived here for three years and speaks highly of the area, which helps give the impression that the apartments themselves could be appealing. In theory, it's a desirable option because the neighborhood is nice and the apartments appear to be well-maintained. Yet the reviewer's personal experience turns that first impression on its head, transforming from promising to deeply frustrating.
The core of the grievance centers on a protracted and opaque application process that stretched back to 2022. The reviewer describes repeatedly being told that the wait would be another eight months, only to find that another wait period would materialize each time. The sense conveyed is that there was little sense of progress or clarity, and the process dragged on for what felt like years without tangible results. The repeated assurances of a forthcoming opportunity never materialized, leaving the reviewer stuck in limbo.
Communication mishaps compound the frustration. The reviewer attempted to update their address, but many calls went unanswered, and there were moments when it seemed no one would pick up to assist. In several instances, the reviewer left their name and address on an answering machine, hoping to be connected with the right person, yet the updates remained inconsistent. There was also a troubling claim that mail had been sent to them, while the reviewer insists they never received anything at the addresses provided. The overall impression is one of a system that loses track of people or forgets to follow up, despite assurances to the contrary.
Even more upsetting is the allegation that the reviewer was taken off the waiting list without genuine outreach. They were told that efforts had been made to contact them, only to discover that this was not true. When they tried to reapply, they were met with the implication that they should start the process anew after a lengthy, unhelpful delay but with no real attempt to re-establish contact or provide a clear path forward. The result is a sense of being punished for a situation that the management simply did not communicate well.
A separate thread in the critique points to inconsistent and discourteous service from staff. The reviewer mentions two different women handling the process at different times, which hints at a lack of continuity and coherence in the application experience. They describe meeting with staff who were not cooperative, with one particular person described as rude on the phone and prone to hanging up on callers. Applications were sent and filled out, but the process felt capricious and unwelcoming - so much so that the reviewer asked for their own application to be deleted. The inconsistency between this experience and how another nearby complex handled applications only underscored the problem.
In contrast to this negative experience, the reviewer notes a clearly more positive encounter at a different property. They describe another apartment complex as straightforward and less burdensome, with staff who were helpful and responsive. A standout comparison is to Monahan Manor in New Hampshire, where an Administrative Assistant named Wendy Liz Nieves was described as incredibly sweet and willing to work with the applicant. She added the reviewer to the waiting list and helped fix issues as they arose, making the process feel much more manageable. This positive experience at another complex highlights what the reviewer believes was missing at the place under critique: effective, respectful, and proactive communication from management.
Ultimately, the reviewer remains torn. They acknowledge the area as nice and the apartments perhaps appealing, but the chronic mismanagement and rude customer service overshadow any potential positives. The call to action is strong: do not invest years into applying here, they suggest, because the process is plagued by delays, miscommunication, and discourteous treatment. The overall takeaway is a warning that, despite a pleasant locale and promising living spaces, the administrative reality here makes the experience far more stressful and unsatisfactory than it should be.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Claudia Simard assisted living community in Hanover, NH offers a wide range of amenities and care services to ensure a comfortable and fulfilling living experience for its residents.
The community provides fully furnished accommodations with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and a small library for residents' entertainment and convenience. The kitchenette in each unit allows residents the option to prepare their own meals, while restaurant-style dining is available for those who prefer to have their meals served.
Care services provided include 24-hour supervision, assistance with activities of daily living such as bathing, dressing, and transfers, medication management, and assistance with special dietary restrictions such as diabetes diets. The community also has a mental wellness program to support residents' emotional well-being.
Residents can enjoy outdoor spaces like gardens and participate in resident-run activities or scheduled daily activities organized by the community. Additionally, move-in coordination services are provided to assist residents in transitioning smoothly into their new home.
The Claudia Simard assisted living community is conveniently located near several amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This ensures that residents have easy access to necessary services and opportunities for recreation and socialization within the surrounding area.
Claudia Simard is located at 5 Gile Drive Unit Ta, Hanover, NH 03755 in Grafton County, New Hampshire
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