Hanover Terrace Health & Rehabilitation Center in Hanover, NH
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49 Lyme Road, Hanover, NH 03755
For more information about senior living options: (844) 490-3973
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The administrator listened attentively, was genuine and empathetic, and secured a bed for the loved one. The staff provided amazing care from arrival through end of life. The staff were knowledgeable, friendly, and communicated effectively, keeping the family informed. Hanover Terrace has a top-notch reputation. The short-term rehab at Hanover Terrace is amazing. The staff are friendly and genuinely caring. They have everything in-house that residents need. The PT and Occupational Therapy teams were attentive to all needs. The staff went out of their way to make the family comfortable.
The reviewer described the company as extremely unprofessional and the staff as disrespectful. The reviewer stated they were treated unfairly after a bodily injury at work. Patrick was criticized for claiming to have no information on the contact details of new owners and for saying he had already spoken to everyone. Denise was accused of using profanity toward the reviewer, and Carol was accused of trying to make a scene at the nurses' desk, which was embarrassing. The reviewer asserted that both Denise and Carol should be removed immediately. They waited 4-5 hours to get stitches on their hand, with no one offering help. The reviewer threatened to take the issue higher and call it a discrimination case if there was no timely response, including possibly making a video to explain what occurred.Hanover Terrace Health & Rehabilitation Center in Hanover, NH is best suited for families seeking solid, hands-on post-acute rehabilitation and reliable daily care in a non-flashy, practical setting. The community shines for residents who need consistent in-house therapy and nursing support, with therapists and staff who can execute therapy plans quickly and keep transitions from hospital to home or to longer-term care smooth. It is especially appropriate for families prioritizing a truthful, workmanlike approach to rehab - where the emphasis is on measurable progress, clear communication, and a facility that feels clean, calm, and approachable.
Those evaluating Hanover Terrace should explicitly recognize who may want to consider alternatives. The feedback landscape includes a conspicuous strain of leadership and interpersonal concerns tied to administration and human resources, plus stories of staff interactions that some families found disrespectful or inconsistent. For families who demand flawless organizational continuity, exemplary corporate professionalism, or a serene, luxury-style environment, another option with a more standardized corporate culture may be preferable. Additionally, memory-care or specialized dementia programming warrants comparison, as those areas are not highlighted in the feedback and may require a facility with a sharper focus in cognitive care.
On the positive side, the core strength is the rehabilitation program. Multiple reviews highlight top-tier physical and occupational therapy, with therapists who are capable, patient, and highly hands-on. The in-house model minimizes handoffs to external providers, enabling more coordinated treatment and faster implementation of therapy plans. The staff are repeatedly described as friendly and genuinely caring, and the facility's cleanliness - often noted as smelling fresh and well maintained - contributes to a conducive healing environment. When a loved one needs focused rehab or a dependable team to manage post-hospital needs, these advantages tend to translate into tangible progress and reassuring day-to-day care.
Yet the cons noted in the feedback cannot be ignored, and their presence should guide due diligence. A number of reviews point to unprofessionalism at the supervisory level and improper conduct by certain staff, particularly in human resources and kitchen areas, with implications of unfair treatment and communication gaps. There are also warnings about episodic slow responses in urgent situations, such as delays in basic medical attention during an injury, which underscores the need for vigilant oversight and a clear escalation process. While these concerns appear less prevalent among the long-standing positive testimonials, they do surface enough to warrant direct conversations with administration about advocacy protocols, conflict resolution, and consistent quality checks before enrollment.
The strongest calculus in favor of Hanover Terrace rests on outcomes and daily care, where the pros visibly outrun the negatives for families prioritizing rehab and daily reliability. The institution's ability to secure a bed quickly, respond empathetically to family concerns, and deliver comprehensive, in-house services creates a compelling case for short-term recovery and steady long-term support. Family anecdotes about end-of-life care emphasize dignity, attentiveness, and practical comfort for both residents and visiting relatives. Those are meaningful markers of a community that can be trusted to carry a difficult caregiving journey with competence and compassion.
For families weighing next steps, a concrete plan should include a thorough tour with a focus on therapy sessions, staff interactions during busy shifts, and a candid discussion with the administrator about culture, accountability, and resident advocacy. Confirm current leadership stability, request recent references from families with comparable needs, and discuss how care plans are communicated and updated. If the primary need is robust rehab and dependable daily care, Hanover Terrace remains a prudent, capable choice. If the priority leans toward an ultra-consistent administrative environment or specialized dementia programming, exploring alternatives with a stronger track record in those areas is prudent. In the end, Hanover Terrace offers practical, proven care that works well for recovery-focused trajectories and family-guided care decisions.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hanover Terrace Health & Rehabilitation Center is a vibrant and welcoming assisted living community located in Hanover, NH. With a wide range of amenities and care services, we strive to provide our residents with a comfortable and fulfilling lifestyle.
Our community boasts a plethora of amenities to enhance the lives of our residents. They can enjoy pampering themselves at the beauty salon or relax in front of their favorite TV shows with cable or satellite TV in their fully furnished rooms. Our community operated transportation ensures that residents have easy access to shopping, appointments, and outings.
For those who love technology, our computer center provides access to the internet and other digital resources. Our dining room offers restaurant-style dining where residents can savor delicious meals prepared by our culinary team or enjoy their own cooking in their personal kitchenettes. Outdoor spaces and gardens are available for those who appreciate nature.
We understand that maintaining physical health is crucial, which is why we have a fitness room and wellness center on site. Residents can engage in various activities such as exercising or participating in planned day trips. They can also stimulate their minds by visiting our small library or gaming room.
At Hanover Terrace Health & Rehabilitation Center, we prioritize the well-being of our residents by providing comprehensive care services. Our 24-hour call system and supervision ensure that help is always readily available when needed. We assist with daily activities such as bathing, dressing, and transfers for those who require it. Our staff also manages medication and provides diabetes diets for individuals with specific dietary restrictions.
To further support mental wellness, we offer a mental wellness program tailored to meet the individual needs of our residents. Transportation arrangements are made both for non-medical purposes and for doctor's appointments.
Furthermore, Hanover Terrace Health & Rehabilitation Center is conveniently situated near various amenities within the community. Nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship,and hospitals provide easy accessibility to essential services.
At Hanover Terrace Health & Rehabilitation Center, we strive to create a warm and engaging environment for our residents. With our excellent amenities, comprehensive care services, and convenient location, we are committed to helping our residents live their lives to the fullest.
Hanover Terrace Health & Rehabilitation Center is located at 49 Lyme Road, Hanover, NH 03755 in Grafton County, New Hampshire
Hanover Terrace Health & Rehabilitation Center on seniors.fyi includes 8 photos including images showing landscaping, trees, garden, flag, road, dining, outdoor, building, and more.
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Interior
Building
Bedroom
Trees
Dining
Landscaping
Garden
Outdoor Seating
